Hendrick Honda Hickory

Terrific Service As always we were treated exceptionally well by Hector Lopez, even when it was just for an oil change. He is courteous, friendly and always has a sm As always we were treated exceptionally well by Hector Lopez, even when it was just for an oil change. He is courteous, friendly and always has a smile for you. He explained what needed to be serviced and when. It is always a pleasure to go to Hendrick Honda to service our car. More

Mark Buchanan -- Superb Gentleman and Salesman I have bought four new vehicles from Mark Buchanan since 2009 and he is such a wonderful gentleman to work with each time. I have not had to argue w I have bought four new vehicles from Mark Buchanan since 2009 and he is such a wonderful gentleman to work with each time. I have not had to argue with prices not one time as Mark brings the correct price even lower than I imagined as he deals with his customers in an honest manner I can always trust that he is got my best interest at heart a pleasure to work with Mark as you feel like he is family. Mark is never pushy but always open-minded as he is making sure you are getting what you really want to take home. Hendrick Honda of Hickory has a valued employee that is well respected by myself and that is why I continually go back for new vehicles with Mark. More

new car purchase We recently purchased a new car from Mark Buchanan. We would not hesitate to work with him again. He was very helpful but not pushey. We left after ou We recently purchased a new car from Mark Buchanan. We would not hesitate to work with him again. He was very helpful but not pushey. We left after our initial visit to visit another dealer and they were understanding of our reasons for doing that. We purchased a used vehicle from the same dealership 10 years ago and that was also a very good experience. Additionally I have talked to a number of people who have purchased cars at Hendrick Honda over time and their experiences have been very positive. More

Excellent Darryl Watson gave me the best overall experience to me in the service department at Honda cars of Hickory. He got me in an out in snap....Thank, Da Darryl Watson gave me the best overall experience to me in the service department at Honda cars of Hickory. He got me in an out in snap....Thank, Darryl Sincerely, Pamela Keller More

Outstanding service team that saved our trip! Shaun Milsaps (sp?) was managing the repair of our blindspot camera on our Honda Odyssey. He and the service team worked late into one evening and th Shaun Milsaps (sp?) was managing the repair of our blindspot camera on our Honda Odyssey. He and the service team worked late into one evening and the next morning to troubleshoot and make this repair. It was stressful to us as we needed the vehicle to make a family vacation trip to the NC coast. Shaun kept us informed throughout the process, was professional and informative in every communication with us. Their persistance and technical skill got our car fixed and back to us with time to spare. A great job. More

Safety First Steve Gouge and Darryl Watson both helped me in a situation which had caused me concern....I had received a notice about the recall on the airbags in Steve Gouge and Darryl Watson both helped me in a situation which had caused me concern....I had received a notice about the recall on the airbags in my Honda Fit......they walked me through the process to solve this issue to my satisfaction....I'm currently waiting for the parts and have confidence I'll get a a quick call as soon as the parts come in to the dealership.....Great customer service here! I definitely would recommend them! More

Service Department Michael Heckelman got me in and out in a timely manner. He was very professional and polite. No pressure to do extra service than what I brought my Ho Michael Heckelman got me in and out in a timely manner. He was very professional and polite. No pressure to do extra service than what I brought my Honda Pilot in for. He did point out 2 things I would need to have done in the near future. Always Excellent service at Hendrick Honda Hickory. I appreciate the free car wash when i bring my SUV in for service. More

Excellent Customer Service This dealership has the best customer service I have ever encountered. Especially our salsman, Rick McClure. They have a loyal customer as long as Ric This dealership has the best customer service I have ever encountered. Especially our salsman, Rick McClure. They have a loyal customer as long as Rick is still there!! More

Great service! Thanks Darryl Watson! Great customer service! I was in and out in no time. I always get good customer service from this Hickory location. Thanks! Thanks Darryl Watson! Great customer service! I was in and out in no time. I always get good customer service from this Hickory location. Thanks! More

Fantastic This was the best experience I have ever had. Thank you Phillip Rosenbalm and Gill Hamilton. You were men of your word, kind, helpful and patient. I l This was the best experience I have ever had. Thank you Phillip Rosenbalm and Gill Hamilton. You were men of your word, kind, helpful and patient. I left your dealership "happy as a clam." I have never been happier or treated with so much respect. Your are truly an asset to this company and I would send my family and friends, when the time comes for them to buy a car, to Hendrick Honda of Hickory. Everyone we met was as professional as the other. I can't say enough! Fantastic! More