Hendrick Honda Hickory

Scheduled Maintenance I've bought 4 new vehicles from Hendrick Honda Hickory along with extended warranties and maintenance plans with each of them. I could write a book o I've bought 4 new vehicles from Hendrick Honda Hickory along with extended warranties and maintenance plans with each of them. I could write a book on how well I've been treated here; always friendly, courteous, professional service, before, during, and after the sale. They value my trade-in here because they serviced them. Steven Gouge took excellent care of my service needs today and advised me of my options when the service revealed my car needed new tires and a battery. The technician did an outstanding job as well. I am especially pleased with how well the technicians have taken care of my service needs...yes, I've been very happy with this dealership since 2006 and can hardly wait to get new car fever again. More

Satisfied This is the only place I take both of my vehicleswhen I have any problems. Service is alway done right the first time and the staff is OUTSTANDING This is the only place I take both of my vehicleswhen I have any problems. Service is alway done right the first time and the staff is OUTSTANDING More

Purchased a new Honda Civic from Mel Tuttle. Thanks to Mel Tuttle for such good service each and every time I have bought a new Honda. He has always been very helpful and kind to help in any w Thanks to Mel Tuttle for such good service each and every time I have bought a new Honda. He has always been very helpful and kind to help in any way he can. I have bought about 7 new Honda's from your dealership and have always been very pleased. Mel is definitely an asset your dealership. Please keep up the good work. Thank You...Gale Deal More

Very Comfortable Right from the start we felt comfortable with both Mel Tuttle and Mark Buchanan. They were patient with us and very knowledgeable of the products we w Right from the start we felt comfortable with both Mel Tuttle and Mark Buchanan. They were patient with us and very knowledgeable of the products we were interested in. My son bought a new Accord and my wife and I purchased a new Odyssey. We've purchased from Honda of Hickory on two previous occasions and had the same experience. J.R. Kowalski More

Very satisfied Everyone at the dealership was helpful and accommodating to my needs. Wes Boyles went above and beyond to get me back on the road ASAP. Thank you!! Everyone at the dealership was helpful and accommodating to my needs. Wes Boyles went above and beyond to get me back on the road ASAP. Thank you!! More

Great service During my recent visit to Hendrix Honda to get my oil changed and tires rotated, Robert Allison took real good care of me. He showed me the in cabin a During my recent visit to Hendrix Honda to get my oil changed and tires rotated, Robert Allison took real good care of me. He showed me the in cabin air filter and also the air cleaner filter from under the hood that needed to be replaced and I agreed to have them changed. Robert was very professional and courteous. More

Customer Satisfaction Darryl Watson is one of the most customer oriented individuals that I have dealt with in any business in my lifetime. (I am 83 years young ; theref Darryl Watson is one of the most customer oriented individuals that I have dealt with in any business in my lifetime. (I am 83 years young ; therefore, I have dealt with many individuals.) More

Airbag recall repair With the enormity of the airbag recall I expected this to be a tedious undertaking. Hendrick Honda Service dispelled that immediately. From making the With the enormity of the airbag recall I expected this to be a tedious undertaking. Hendrick Honda Service dispelled that immediately. From making the appointment to conducting the service I was impressed with the professional and friendly staff, especially Mike Heckelman. The repairs were completed quickly allowing me to return to my appointments much sooner than expected. This was a great first time experience and I will relying in Hendrick in the future. More

They made a believer out of us. Mr. Fredell , Bryan and Villy Vongsayarath made a believer out of us. They all went above and beyond their duty to make things right. I have a hard ti Mr. Fredell , Bryan and Villy Vongsayarath made a believer out of us. They all went above and beyond their duty to make things right. I have a hard time hearing on the phone and do most of my communicating by email. After I realized that we all had made a huge mistake and contacted the dealership, They all came together and make the impossible come true for us. We will always do our business there and will pass the word on to other friends and family to do the same. Thank-you again, Ted & Kim More

Great Service! Robbie's team did a great job! They got us in and out as always. His service advisor Wes was professional and friendly. They have a great team at Hend Robbie's team did a great job! They got us in and out as always. His service advisor Wes was professional and friendly. They have a great team at Hendrick Honda of Hickory. Bae Simalayvong More