Hendrick Honda Hickory
Hickory, NC
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Excellent Service Steven Googe was most helpful by taking my vehicle on a short notice. His attitude and professional demeanor make it most helpful when working on a Steven Googe was most helpful by taking my vehicle on a short notice. His attitude and professional demeanor make it most helpful when working on a busy schedule. We have three vehicles purchased from this agency, and the Service Department and personnel like Steven are a few of the reasons why we continue to have our vehicles serviced there. The service, facilities, and personnel are great. More
Pleasant, knowledgeable, and efficient sales staff Matthew Pennell greeted us immediately, and started providing useful information without asking more questions than necessary. He responded knowledge Matthew Pennell greeted us immediately, and started providing useful information without asking more questions than necessary. He responded knowledgeably to all of our questions, pulled cars around for us to see so we wouldn't have to go out in the rain, and offered to let us test drive with and without his assistance. (We did both.) We felt that the experience was about "us" and our needs, not a pushy salesman experience at all. He really worked to give us all the information we needed to make a decision. Jonathan Culp, sales manager, was interested in why we liked the car and sought us out just to be friendly and let us know we were appreciated as customers. Vince McGuire, financial services manager, was extremely knowledgeable, helpful, pleasant, and non-pushy. More
Great service from your service department. Steve Gouge was awesome. He was courteous and go us in and out of the dealership very quickly. The facilities are very clean and everyone was very n Steve Gouge was awesome. He was courteous and go us in and out of the dealership very quickly. The facilities are very clean and everyone was very nice. More
Do you want to be taken care of? Here's the Place Connner is great... He made us feel needed and wanted. He told us he would make us feel good because " I Can Offer More... Come to my family and we wi Connner is great... He made us feel needed and wanted. He told us he would make us feel good because " I Can Offer More... Come to my family and we will take care of you ". WoW is he right. Johnathan just made us feel better. Great work making it so we understood everything going on. Patrick Greene had our finances in check and didn't get upset with all of our questions. "Trust me, we had plenty " We wanted to get something taken care of in the service department and Andrew Lusk got our "Not scheduled" visit taken care of super fast. We just want to thank all of y'all for exceptional service... More
great service Hector Lopez helped us on our services Thursday and did a great job. He kept us informed and was very pleasant to work with The Hickory location has Hector Lopez helped us on our services Thursday and did a great job. He kept us informed and was very pleasant to work with The Hickory location has always given us good service and that is why we go all the way up there. Jane Waugh More
Great service everytime!!!!!! I would recommend this dealership over the one closest to my location. Michael Heckelman was the service advisor who ensured all my needs were met and I would recommend this dealership over the one closest to my location. Michael Heckelman was the service advisor who ensured all my needs were met and notified me of anything that needed attention. More
Great work!! Darryl Watson did a great job on my vans airbags. My husband was in and out and so far my airbag light has not turned back on Darryl Watson did a great job on my vans airbags. My husband was in and out and so far my airbag light has not turned back on More
Quick and easy to deal with - Mr. Mel Tuttle helped us find the perfect car. He was very honest on what they could and could not do. They respected our opinions and our time. I wou Mr. Mel Tuttle helped us find the perfect car. He was very honest on what they could and could not do. They respected our opinions and our time. I would recommend him to everyone I know and I will buy my next car from him as well. :) More
quick and efficient service Darryl Watson did an awesome on my service. Was quick and efficient. The waiting room is always clean and comfortable and everyone is always very frie Darryl Watson did an awesome on my service. Was quick and efficient. The waiting room is always clean and comfortable and everyone is always very friendly. More
New Car Purchase John Vinson was a pleasant person to work with. Best new car deal we have experienced ever. We worked with Patrick Green regarding finance. Overall a John Vinson was a pleasant person to work with. Best new car deal we have experienced ever. We worked with Patrick Green regarding finance. Overall a pleasant experience. More