Hendrick Honda Hickory

positive new car purchase experience Despite dreading the whole new-car purchase scenario, we had a positive experience with sales rep Bob Scanlon, who made the whole thing relatively pai Despite dreading the whole new-car purchase scenario, we had a positive experience with sales rep Bob Scanlon, who made the whole thing relatively painless. From our first walk onto the lot, to the day we drove away in our new Accord, Bob was patient and extremely helpful with our questions. Everyone we dealt with at the dealership was helpful and happy to see us, even when we showed up unscheduled on a Sunday wanting to take yet another look. We knew what we wanted and came prepared, and everyone at the dealership seemed amenable to working with our requests. We felt low pressure to actually leave with a car on any particular day we visited, which in the end resulted in a happy purchase. More

Couldn't have asked for any better experience! I did most of the work via the internet because I live in Asheville. I was very pleased with all the interaction that I had with Kelly via the intern I did most of the work via the internet because I live in Asheville. I was very pleased with all the interaction that I had with Kelly via the internet. I was very nervous about buying a Honda because I have always had a Subaru and primarily dealt with one dealership. He tolerated a thousand questions it seemed like and I picked up the car on Saturday. My Mom wanted to ride with me and she has a hearing impairment and the staff was just so respectful and professional with her and that in itself was a plus for me. The dealership was very professional and respectful. Every person we encountered was extremely nice and helpful. My salesman was Kelly Secrest and Patrick Greene did all the paperwork. I have no regrets with purchasing from this dealership - I just wish it was in Asheville (hint - hint) but the drive to Hickory was worth the pleasant experience that I had. More

Excellent buying experienced I got amazing deal, best service and my car got delivered at my home. Bob solved all my problems and he explained me everything with full detail. They I got amazing deal, best service and my car got delivered at my home. Bob solved all my problems and he explained me everything with full detail. They gave me amazing deal on finance too. More

very pleasant trade experience! the salesman, mel tuttle, was a very professional person to deal with on the phone and in person. we made my trade over the phone and was at the dearl the salesman, mel tuttle, was a very professional person to deal with on the phone and in person. we made my trade over the phone and was at the dearlership a lot less time than if we had to start from scratch there. it was a good trade and i feel we both got a great deal! More

Positive Expieriance Purchasing New Honda from Bob Scanlon After a not so positive experience purchasing our 2014 Honda Accord EX-L at Hendrick Honda Concord, we decided to have all of our service done at Hend After a not so positive experience purchasing our 2014 Honda Accord EX-L at Hendrick Honda Concord, we decided to have all of our service done at Hendrick Honda Hickory. Hendrick Honda Hickory is a Godsend for Rick Hendrick, as we experienced their excellent Service Department each and every time we serviced the Accord. When our 2014 Accord was lost to an accident, it was a no brainier to look to Hendrick Honda Hickory to purchase a new Accord. Being Accord owners since our first experience with a 1993 Accord SE. Which performed above expectations for 20 plus years and over 285,000 miles before being lost to a Hit and Run driver in Charlotte. This is where good fortune looked my way. I did an online search and visited the TrueCar website and was overwhelmed by the feedback my email box received. I believe it was the positive caricature traits and a sense of really caring about my needs that led me to Bob Scanlon's email. He was the only dealer I replied to or had contact with throughout this process. After years of purchasing vehicles for my family and helping others, I know all the tricks and sadly have seen it all. Honestly, I was not looking forward to going through it all again. Then stepped up Bob Scanlon. A man ready to do whatever it would take to honestly earn my business and that he did. Firstly, Hendrick Honda Hickory did not have the Accord we were looking for. Bob set out and found several Accords he could have for me in a couple of days. But as I was researching, I decided it would probably be better for me to purchase a 2017 Honda Accord Touring rather than an EX-L with Nav and add up to all the features we wanted. This didn't bother Bob one bit who agreed with my decision and set about finding the Touring model in the color we wanted. One day later it was not only in Hickory, but it had tinted windows and a nice pin stripe to boot. And he made all of this happen with no extra cost to me. Bob helped me get no haggle or trickery price on the Touring that is lower than the average price per TrueCar plus five upgrades added to the vehicle. And he did all of this with a smile and absolutely no pressure on me. This is why I am very happy to recommend Bob Scanlon and Hendrick Honda Hickory to anyone out there looking for a new Honda. From the beginning right up to and after driving the car off the lot, Bob was right there making sure this monumental experience was not only pleasant, but well handled so there were absolutely no hiccups. I honestly can't say enough here in this review to thank Bob Scanlon properly for making our new Accord purchase as pleasant and satisfying as he did. Bob Scanlon, (803) 944-3224. If you're in the market for a new Honda, do yourself a favor and call my new friend Bob Scanlon. I know you won't be disappointed. More

very satifed thy only problem was that it took 41/2 hrs for what I was told an 1 1/2 hr job with nothing told to me why an 2 hrs for pick up this time but you are thy only problem was that it took 41/2 hrs for what I was told an 1 1/2 hr job with nothing told to me why an 2 hrs for pick up this time but you are a very great company an 99 percent of thy time am very happy with your service an 100 percent with your work so please keep with thy good work an service , god bless an I thank you all espical steve ,,,, yes I have one other thing when I bought my car from you I pasid for complete paont coverage an my windo meater by my window is pealing was told when I applied to have it fixed it was not covered but when I called to talk to someone about in coverage I explaned it was metal an not plastic they said they would get back with there desion about an in 3 months I still have no answer , I think I should get what I paided for , an thank you very much for thy time an troiuble , god bless More

Service of car with Darryl Watson Darryl Watson was very respectable, informative of services that needed attention on my car, and made sure I understood the whys. He kept me updated Darryl Watson was very respectable, informative of services that needed attention on my car, and made sure I understood the whys. He kept me updated on the progress and made sure I knew of amenities available. I appreciated his services. Will definitely return for service of my car at Hickory Honda. More

Excellent Service, most competitive pricing !!! I contacted this place through Internet to buy an Odyssey ELITE and right from the first response from Chris until the delivery of vehicle by Billy an I contacted this place through Internet to buy an Odyssey ELITE and right from the first response from Chris until the delivery of vehicle by Billy and Jonathan, all people were awesome. Shawn and Jonathan in Finance were so friendly and processed the document with so much of ease, price offered by Chris and Shawn was so attractive that I drove all the way from Raleigh to Hickory leaving many Honda dealers on the way! Team rocks!!! More

Recent oil change service I am so glad to know Darryl Watson, a service advisor at Hendric Honda Hickory. He did a great job and I am very happy with the recent service and als I am so glad to know Darryl Watson, a service advisor at Hendric Honda Hickory. He did a great job and I am very happy with the recent service and also would highly recommend. Thanks Darryl for an awesome service. Thanks Sammy More

Excellent sale experience Found dealership and salesman Rick McClure to be very friendly and supportive. We knew exactly what we wanted and that dealership had the model we we Found dealership and salesman Rick McClure to be very friendly and supportive. We knew exactly what we wanted and that dealership had the model we were looking for. Test drove it and purchased it after minor negotiation. We were given a good walk through of cars features before we took it home. Finance manager Patrick Green was also very helpful in completing the sale. More