Hendrick Honda Hickory

mandy jenkins was my salesperson and i would refer any1 to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. More

My buying experience at Hendrick Honda of Hickory was a very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor More

Jason Bonnot was very helpful. Would recommend him to anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. More

I traveled from SC to NC and received a 5 star customer service from Dion Blackburn. I showed him what car I was interested in and we went from there. He took care of me and made me feel like a priority. service from Dion Blackburn. I showed him what car I was interested in and we went from there. He took care of me and made me feel like a priority. The process took even shorter than I imagined and got back home to SC in a reasonable time. If I could afford to buy another vehicle really soon, I would definitely come back to this dealership and ask for Dion. More

We had title in hand for our 2007 Jeep Wrangler Limited and wanted a convertible. I searched the internet and found Hendrick Honda of Hickory, I wanted someone who was willing to do a title swap with me so and wanted a convertible. I searched the internet and found Hendrick Honda of Hickory, I wanted someone who was willing to do a title swap with me so no money would have to change hands. I found the car I loved and made an appointment at the dealership. I arrived late for my appointment on a Saturday no less and Kay couldn't have been more pleasant about helping me regardless of the time. She and the Finance Manager worked diligently to meet us on numbers without any hassle to us. There was a minor issue with the vehicle I wanted to purchase (battery), so we did all the paperwork and they allowed me to drive the Jeep back home and said they would deliver the car when it was ready. Mind you I live in Galax, VA. almost 2 hours from the dealership. Within 72 hours all problems were resolved and Kay phoned to tell me she was bringing me my car. Upon her arrival I inspected everything and test drove the car, trying to operate the top it became evident that a part of the rear dash that mechanically changes with the operation of the top was broken. No problem stated Kay, I will take it back with me and we will repair it. she did take it back, they did repair it and then she delivered it again! Never once a sigh or complaint on her part and if she caught grief from anyone over it I am still none the wiser. I tell everyone about Hendrick Honda, I loved their customer service! Sincerely, Dan Milby Sr. #onehappycustomer :) More

Mark was able to answer very one of my questions about cars. Warranty, insurance, finance, whatever. The point was he was able to answer it. Even though I was just browsing he knew that and still answered cars. Warranty, insurance, finance, whatever. The point was he was able to answer it. Even though I was just browsing he knew that and still answered all of my questions. More

Friendly, courteous. Steve Moore was very helpful and patient. Would recommend him to any body who is in search of a vehicle. He went the extra mile to take care of me, he also drove the vehicle to my ho patient. Would recommend him to any body who is in search of a vehicle. He went the extra mile to take care of me, he also drove the vehicle to my house to look it over. More

Never purchased a vehicle that wasn't right in front me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new ex me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new experience for us. These gentlemen are truly straight-shooting men that will make you re-think all the generalizations you've heard about car salesmen. They were a joy to work with ! As a side note, I saw another review of someone else to whom Mr. Buchanan delivered their vehicle. It was a pleasure to get to meet him personally. Thanks, gentlemen ! Can't wait to recommend all our GA friends looking for vehicles to y'all !! More

This was my third visit to Honda with a noise when driving at excess speeds in my 2009 Honda Civic. From the minute I drove into the service department I was treated with a kind, caring and a profess driving at excess speeds in my 2009 Honda Civic. From the minute I drove into the service department I was treated with a kind, caring and a professional attitude. Darryl Watson kept me informed and never in the dark about where in the process my car was at throughout the morning. The lady at the desk gave me some marvelous cookies as I had not had breakfast. The coffee was exceptional and I enjoyed a few cups! The technician,"Kou" , would not quit until he found my problem and even had a master technician go with him on the road to diagnosis the cars problem. After 2 previous attempts, Kou found the problem!. The reason I travel to Hickory and not the 4.2 miles from my home to the other Honda Dealership is directly because of folks like Darryl and Kou. I buy all my Civics from Hendrick Honda and love the service and the kind,caring, professional attitude. Many, many thanks! Great Job!! More