Hendrick Honda Hickory

Have you seen my car though!? I have been looking for a new car for 5 years now! Finally, found the perfect car! I reached out to Nathan and let him know what I wanted, the same da I have been looking for a new car for 5 years now! Finally, found the perfect car! I reached out to Nathan and let him know what I wanted, the same day he had it transferred from Charlotte. No questions asked. I then worked with Joey and he sent me home with the car so I didn't feel on the spot with my decision. They have made my car buying experience enjoyable and stress free. The absolute best atmosphere, all smiles and laughs. Never once did I feel pressured to buy the car. I will always purchase from Hendrick Honda Hickory from now on. Thank you all so much!!!!!! Now back to feeling like a baller with my 2015 Lexus IS250 Fsport. She bad. More

BEST car buying experience ever! So last week I messaged Nathan Harris on Facebook to let him know I was interested in trading in my Hyundai. He sent over a credit application via ema So last week I messaged Nathan Harris on Facebook to let him know I was interested in trading in my Hyundai. He sent over a credit application via email and I filled it out on my iPad and sent it back. We FaceTimed all of the options and I chose which one was best for me and then today Kedron DELIVERED my car 4 and a half hours away to my DRIVEWAY. I never had to step foot into the dealership and it was awesome! I’ve purchased a few cars over my 12 years of driving and none of them have been this easy and convenient. They went above and beyond to make sure I had everything I wanted in my new 2018 Honda Accord sport. Talk about excellent customer service! I’ll never purchase a car from anywhere else other than Hendrick and will always go through Nathan and Kedron! #DreamTeam Thank y’all again so much for everything. One happy customer here 😆 More

Great Experience Brian, Allison, Jason and Ben were great to deal with! On the ball. They worked on everything for me before i got to the dealership and got me out q Brian, Allison, Jason and Ben were great to deal with! On the ball. They worked on everything for me before i got to the dealership and got me out quickly. Brian was great about answering all my questions. I love my new car and happy with the experience. I highly recommend! Thanks guys. More

I had a wonderful experience everyone was so helpful. I I never felt like I was under pressure to buy anything. Everyone was very helpful and put me first. I would recommend Hickory Honda to everyone great I never felt like I was under pressure to buy anything. Everyone was very helpful and put me first. I would recommend Hickory Honda to everyone great job guys! More

Poor customer services,take your money before u see the car. When I first arrived at the dealership Dean was the first person I encounter.I had pulled up three vehicles that I wanted to see. I proceeded with the When I first arrived at the dealership Dean was the first person I encounter.I had pulled up three vehicles that I wanted to see. I proceeded with the process whit the down payment and the vehicle was not even at the dealership. I had driven all the way from Charlotte NC . Well I was told to come back the next day for the vehicle. The next day after arriving to the dealership they had pulled the BMWX1 for me to take home after signing the paper work and driving home .I realized that this car was way too small for my family. I was giving the the paper work without the finance company name or where to send my payments to. After putting insurance on the car was when I found out who the finance company was. I notified them of my dissatisfaction of the car. And I was to to contact the dealership which I did. And that's when I got a call from Grace Lawrence and she told me that I was not getting my money back and i had to keep the car. Which I only had for four days.Even though it is a North Carolina law that states you can return the car within 5 to 7 days if you decided to change your mind. Grace called me and said that she talked to the finance company and District Mng. and told me to come on up to switch out the car. But when I got there she wanted me to log into my bank account on her computer so she can verify my direct deposit. Because the finance company was having a problem with my pay stub. When I spoke to the finance company they said no such of thing. Grace wanted me to pull up my banking information on her computer so she could verify my direct deposit.Which I choose not to log in to her computer with my banking info. I told grace that if the finance company would like to see it I will produce it to them but not you. I then asked her for my check stub back and she did not want to give it back to me. She called my employer to ask why no taxes was taken out of my pay stub. I explain to her that I filed exempt and she was not having it . I then asked her well how am I supposed to get home I thought I was switching the car out she told me to call uber or a taxi. The customer services at this dealership is very very very poor. And I am not finished with Ms. Grace Lawrence. The Dept. Of Labor and the Better Business Bureau will be called also.So I hope this will help anyone who is considering on purchasing a car from Hendrick Honda Of Hickory. More

Great service! Thanks so much to Jason Warren and Brian Rutherford at Hendrick Honda of Hickory for their excellent service and patience with this first time car bu Thanks so much to Jason Warren and Brian Rutherford at Hendrick Honda of Hickory for their excellent service and patience with this first time car buyer today! Extremely happy with my new Honda CR-V! 😆👍🎉 More

Quick, yet layer back. Brian Rutherford was very kind and respectful. Was very patient with our three children ages four, two, and two months. He helped us find the right ve Brian Rutherford was very kind and respectful. Was very patient with our three children ages four, two, and two months. He helped us find the right vehicle for my family. Not once did I feel pushed, bullied, or annoyed. My wife and I went to every main dealership in the Hickory area and I can say without a doubt Hendrick Honda of Hickory and Bryan over in the pre-owned side of the dealership are the best. More

Great Experience Great overall experience. I went online to schedule a service appointment. I was called immediately to schedule a time. I had a recall notice on my 20 Great overall experience. I went online to schedule a service appointment. I was called immediately to schedule a time. I had a recall notice on my 2010 Honda Accord. They were so accommodating with my schedule. Appointment day, Hector Lopez greeted me with a smile. He took care of me. The waiting area was pleasant. I was told a length of time for the repair and that was exactly the wait time for me. I would recommend Hendrick to buy new or used car. Great job. Karen Martin More

Mike Powell was extremely helpful in my search for a vehicle. Extremely nice, highly recommend to any one. Mike definitely has his mind set on the best deal for was extremely helpful in my search for a vehicle. Extremely nice, highly recommend to any one. Mike definitely has his mind set on the best deal for the customer and talks to me as a friend/person. More

Great experience.! Features of the car were fully explained. All questions were answered. Special features of the car were explained during the test drive and direction Features of the car were fully explained. All questions were answered. Special features of the car were explained during the test drive and directions were given so we could actually experience those features while driving instead of just being told about them. Everyone we talked with was very friendly, knowledgeable, and helpful. More