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Hendrick Honda Hickory
Hickory, NC
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Jason Bonnot was very helpful. Would recommend him to anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. More
My buying experience at Hendrick Honda of Hickory was a very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor More
mandy jenkins was my salesperson and i would refer any1 to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. More
He was extremly professional and friendly! Any questions we had were anwsered without hesitation and we felt very confident that he was knowlegiable about the vehicles on the car lot.and made our experience we had were anwsered without hesitation and we felt very confident that he was knowlegiable about the vehicles on the car lot.and made our experience very pleseant. More
We have always been able to depend on Brian to get us a good deal on vehicles. We have bought many cars and have always been able to just make a phone call and let him know what we are looking for and he good deal on vehicles. We have bought many cars and have always been able to just make a phone call and let him know what we are looking for and he makes it happen. We have always been treated fairly. I have never seen a dealership that goes above and beyond for its customers like this one. I would recommend everyone to purchase their next vehicle through them. We trust Brian because of the incredible service he has given us over the years and would never go anywhere else. More
Mel was friendly and knowledgeable. Enjoyed the straightforward shopping experience. Mel knew all the details about the vehicle and spent much time with us demonstrating the features and configurat straightforward shopping experience. Mel knew all the details about the vehicle and spent much time with us demonstrating the features and configuration process. We never felt rushed during our visit. Will definitely recommend this one. More
Never purchased a vehicle that wasn't right in front me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new ex me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new experience for us. These gentlemen are truly straight-shooting men that will make you re-think all the generalizations you've heard about car salesmen. They were a joy to work with ! As a side note, I saw another review of someone else to whom Mr. Buchanan delivered their vehicle. It was a pleasure to get to meet him personally. Thanks, gentlemen ! Can't wait to recommend all our GA friends looking for vehicles to y'all !! More
This was my third visit to Honda with a noise when driving at excess speeds in my 2009 Honda Civic. From the minute I drove into the service department I was treated with a kind, caring and a profess driving at excess speeds in my 2009 Honda Civic. From the minute I drove into the service department I was treated with a kind, caring and a professional attitude. Darryl Watson kept me informed and never in the dark about where in the process my car was at throughout the morning. The lady at the desk gave me some marvelous cookies as I had not had breakfast. The coffee was exceptional and I enjoyed a few cups! The technician,"Kou" , would not quit until he found my problem and even had a master technician go with him on the road to diagnosis the cars problem. After 2 previous attempts, Kou found the problem!. The reason I travel to Hickory and not the 4.2 miles from my home to the other Honda Dealership is directly because of folks like Darryl and Kou. I buy all my Civics from Hendrick Honda and love the service and the kind,caring, professional attitude. Many, many thanks! Great Job!! More
I just want to point out that it is possible that I leased a lemon and that the original dealership I got my car from was so awesome that it didn't matter that my car wasn't perfect. I moved to N.Carol leased a lemon and that the original dealership I got my car from was so awesome that it didn't matter that my car wasn't perfect. I moved to N.Carolina from S. Carolina and went to Hendrick Honda to get acquainted with the dealership and have my car serviced. I wanted to build a relationship with this dealership because my car is a lease and I wanted to already be in contact prior to the new lease I was hoping to sign next year. My first visit was pleasant to say the least, I mean I didn't feel a connection if it had been a date I would have snuck out the back window in the bathroom. The second visit is when the fun started my lease began in April of 2011 and in Jan of 2012 I had a lot of service issues come up. I needed to have fluids flushed, switched, drained and changed I expected that on a car, but when I returned 3 months later I needed tires, then breaks, and now my power steering is making noises. I've never had a car that needed this much work done prior to 50,000 miles. I've had cars that didn't require this much effort at 80,000 miles. What bothered me was the way the service department has handled these issues, no real explanations on these issue just general statements, the tires are soft rubber, breaks run out quickly on new cars now. Before I said this is not the home dealership where my car was leased, but they are unable to tell me anything about my warranty it is a standard warranty. My power steering problem is because of low fluid, I had my oil changed 2 weeks ago they said they check and fill all fluids. If that is true then I have a leak wouldn't there be evidence of this? Some one under my car would of seen this evidence while they were changing my oil. Why did no one tell me anything? They haven't had trouble to tell me of issues in the past. I was going to have my car looked at but I checked my fluids myself and they were low in several key places but not my oil. I have never been please with Hendrick Honda and I'm on the cusp of the decision that I never will be. I will be going to Boone in the future and when it is time to renew my lease I will gladly drive back down to SC where my business was not only wanted but appreciated. More
Brought my wife's 2009 CRV, purchased elsewhere, in for service, and were blown away by the friendliness and willingness to go above and beyond. My wife work the 7 PM to 7 AM shift, so usually takes ca for service, and were blown away by the friendliness and willingness to go above and beyond. My wife work the 7 PM to 7 AM shift, so usually takes car in after getting off work. They go out of their way to get it done quickly so she can get home to bed. When there has been any delay they have offered a loaner, or had the courtesy shuttle take her home, 40 miles. We also recently bought our daughter a 2003 Accord, and they have shown the same type of service. More