Hendrick Honda Hickory

My wife and I were looking for a new car, and had decided on the Honda Pilot. We had contacted multiple dealers shopping for price. We had almost made our decision to purchase from a dealer in South Caroli on the Honda Pilot. We had contacted multiple dealers shopping for price. We had almost made our decision to purchase from a dealer in South Carolina, but in a last attempt to try and get a better price, contacted Honda Cars of Hickory via email late on a Friday evening. We received a reply from Mark Buchanan expressing a desire to "earn" our business. I didn't expect to get a reply until Monday, but as it turned out, we were able to work out the deal through out the weekend, and I actually committed to buy on Monday. Buying a new vehicle is such a stressful event, but if I had to use one word to describe the process of buying a car from Honda Cars of Hickory, I would have to say STRESSLESS. The whole process was great, negotiating the price with Mark and Derrick, agreeing to purchase, finalizing the financing with Grace, and having the Pilot delivered to me in Asheville. I would highly recommend Honda Cars of Hickory, if nothing else, to give them a chance to "earn" your business....I bet they will. More

We had been looking for a Honda Odyssey that was a little bit older with as few miles as possible. We came across Patrick Brooks at Honda Cars of Hickory, we couldnt have found a more determined person to fi bit older with as few miles as possible. We came across Patrick Brooks at Honda Cars of Hickory, we couldnt have found a more determined person to find exactly what we wanted. Patrick found us an 06 model with 21000 miles for a very good price, in a matter of 24 hrs, we are extremely happy with the entire process. Ask for Patrick when you go there. More

Soooo, I was looking for a Civic Si around the southeast and this place had the best priced one for its condition and year. I got a black 2008 Civic Si. Patrick Brooks was even nice enough to drive all the and this place had the best priced one for its condition and year. I got a black 2008 Civic Si. Patrick Brooks was even nice enough to drive all the way to Columbia to pick me up in it as part of the cost of the car. This was my first car buying experience and if dealerships worked the way that Honda of Hickory does then maybe car buying stereotypes wouldn't be so bad. Thanks for everything. -----Chris Jasko More

Very kind sales staff and helpful with all information needed. Got me in the Ridgeline I wanted at the payments I needed. A++ team in my book! needed. Got me in the Ridgeline I wanted at the payments I needed. A++ team in my book! More

I am very pleased with my overall experience with Honda I am very pleased with my overall experience with Honda Cars of Hickory, and with my salesperson, Deanna Heck. I have never purchased a car on my o I am very pleased with my overall experience with Honda Cars of Hickory, and with my salesperson, Deanna Heck. I have never purchased a car on my own and I have recently became a single mother so this was a new experience for me. I had shopped around for awhile before coming to this dealership and was very frustrated because I felt as if the other sales people were very pushy and told me what I "needed" instead of trying to help me find what I wanted. I stopped by late one night to look over the lot so that I would not be smothered by pushy salespeople. I found a car I thought I was interested in and called the next day. Fortunately I was put through to Deanna, and after weeks of trying to find the type vehicle I liked and many test drives later, I fell in love with the honda pilot, but the color wasn't the one I wanted. We searched other honda dealerships and found one and she had one shipped in for me and I have been totally pleased. I had never thought much about warranties but this one had very low miles and I also have the security of knowing me and my children are taken care of in this vehicle. I purchased the car about 3 weeks ago and had the first experience with service today with something that I wasn't completely satisfied with cosmetically, and unlike most dealerships who would have said that it wasn't their problem, I left in my honda pilot very satisfied. I plan on this vehicle lasting many years but I would recommend Deanna and Honda Cars of Hickory to anyone. Thanks Deanna for a job well done. More

Deanna was the reason my wife and I bought the car. She wasnt pushy and tried very hard to make sure we had plenty of time to make decisions. The whole staff (starting with Deanna) went above and beyond t wasnt pushy and tried very hard to make sure we had plenty of time to make decisions. The whole staff (starting with Deanna) went above and beyond the call of duty. I would highly recommend this dealership to anyone. More

Mark Buchanan was extremely helpful while we were trying to locate a used vehicle that had to fit very specific needs. We were shopping for a relatively inexpensive used car, yet Mark worked relentlessly a to locate a used vehicle that had to fit very specific needs. We were shopping for a relatively inexpensive used car, yet Mark worked relentlessly and was very patient with us as our goals changed a bit while we adjusted our financial plans during the searching process. I will add, this process lasted several weeks due to our needs and additionally this all occurred at a time when Mark was experiencing a very busy and successful period in sales. Despite all this, we were treated as if we were the top priority customer at all times. Mark's work ethic and customer service made this automobile buying experience the best we have ever experienced in over 25 years, and we plan to return when we are ready to purchase again. More

I have purchased four Honda vehicles from this dealer and the sales staff is always a pleasure to deal with. This group is always an enjoyable experience. They are always respectful to me and of my time. Bei the sales staff is always a pleasure to deal with. This group is always an enjoyable experience. They are always respectful to me and of my time. Being a woman, I never feel I am being taken advantage of. They make the customer their first priority. More

HONDA CARS OF HICKORY IS THE BEST DEALERSHIP FOR GETTING PARTS ON TIME AND HAVING PARTS IN STOCK. THE SERVICE DEPT. IS ALWAYS EFFICIENT AND GOES ABOVE AND BEYOND THE CALL OF DUTY. WE ALSO PURCHASED A VEHI PARTS ON TIME AND HAVING PARTS IN STOCK. THE SERVICE DEPT. IS ALWAYS EFFICIENT AND GOES ABOVE AND BEYOND THE CALL OF DUTY. WE ALSO PURCHASED A VEHICLE FROM THIS DEALER AND THE SERVICE HAS BEEN EXCELLENT WITH THEM AS WELL More

THE SALESMEN JAY WAS GREAT TO WORK WITH. HE WAS VERY KNOWLEDGEABLE ABOUT MY NEW CRV THAT I BOUGHT. HE LET ME TEST DRIVE THE CAR AS LONG AS I WANTED AND I GOT TO SEE HOW IT DROVE ON ALL DIFFERENT TYPES O KNOWLEDGEABLE ABOUT MY NEW CRV THAT I BOUGHT. HE LET ME TEST DRIVE THE CAR AS LONG AS I WANTED AND I GOT TO SEE HOW IT DROVE ON ALL DIFFERENT TYPES OF ROADS LIKE BACK ROADS AND THE INTERSTATES. GRACE LAWRENCE THE FINANCE MANAGER WAS THE BEST PART. SHE WAS VERY HELPFUL AND VERY KNOWLEDGEABLE ABOUT THE WARRANTIES. I WOULD DEFINITELY BUY FROM HER AGAIN AND WOULD RECOMMEND ANYONE ELSE TO HER OR JAY. More