
Hendrick Honda Hickory
Hickory, NC
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I could not be more satisfied with the experience I had with Honda Cars of Hickory. I picked out what I wanted online, and Deanna had the vehicle delivered to the dealership and paperwork all ready for me with Honda Cars of Hickory. I picked out what I wanted online, and Deanna had the vehicle delivered to the dealership and paperwork all ready for me when I came in. Basically all I did was test-drive and make the decision. It really made the day easier and shorter, which was a plus as we were with our two young and very bored children. I would recommend this dealership to anyone.I really appreciate the time she put into it to make it such a nonstressful event. And Derrick made the document part very painless and easy to follow! More
BUYER BEWARE!! I called the dealership looking for a specific car and was told the car was on the lot. I drove 1 hour with my 8 week old baby to get to the dealership the next morning and was told they specific car and was told the car was on the lot. I drove 1 hour with my 8 week old baby to get to the dealership the next morning and was told they did not have that car but one like it in a newer year. Then Rick told me he would sell me the 2011 car for the same price as the 2010. Well he LIED! When I confronted him about it he admitted he could not do it. Then the Sales Manager got involved trying to pressure me to sign for a car while I was there. Needless to say, I know better and got a MUCH better deal at another dealership. More
I went through USAA to get a Great deal on my New Honda Odyssey for my son. Rick call me with in five minutes of me sending the email. He talked to me to find out what my needs were frist. I found out t Odyssey for my son. Rick call me with in five minutes of me sending the email. He talked to me to find out what my needs were frist. I found out that we both had military backgrounds. This made me feel much more at ease with working with him. When it came down to the numbers I was trying to get, Rick went to the Store Manager JR Fredell. Jr and I talked on the phone and we came to a number that worked for both of us. The Icing on the Cake, Rick brought the Odyssey to my son home in SC at no cost. After driving over 2 hours one way, He spent over an hour going over the Odyssey and how everything worked, with my son and his wife. He even went out of his way to make sure that my granddaughters got to see how to work the DVD system. He took care of eveything I asked for for my family. I have already told two more of my friends to go and see Rick and JR at Honda Cars of Hickory. More
My wife and I had a very good experience at this dealership. No pressure or unethical tactics like so many other dealers I've dealt with in the past. Over all a very pleasant experience. I would r dealership. No pressure or unethical tactics like so many other dealers I've dealt with in the past. Over all a very pleasant experience. I would recommend this dealer to anyone and would buy my next car there in the future. More
Mark listened carefully to what I wanted from my new car and what my financial needs and restrictions were. He explained the features on all of the different Civics clearly, and worked with me a long time t and what my financial needs and restrictions were. He explained the features on all of the different Civics clearly, and worked with me a long time to determine which vehicle I really wanted. He was never pushy, and truly seemed to want to be able to put the exact car I wanted in my hands with financing I would afford. He worked closely with Jamie to come up with options for me, and both gentlemen were able to answer any questions I had about finances, etc. They were both extremely personable. They never expressed frustration or irritation with the amount of questions I had or length of time it took me to make a decision. Neither one made me feel belittled or ignorant, which has unfortunately been my experience as a female purchasing a car or getting it serviced. Mark and Jamie were so kind and friendly that I enjoyed the experience of buying the car, enjoyed getting to know them personally, and drive away in my new car beaming. I feel great about my decision and will enjoy working with this fantastic local dealership. More
I am a retired administrator in NC Public Education. I I am a retired administrator in NC Public Education. I have bought many different kinds of vehicles through the years. There is no dealer anywhere I am a retired administrator in NC Public Education. I have bought many different kinds of vehicles through the years. There is no dealer anywhere, in my opinion, that is more friendly and efficient in meeting the public than Honda Cars of Hickory. I used to trade vehicles with Flow Honda of Winston-Salem, NC until I got familier with Honda Cars of Hickory, NC by sheer luck one Saturday several years ago. I met Mr. Mike Tilley who was very friendly and knowledgeable concerning Honda products. At the time I walked into the showroom on the first visit, I explained that I was thinking about purchasing a new 2006 Accord, trading in my 2003 Accord. My wife and I had talked to Flow Honda of Winston-Salem and could not come to a mutual price on a trade. At Honda of Hickory, we came to an agreement on the new 2006 Accord that very day. Since then, we have purchased several new Hondas including a new 2011 Accord yesterday (9-10-10) from this dealership. In addition, General Manager Mr. Brian McDaniel, is an outstanding individual with great personality. In ending, I would highly recommend anyone interested in purchasing a vehicle to contact Mr. Mike Tilley in Hickory, NC. I am perfectly happy to stay with this dealership. More
Deanna is a great sales person,she has the personality to go with it too.My husband and I were just going to look at vehicles and with the help of Deanna we wound up buying a car.Deanna took her time and lis go with it too.My husband and I were just going to look at vehicles and with the help of Deanna we wound up buying a car.Deanna took her time and listened to what we had in mind and we left the lot with a car that day.Every sinve the purchase we have been very pleased with the vehicle. Pam and Richy Lomax More
Everyone at the dealership was nice and genuine. The place was very clean and had a calm vibe to the environment. Mark Buchanan (our sales person) helped us a lot, and we found the perfect car for a pr place was very clean and had a calm vibe to the environment. Mark Buchanan (our sales person) helped us a lot, and we found the perfect car for a price that we could afford. Ask for him if you go to the dealership. More
Sales person Deanna Heck was very knowledgeable and made it a very good experience in buying our second Honda at this dealership. Our previous experience with the service department was excellent and belie it a very good experience in buying our second Honda at this dealership. Our previous experience with the service department was excellent and believe it will be the same with this car. Jamie was very supportive as well. More
very helpful answer all questions. will go back again when its time to trade again. Deana Heck was wonderful to explain about our honda and answer all question we had.Place was great when I walk in I kno when its time to trade again. Deana Heck was wonderful to explain about our honda and answer all question we had.Place was great when I walk in I know it felt like home. This dealership in my book is number 1. More