Hendrick Honda Hickory

Excellent Darryl Watson gave me the best overall experience to me in the service department at Honda cars of Hickory. He got me in an out in snap....Thank, Da Darryl Watson gave me the best overall experience to me in the service department at Honda cars of Hickory. He got me in an out in snap....Thank, Darryl Sincerely, Pamela Keller More

Outstanding service team that saved our trip! Shaun Milsaps (sp?) was managing the repair of our blindspot camera on our Honda Odyssey. He and the service team worked late into one evening and th Shaun Milsaps (sp?) was managing the repair of our blindspot camera on our Honda Odyssey. He and the service team worked late into one evening and the next morning to troubleshoot and make this repair. It was stressful to us as we needed the vehicle to make a family vacation trip to the NC coast. Shaun kept us informed throughout the process, was professional and informative in every communication with us. Their persistance and technical skill got our car fixed and back to us with time to spare. A great job. More

Safety First Steve Gouge and Darryl Watson both helped me in a situation which had caused me concern....I had received a notice about the recall on the airbags in Steve Gouge and Darryl Watson both helped me in a situation which had caused me concern....I had received a notice about the recall on the airbags in my Honda Fit......they walked me through the process to solve this issue to my satisfaction....I'm currently waiting for the parts and have confidence I'll get a a quick call as soon as the parts come in to the dealership.....Great customer service here! I definitely would recommend them! More

Service Department Michael Heckelman got me in and out in a timely manner. He was very professional and polite. No pressure to do extra service than what I brought my Ho Michael Heckelman got me in and out in a timely manner. He was very professional and polite. No pressure to do extra service than what I brought my Honda Pilot in for. He did point out 2 things I would need to have done in the near future. Always Excellent service at Hendrick Honda Hickory. I appreciate the free car wash when i bring my SUV in for service. More

Excellent Customer Service This dealership has the best customer service I have ever encountered. Especially our salsman, Rick McClure. They have a loyal customer as long as Ric This dealership has the best customer service I have ever encountered. Especially our salsman, Rick McClure. They have a loyal customer as long as Rick is still there!! More

Great service! Thanks Darryl Watson! Great customer service! I was in and out in no time. I always get good customer service from this Hickory location. Thanks! Thanks Darryl Watson! Great customer service! I was in and out in no time. I always get good customer service from this Hickory location. Thanks! More

Fantastic This was the best experience I have ever had. Thank you Phillip Rosenbalm and Gill Hamilton. You were men of your word, kind, helpful and patient. I l This was the best experience I have ever had. Thank you Phillip Rosenbalm and Gill Hamilton. You were men of your word, kind, helpful and patient. I left your dealership "happy as a clam." I have never been happier or treated with so much respect. Your are truly an asset to this company and I would send my family and friends, when the time comes for them to buy a car, to Hendrick Honda of Hickory. Everyone we met was as professional as the other. I can't say enough! Fantastic! More

Great Job The crew at Hendricks always do a fine job but last week they exceeded my expectations. I had an issues that looked like it was going to be very costl The crew at Hendricks always do a fine job but last week they exceeded my expectations. I had an issues that looked like it was going to be very costly to fix but they found a way to get me out the door for next to nothing. They could have made more money for the moment but I am definitely a loyal customer and all my honda needs will come to them outstanding group of folks! More

Purchase of new car was smooth. I used a TrueCar Price, traded in two vehicles. I did most of my negotiating on the phone. Finance and delivery just took an hour. Overall a great I used a TrueCar Price, traded in two vehicles. I did most of my negotiating on the phone. Finance and delivery just took an hour. Overall a great experience. More

Fantasic dealership Very great service. Best service iv ever had on my honda. Will always be going back to get me service preformed there. Thank you guys ver mich Very great service. Best service iv ever had on my honda. Will always be going back to get me service preformed there. Thank you guys ver mich More