Hendrick Honda Hickory

Celebrating Health and Independence My 83 year old Mother decided during her recovery from surgery that she wanted to celebrate her return to independence in a new car. Based on our rese My 83 year old Mother decided during her recovery from surgery that she wanted to celebrate her return to independence in a new car. Based on our research, the Accord was a perfect fit for her. Sales Consultant Suzanne Ekonomon at Hedrick Honda Hickory was very patient and helpful throughout the whole process. She trained us how all the features operated and programmed her navigation system. Very positive experience with everyone involved at this dealership. More

The Good...and the Bad? GOOD: Generally had a good experience at HHH. Caleb Icard and Lee Killian score big marks with us for customer service and effort from the first phon GOOD: Generally had a good experience at HHH. Caleb Icard and Lee Killian score big marks with us for customer service and effort from the first phone call to the last handshake out the door (emailing pictures of vehicle, explaining car features, answering ALL our questions, tube of touch up paint, etc.). Glad there was tv for kids to watch. Facility is very clean and neat. BAD/GOOD/BAD: When we went to sign the papers, listed price was $1,000 more than the Cars.com advertised price. Was it bait 'n switch? We don't know, but the GOOD is that HHH honored the lower price, and we drove away pleased...4 HOURS later. Would recommend HHH to a friend and would buy from here again. More

A Fantastic experience Mark Buchanon and Jeremy Phillips made the car buying experience enjoyable!! True professionals, and understood my budget as well! The entire dealer Mark Buchanon and Jeremy Phillips made the car buying experience enjoyable!! True professionals, and understood my budget as well! The entire dealership is a customer centric environment!! More

My New Escape Experience From the time I was greeted in the car lot by Mr. Spencer, to the time I was sent on my way with my new Escape, I felt at ease with the buying process From the time I was greeted in the car lot by Mr. Spencer, to the time I was sent on my way with my new Escape, I felt at ease with the buying process. Lance made sure that I felt comfortable with every aspect of purchasing my vehicle. I could tell he loved his work, and that everything, paperwork, was exact and in order. I give him an A+! Molene More

Top rate experience. Can't say enough about Mark! I recently purchased a 2015 Honda Accord. Having purchased another Honda from Mark Buchannon, I was looking forward to his help with upgrading to the I recently purchased a 2015 Honda Accord. Having purchased another Honda from Mark Buchannon, I was looking forward to his help with upgrading to the latest model. He stayed in touch over the years and was always eager to hear our satisfaction with the product as well as address any of our concerns. He is very knowledgeable and provided excellent insight with matching the appropriate features with our needs. I would highly recommend Mark for assisting with the purchase of a new car. More

Best Deal Around and my sales lady Dee Durig was Top Notch Staff was welcoming and friendly. Dee was very helpful and knowledgeable. She made my car buying experience a pleasurable one. I am very happy with my Staff was welcoming and friendly. Dee was very helpful and knowledgeable. She made my car buying experience a pleasurable one. I am very happy with my new CR-V and would highly recommend this dealership for anyone in the market for a car. More

great Had a great experience I would recommend going if looking for a car all the sales men had a great attitude and we're very polite if you go I recommend Had a great experience I would recommend going if looking for a car all the sales men had a great attitude and we're very polite if you go I recommend that you ask for Brian Rutherford he was very professional and organized and very helpful and has a great personality More

Simply The Best This review actually starts back in 2007. Without going into all the details, this dealership and it's personnel have gone the extra mile for me, cons This review actually starts back in 2007. Without going into all the details, this dealership and it's personnel have gone the extra mile for me, consistently exceeding my expectations, both with product and service. I would especially like to thank Mark Buchanan for an excellent sales experience. He was extraordinarily patient with me and placed no "pressure" on me at all. The Service department has been over the top. I would like to thank Robbie Allison, Steven Gouge, and Mark Sutton. There are countless others who have interacted with me and I thank them as well. I am driving a new 2014 Honda Civic Hybrid and it has been flawless. Admittedly I am not an "aggressive" driver, but I consistently achieve an overall 50 MPG PLUS with this vehicle. Thank you Honda, Mark Buchanan, and Hendrick Honda Hickory for making this happen. More