Hendrick Honda Hickory

Worked hard to help me I was crazy upside down in my Toyota Prius. Not only did they get me the CRV I wanted but the financing I could afford. I went to other dealerships an I was crazy upside down in my Toyota Prius. Not only did they get me the CRV I wanted but the financing I could afford. I went to other dealerships and they could not help me. Plus the sales team and finance team never made me feel uncomfortable. I never got that typical pressure I've received from other dealerships in the past. See John in sales and demand Patrick Greene in finance. Thank you Hendricks I'm a customer for life. Shawn Fitzgerald More

Great Job JR Dula and Jonathan Benfield did an excellent job assisting in the purchase of a used CRV, They ensured everything was correct and appropriate for th JR Dula and Jonathan Benfield did an excellent job assisting in the purchase of a used CRV, They ensured everything was correct and appropriate for the trade, More

Best car buying experience yet!!! The finance department bent over backwards to push our loan through on the exact car we wanted...I will be recommending them to everyone I know! THANK The finance department bent over backwards to push our loan through on the exact car we wanted...I will be recommending them to everyone I know! THANK YOU Patrick Greene and his manager went above and beyond for us ...Best and least stressful car buying experience ever! More

Regular Service Visit Steven Gouge did an excellent job both when I arrived & picked back up my wife's Honda Odyssey. He wasted no time in getting me in & out quickly & ef Steven Gouge did an excellent job both when I arrived & picked back up my wife's Honda Odyssey. He wasted no time in getting me in & out quickly & efficiently. Once the service was completed, he called me to review any further required actions. More

Excellent Service Steven Gouge was right there to take my CRV in and was very efficient and friendly and explained anything that needed explaining. Oil change and othe Steven Gouge was right there to take my CRV in and was very efficient and friendly and explained anything that needed explaining. Oil change and other15,000 mile maintenance was done quickly and efficiently. And we enjoy the general friendliness of the staff. We always look up Mel Tuttle, who sold us our CRV, while we are there just to say hello. More

Excellence These guys are as close to perfect as humanly possible. They are professional, competent, attentive and pleasant. I highly recommend them to anyone ex These guys are as close to perfect as humanly possible. They are professional, competent, attentive and pleasant. I highly recommend them to anyone expecting exemplary service. More

Service Department We had some issues with the tires we purchased. Michael Heckelman in the service department took care of the problem. He was very professional and car We had some issues with the tires we purchased. Michael Heckelman in the service department took care of the problem. He was very professional and caring.. Thank You Micheal for taking care of your customers. More

Hendrick Honda gets my 5 Stars Hector Lopez handled coordination of the appointment and repair of my Ridgeline. He was pleasant and professional. I was able to get the appointment Hector Lopez handled coordination of the appointment and repair of my Ridgeline. He was pleasant and professional. I was able to get the appointment time of my choice, and again when I had to reschedule. The work was done quickly and well. I will continue to use Hendricks Honda as my service provider, and heartily recommend them. More

Always on time They have always treated us fair, I like to be treated. Not pushy, and always very up to date about the car and what needs to be done. If I have a i They have always treated us fair, I like to be treated. Not pushy, and always very up to date about the car and what needs to be done. If I have a issue they take care of it. Thanks More

Excellent service from Service Adviser & Knowledgeable Tech I took my Honda Accord in for an oil change and it's annual inspection. Talked to Wes Boyles, my service adviser, and was asking if I should have the I took my Honda Accord in for an oil change and it's annual inspection. Talked to Wes Boyles, my service adviser, and was asking if I should have the more extensive service done but I was heading to the mountains of Virginia that day, I waited in the very comfortable waiting area (every amenity you could think of - except TV a bit too loud for most people) -the young lady who continually came by to check on everyone deserves kudos too! - She was very outgoing, pleasant and eager to help if she could The tech wound up finding major issues w/my brakes and 2 tires (I had a feeling about the brakes)- and ended up having more service than anticipated.. Wes was great at keeping me informed - explaining everything and WHY - and letting me know that it should be done BEFORE the trip - not after. Turns out - I wasn't supposed to go on that trip - my ears had been hurting - went to the doctor (thx to Honda's shuttle svc) and was grounded from driving for several days (vertigo). Thanks to Wes for convincing me to stay and have the service - (**w/family you have to have an excuse not to visit). Wes is super friendly, extremely patient (I tested it (his patience) - so I know)!, and very thorough and fair. Very happy with my experience and have referred several people to ask for Wes when they're due for service. THANKS, HONDA -- (plus, now I want a new Accord - finally got a courtesy car and really loved it!) *Honda might want to add a few more to their fleet - they did seem to be very under-stocked in that category - that was my one frustration - went 3 days w/out a car until I finally asked enough (I guess). It really is a great way to show off the newer versions. Karen Leach - Hickory / Service Rep: Wes Boyles More