Hendrick Honda Hickory

Sales of a used Odyssey I came into this dealership looking to purchase a used odyssey. My wife and I were searching for some time. I got tired of looking at cars on the lot I came into this dealership looking to purchase a used odyssey. My wife and I were searching for some time. I got tired of looking at cars on the lot so I decided looking for them on the internet and looked on this ,among other dealership's website. we found the van we were looking for and called the office and spoke with a internet sales rep. Mel Tuttle. He was very kind. I told him what I wanted to spend and what I was looking for and told me he would call back in about 10 min. I thought I have heard this before but, sure enough he called back gave me several options and I told him I might come and check it out. so I hopped in the car and headed there. on arrival I asked for Mel and they paged him and he was there in no time. He showed me the vehicles and I left. I had my wife then stop by to see if she liked either of them and she said yes to the one. Mel, was helping someone else at that time but another friendly staff member helped her in looking at the Vans. So anyway the staff was very friendly and even the customers that were there were friendly. So if you are thinking about purchasing a vehicle not saying your experience will be the same all i'm saying is just give Mel a chance and see what he can help you with. he will provide excellent service! More

Excellent Test Drive My fiance and I visited this dealership on 6/21/14 for the sole purpose of learning more about and test driving the Honda CRV. Upon meeting us at our My fiance and I visited this dealership on 6/21/14 for the sole purpose of learning more about and test driving the Honda CRV. Upon meeting us at our arrival and learning that our goal was to simply test drive for the day Ryan demonstrated the utmost respect and understanding for our current purpose and intentions. He gave us a generous amount of time to experience the CRV model and to go over some of the features that would work best for our family. We highly recommend the quality of this dealership and professionalism we experienced working with Ryan. Thank you for such a pleasant experience! More

I want to say that for some people who have come here and had a bad experience ,is because that's what they were looking for. I came to get a problem fixed ,of course it took awhile for them to find it, and had a bad experience ,is because that's what they were looking for. I came to get a problem fixed ,of course it took awhile for them to find it, and then when I was schedule to come back to get it fixed, something happen and one of the part didn't come in. so these wonderful people said they would come get my car ,fix it ,clean it, replaced the gas I had used and brought it back to me ,better than it left. TO MR. HENDRICK: THIS IS WHAT A DEALERSHIP SOULD LOOK LIKE!! More

My name is Sara and I just want to compliment the Hendrick Honda Dealership and the outstanding sales person Dean Crump for making my buying experience so pleasant. Mr. Crump took his time and answer Hendrick Honda Dealership and the outstanding sales person Dean Crump for making my buying experience so pleasant. Mr. Crump took his time and answered all the questions that i had in a very knowledgeable fashion. I was treated very respectfully and look forward to my next buying experience with Dean and Hendrick Honda of Hickory. I look forward to my next purchase and recommend Hendrick's to all my friends. More

My husband and I had been shopping for the perfect SUV for a couple of weeks. We had no idea when we stopped at Hendrick Honda we would actually be buying a car that day. From the beginning, Mark Bachstei for a couple of weeks. We had no idea when we stopped at Hendrick Honda we would actually be buying a car that day. From the beginning, Mark Bachstein greeted us and was very helpful in showing us all the bells and whistles of the Honda Pilot. He was very informative and not at all pushy. We felt comfortable and was not pressured at all. The pricing was very fair from the beginning and we didn't have to haggle over price. Don in finance was also very helpful and kind. We were given a tour of the dealership, which is the best I have ever had experience with. Mark has made several follow up calls to check and make sure we have no questions or problems with the vehicle. I highly recommend Hendrick Honda. They have definitely gained my business!! Thank you!! More

All of our questions were answered and things were explained that we did not even know to ask. I have never experienced customer service any better than that given by both Mark and Vince. They are bo explained that we did not even know to ask. I have never experienced customer service any better than that given by both Mark and Vince. They are both excellent employees and should be rewarded for excellent cusomer service. Both are extremely friendly, efficient, eager to assist (going extra miles to assist) and both make customers feel at ease (even when you are signing your life away-HA HA!) Please tell Mark and Vince that Alicia & Brittany Bumgarner sends our sincere thanks for the excellent service they provided. KUDOS to Mark & Vince. Note: there was another man that assisted with trade-in but I could not remember his name. He provided excellent service as well. If all of your employees are any where near as nice and efficient as these, your business should greatly prosper. I wish there were more businesses that provided the same quality of service. Our visit was a very pleasant one. THANK YOU!!! More