Hendrick Honda Hickory

Mark and Grace went out of their way to make sure we were taken care late at night.They both stayed to midnight to complete the process.Both are as professional as you can get.Mark went thru every item on th taken care late at night.They both stayed to midnight to complete the process.Both are as professional as you can get.Mark went thru every item on the car to make sure you understood how a Honda works.Grace went thru all finance and options available for extended warranty.She even told about how many sensors were on this car and cost for each one.The extended warranty is a good deal.I will return for my next car purchase. More

Eddie was extremely helpful and pleasant throughout my entire car-buying experience. I visited the dealership multiple times before deciding to purchase the car. It was this freedom that enabled me to m entire car-buying experience. I visited the dealership multiple times before deciding to purchase the car. It was this freedom that enabled me to make the decision with confidence and without feeling pressured. Eddie was ready and willing to answer all questions immediately - I was able to get in touch with him whenever necessary. He made sure I was taken care of at all times; for example, a day that I visited the dealership when he wasn't working, he made sure that another person was ready to help. Eddie is very personable and I know that I can go back to Hendrick Honda at any time with any questions or concerns and I am very appreciative to have that security. I will definitely recommend Hendrick Honda to my friends based on my personal experience. More

This was like the best car buying experience ever! My salesman and I have been friends for years, and recently started talking about me buying a new car, which I was a little nervous about. Anyway, he wa salesman and I have been friends for years, and recently started talking about me buying a new car, which I was a little nervous about. Anyway, he was able to get me an awesome intrest rate, and payment that I could afford. This was painless, and everyone that I came in contact with at this dealership are AWESOME! Some of the most friendly people I have ever met, and it made it a pleasure shopping there, and doing business. Thank you again Hendrix Honda, and Mr. Eddie Westmoreland I love ya'll and This dealership ROCKS!!! More

My husband and I recently visited Honda of Hickory where we were greeted by Eddie Westmoreland. We were considering trading in our '99 Jeep Grand Cherokee for something more current. Eddie immediately ask we were greeted by Eddie Westmoreland. We were considering trading in our '99 Jeep Grand Cherokee for something more current. Eddie immediately asked for what we were looking for in our new purchase and went to work matching us with Honda of Hickory's inventory. We were so impressed with Eddie that we ended up trading a '09 Toyato Tacoma for something more fuel efficient. He put us in a 2012 Honda Civic and 2012 Honda Pilot for less than we were paying for the Toyato Tacoma! We came as customers, but left as friends. More

Both Mark and Grace made the purchase of a new CR-V a fun and enjoyable experience. Mark was extremely helpful, reliable, reponsive, and organized during our buying experience. He was by far the most ene and enjoyable experience. Mark was extremely helpful, reliable, reponsive, and organized during our buying experience. He was by far the most energetic salesman in working to earn ur business and trust during the buying process dealing with many dealers. The CR-V is our 20th Honda we've purchased for ourselves or other family members since the mid-80s, and Mark and Honda of Hickory made it a top notch experience throughout. Price was great as well! Grace was very thorough and enjoyable to deal with during the Finance portion of the sale. She took her time to explain every detail and made a lenghty process very efficient and fun. Thanks Mark and Grace for being true professionals to deal with! Jim and Anne Graham More

Rick, Mark, and Jamie were not only very professional, but also the friendliest people I met out of several dealerships that my husband and I visited over a 2 day period. Not only did they meet our needs but also the friendliest people I met out of several dealerships that my husband and I visited over a 2 day period. Not only did they meet our needs for the vehicle that fit our budget, they did not try to sell us something that we clearly could not afford. All three of these gentlemen exceeded far beyond what I expected for customer service. This business really shows it's customers how much they appreciate you and reminds you that there are good, honest people who have your best interest in mind still out there. If you are looking for a business that is professional, friendly, and listens to YOU (on what your looking for, what you can afford) then this is the place to shop. I personally will be buying ALL my future vehicles from them. Mark even made sure we knew how to operate everything on the vehicle before we left and it was already well past closing time. What more could you ask for. These guys were awesome. More

I purchased my new 2012 CRV EXL w/navigation on May 17, 2012. I am thrilled with my new CRV. It is beautiful and all I wanted it to be plus...If I could give Mark Buchanan, Mark Bachstein and Grace Lowrenc 2012. I am thrilled with my new CRV. It is beautiful and all I wanted it to be plus...If I could give Mark Buchanan, Mark Bachstein and Grace Lowrence 10++++...I would and then some. All of these staff members of Hendrick Honda Hickory were very professional and knowledgeable of my needs as well as informing me all there is to know about my CRV. They spent a lot of time getting the vehicle per my specifications and provided me with a car until mine arrived. Thank you too Mr. Bryan Messick for your assistance in meeting my needs. Grace was wonderful in explaining the finance end. I actually learned more from her about car care/warrenties than from anyone...she explained it in a language I understood and I felt comfortable in the decisions I made for the care of my CRV. I never felt pressured at anytime. All listened to what I wanted and made it happen with ease and great satisfaction. Thank you all so much. I am very excited about my new CRV. Faye Isenhour Claremont NC More

Rick McClure was hands down the best car salesman I've ever met. He was patient while I drove 3 different vehicles and made sure I know EVERYTHING about the cars. It was a rather long process since I had ever met. He was patient while I drove 3 different vehicles and made sure I know EVERYTHING about the cars. It was a rather long process since I had to drive home to get the money and my trade-in car, but he was just a kind as could be.. he even let me drive the new car home to pick up the old one! After returning to the dealership he met me outside, smiling face and all. Before going in to sign all of the official papers, he told me about some great sales they had going on for oil changes and what not (to make sure I got an amazing deal) and told me to make sure I asked about it. Bottom line, if you need a new car you should go to Hendrick Honda of Hickory and ask for rick. I promise, it's worth the drive. Just as a side note, I almost drove to Raleigh, NC to get the car I wanted but instead had a change of heart and went to Hickory. I drove onto the lot and there was the EXACT same car in better condition. They'll have the perfect car for you.. :) More

I had to bring my 2000 Honda Civic in for some major repairs. Since it was 12 years old the cost of repair was just as much for a trade. I decided to buy a new car. I bought another Honda Civi 2012. Edd repairs. Since it was 12 years old the cost of repair was just as much for a trade. I decided to buy a new car. I bought another Honda Civi 2012. Eddie Westmoreland was my sales guy. He was wonderful to work with and did everything in his power to make sure I was happy with my purchase. I would highly recommend Mr. Westmoreland to any one who plans on buying a car at Hendrick Honda Hickory. I will continue all my business and service trips to Hickory Honda. More

Man oh man do I hate the car buying experience! Not anymore!! James Conley and Grace Lawrence are a one of a kind team. I continue to be amazed at how well this whole transaction was, how easy it was anymore!! James Conley and Grace Lawrence are a one of a kind team. I continue to be amazed at how well this whole transaction was, how easy it was. I hadn't planned on buying a car today, but I test drove on my lunch hour, got a fair appraisal, talked it over with the husband and got it done. Grace is a wealth of knowledge and I do not anticipate working with anyone else in the future. They will be my go-to team for anything in the future. I will be spreading their names to everyone who will listen! Thank you again for the wonderful buying experience!!! Stephanie P More