Hendrick Honda Hickory

Excellent and polite service--Shawn Millsaps, Service Adviso I purchased my first Honda Accord in 2004. Since then I have added a 2009 Accord. I am very pleased with both vehicles. My satisfaction is due in l I purchased my first Honda Accord in 2004. Since then I have added a 2009 Accord. I am very pleased with both vehicles. My satisfaction is due in large part to the very excellent service I have always received from Hendrick Honda Hickory. The service advisors are always polite, attentive, and proactive regarding the service needs of my vehicles. I very much appreciate the quality of service and the proactive maintenance philosophy that, in my opinion, results in a longer vehicle life and very few big ticket maintenance surprises. More

Excellent service My experience was nothing short of fantastic . Fast , friendly, and efficient . Darryl Watson was the service advisor and he took great care to explai My experience was nothing short of fantastic . Fast , friendly, and efficient . Darryl Watson was the service advisor and he took great care to explain the problem. I highly recommend Hendrick Honda for all your service needs. More

First Time Car Buyer Hendrick Honda made my first car buying experience a good one! I did not feel pressured at any time, and everyone went out of their way to make sure Hendrick Honda made my first car buying experience a good one! I did not feel pressured at any time, and everyone went out of their way to make sure I understood the process. Mark listened to what I wanted in a car and did not try to pressure me into more - I really appreciated this. Drema did a great job in explaining the setup of my car and was very patient and friendly. From beginning to end, it was not as bad as I thought it would be so I am REALLY happy with my purchase from Hendrick Honda in Hickory. More

I needed help My husband is bedridden. I needed to buy a car that would be able to get him to the doctors. I have never brought a car with out him. I email in an My husband is bedridden. I needed to buy a car that would be able to get him to the doctors. I have never brought a car with out him. I email in and Rick Mclure call me back and went over what my needs were. He asked me questions that help him get the right car for all our needs. when I came in rick had the CRV that we talked about waiting for me to test drive. He went over everything. I changed my mind and wanted to look at the Civic. He was very patient with me. I think we must have test drove 10 cars and SUVs. When I had questions about finance Rick got Bryan Nichols the finance manager for me. Bryan was GREAT he answered all my questions and showed me my best options. They were both great. The whole dealership went above and beyond to help me and my husband get the BEST DEAL I will always go to Rick and Bryan to buy my next car. More

Great mechanics I had taken my 2008 Honda CRV to a different Dealership 3 times regarding my brakes over a 7 month period. The first time I was told I didn't need bra I had taken my 2008 Honda CRV to a different Dealership 3 times regarding my brakes over a 7 month period. The first time I was told I didn't need brakes. The second time they said I did need brakes so they supposedly fixed them. I took it back a few weeks later and was told they just needed to lubricate the brakes that there wasn't anything wrong with them. Finally, I took my Honda to Hendrix Honda and Hector Lopez fixed my brakes. By this time the rotars were ruined on the front and had to be replaced, and the rear rotars had to be sanded down. What do you know???? My brakes are working great and I don't sound like a train when I come to a stop. Thank you Hector and Hendrix Honda. I have contacted the other dealership over this unnecessary issue and sent them a copy of the bill. I told them that I expected them to make it right and the man fixing their brakes doesn't know what he is doing and I had go somewhere to get them fixed. I have always had good service from this other dealership until this incident over the brakes. I am going to give them a chance to make it right and discredit their reputation at this time. Sincerely, Barbara Deaton More

Rattle repaired Did a great job in repairing a noise that was on going for weeks. Darryl was great to work with was very professional understanding our needs Did a great job in repairing a noise that was on going for weeks. Darryl was great to work with was very professional understanding our needs More

GREAT PROFESSIONALISM AND PRESENTATION!!! FIRST I WANT TO SAY THAT JONATHAN DAVIS, RICK, ANDREW LUSK, VILLY AND ALL OTHER STAFF WERE GREAT!!!! VERY PROFESSIONAL AND GAVE GREAT PRESENTATION. WO FIRST I WANT TO SAY THAT JONATHAN DAVIS, RICK, ANDREW LUSK, VILLY AND ALL OTHER STAFF WERE GREAT!!!! VERY PROFESSIONAL AND GAVE GREAT PRESENTATION. WOULD RECOMMEND HENDRICK HONDA OF HICKORY TO FAMILY AND FRIENDS. I LOVE MY VEHICLE!!! More

Fantastic service! Steven Gouge was courteous and helpful when I brought my 2014 Civic in for a routine oil change. He went out of his way to make sure I was taken care Steven Gouge was courteous and helpful when I brought my 2014 Civic in for a routine oil change. He went out of his way to make sure I was taken care of. I will continue to come back for many years to come. I plan to do all of my car business with Hendrick Honda. Sincerely, Michael W. Teague More

14 years and Still Comng Back I bought my first car from Honda of Hickory in 2002. And 2004. And 2008. And 2010. And as soon as Honda brings back the Element, I'll buy my next car I bought my first car from Honda of Hickory in 2002. And 2004. And 2008. And 2010. And as soon as Honda brings back the Element, I'll buy my next car (well ... Element) there. Great service, great people, and great Elements. More

Satisfied Customer I like it when getting my truck serviced is easy and painless. That has been the case in my years of dealing with Honda of Hickory. Steven Gouge was h I like it when getting my truck serviced is easy and painless. That has been the case in my years of dealing with Honda of Hickory. Steven Gouge was helpful, got me on my way quickly just as he has in the past. Great small town dealership! More