
Hendrick Honda Pompano Beach
Pompano Beach, FL
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1,024 Reviews of Hendrick Honda Pompano Beach
Just got a brand new CR-V hybrid, all because my good man Alex, the absolute best agent in the dealership, he got me the best deal possible according to my preferences and now I'm more than thankful and plea Alex, the absolute best agent in the dealership, he got me the best deal possible according to my preferences and now I'm more than thankful and please with my new car. 100% recommended this guy Alex. More
We have been loyal customers of Hendrick Honda Pompano Beach since 2022, and our experience has been nothing short of exceptional! From the very beginning, the team has treated us with the utmost care and Beach since 2022, and our experience has been nothing short of exceptional! From the very beginning, the team has treated us with the utmost care and professionalism, always recognizing our loyalty and making every step of the process smooth and enjoyable. A special thank you to Ben Bernal, Ben White, and Peter Gamez for their outstanding service, dedication, and attention to detail. Their efforts made all the difference, ensuring we felt valued and appreciated throughout our journey with them. We are truly happy and grateful for the way we’ve been treated and can confidently say that Hendrick Honda Pompano Beach is the best place to buy a car. If you’re looking for a dealership that genuinely cares about its customers, this is the place to go! Highly recommend! More
Drove from Homestead and was treated well. Very courteous staff and got me out quickly. I was already approved from my credit union but I used the bank they use and got a better rate. Very courteous staff and got me out quickly. I was already approved from my credit union but I used the bank they use and got a better rate. More
Not a good experience. Agreed to a price then denied it and sold the same car to someone else. Definitely I will not go back there again and will share my bad experience wi Agreed to a price then denied it and sold the same car to someone else. Definitely I will not go back there again and will share my bad experience with my families and friends. More
I purchased a car in December, and it has now been almost 70 days, yet I still haven’t received my temporary registration. While the salesman was a true professional and provided excellent service, the finan 70 days, yet I still haven’t received my temporary registration. While the salesman was a true professional and provided excellent service, the finance department—specifically Julio Coterez—has been a nightmare to deal with. He never responds to calls or emails, and his colleagues constantly cover for him with vague excuses, claiming they are "working on it" or that someone will "get back to me." They blame a third party, yet still claim they will file it and send it later to their titling agency. However, I later found out that they have their own titling department, making their excuses even more suspicious. I sent at least eight emails reminding Julio Coterez to send my temporary plates. He repeatedly promised that it wasn’t a problem and assured me he would take care of it. However, the next day, he was off, and I was told no one had access to his files. After that, he stopped answering my calls and never replied to my emails. Another finance team member, Peter, repeatedly gave me excuses just to get me off the phone, but nothing ever got resolved. They have ignored my concerns and talked down to me, as if I have no right to demand what I already paid for. My name is Marco McMickle, and I stand behind my claim. I am considering filing a complaint with the Florida Attorney General and will make sure others know about this dealership’s shady practices. This has been a disgusting experience, and I regret ever dealing with them. I will also be adding my emails and phone call logs to back up my complaint. THE AUTOMATED REPLAY ON THERE WEBSITE GOT ME NO WHERE More
Anyone looking or feeling on edge to go for service, Hedrick Honda with Richard IM, is the most honest and professional person, and is someone who goes above and beyond for his customers to ensure that Hedrick Honda with Richard IM, is the most honest and professional person, and is someone who goes above and beyond for his customers to ensure that they understand the process. If anyone is in need of Honda service, please go see Richard IM. More