Hendrick Honda Hickory

Mel Tuttle Stuart Allen are very professional and great to Mel and Stuart were great to work with will definitely recommend buying a car from these guys they went above and beyond with their services Mel and Stuart were great to work with will definitely recommend buying a car from these guys they went above and beyond with their services More

Great Service Manager - Rob Yesterday I had Hendrick Honda Hickory service my 2015 Accord Coupe EX-L with Navi. Lube, Oil, Filter, tire rotation, wiper blade inserts and state in Yesterday I had Hendrick Honda Hickory service my 2015 Accord Coupe EX-L with Navi. Lube, Oil, Filter, tire rotation, wiper blade inserts and state inspection as well as a battery sensor recall. The service writer was excellent and the wait time was very reasonable. Wipers are great and car passed inspection. More

Great Brian was such great help we went just with the intention to see if I could even be approved to get a car and ended up taking home the one I fell in l Brian was such great help we went just with the intention to see if I could even be approved to get a car and ended up taking home the one I fell in love with. More

What a breeze! In what I thought would be very difficult - trying to purchase a vehicle long distance via telephone, email and text - turned out to be the easiest ca In what I thought would be very difficult - trying to purchase a vehicle long distance via telephone, email and text - turned out to be the easiest car purchase experience I've ever had. This was due, in large part, to the professional, extremely helpful and skilled staff at Hendrick Honda in Hickory. My salesman was Mark Buchanan and Nathan Harris in finance made this purchase a breeze! Thanks guys! More

Best car buying experience I must say this was the best car buying experience I have ever had. Mark Buchanan greeted us on a Sunday while we were looking at cars. He was informa I must say this was the best car buying experience I have ever had. Mark Buchanan greeted us on a Sunday while we were looking at cars. He was informative of all the questions we had, yet not pushy to make us feel uncomfortable. Mark quickly got back with us with a deal. Mark was punctual with email, text and call returns. It was great to go to a dealership and have no rude or overbearing sale persons making you feel like you had no choice but to take their offer. Nathan did our finance and was just as much on top of the whole deal. I say if the service is always this great I believe I have found a new place to do business in the future. I am extremely happy with my purchase and I will highly recommend them in the future. The Foster's More

Difficult to schedule an appointment. Unfriendly. I waited an hour for a very simple question which was resolved in less than 5 minutes. Another time, I scheduled an appointment for an oil change and I waited an hour for a very simple question which was resolved in less than 5 minutes. Another time, I scheduled an appointment for an oil change and ended up sitting in the waiting room listening to screaming children for 2 hours. More

Rude sales manager Was told “done with this (offer) and not participating in a bidding war” after I made a counter offer. 2 other dealers (not Charlotte area) were sever Was told “done with this (offer) and not participating in a bidding war” after I made a counter offer. 2 other dealers (not Charlotte area) were several hundred less. More

Awful Sales manager The sales manager asked me to leave the showroom halfway through the negotiation. Worst experience as a consumer. There are better ways to say no than The sales manager asked me to leave the showroom halfway through the negotiation. Worst experience as a consumer. There are better ways to say no than asking to leave. I would never visit or allow any of my friends to visit this dealership. Dealer should understand that we don't make money try to save hard earned money. More

Great car buying experience This was a great car buying experience. The salesman was very knowledgeable, informative without being pushy. We gave the details we wanted in a car, This was a great car buying experience. The salesman was very knowledgeable, informative without being pushy. We gave the details we wanted in a car, the car was located and onsite by the next day, we went to purchase the car and were in and out within an hour. The company also offers a demo tutorial on getting acquainted with your car! More

Quickest Car Buy Ever Matt Pennell was great! He was very personable and very knowledgeable. We would definitely recommend using him if buying a new car. He even let us lea Matt Pennell was great! He was very personable and very knowledgeable. We would definitely recommend using him if buying a new car. He even let us leave and come back to accommodate our schedule. More