Hendrick Honda Hickory
Hickory, NC
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I guess they were too busy to say hello.. My wife and I spent 30 minutes in the showroom and looking at new accord's and civic's on the lot. Not one person acknowledged that we were there, sa My wife and I spent 30 minutes in the showroom and looking at new accord's and civic's on the lot. Not one person acknowledged that we were there, said hello or someone will be with you in a moment, nothing. To be fair most of the sales people were with customers but they were others who were not. One salesmen just sat at his desk and kept making eye contact but did not speak to us. I will be buying a new Honda this year but not sure I will go back to Hickory Honda. More
Truly a Blessing Recently purchased a wonderful used CRV and couldn’t be more pleased...Aaron Shade is the salesman to go to...he goes above and beyond to find the rig Recently purchased a wonderful used CRV and couldn’t be more pleased...Aaron Shade is the salesman to go to...he goes above and beyond to find the right car for you...great experience More
Wonderful Experience I worked with Mark Buchanan and he was fantastic! He made it such an easy process!! I would highly recommend him!!! Great experience!! I can’t thank I worked with Mark Buchanan and he was fantastic! He made it such an easy process!! I would highly recommend him!!! Great experience!! I can’t thank him enough!! More
We love this place! Amazing service from Brian Rutherford and Nathan Harris. It was smooth and quick and they were so good to us! Will buy from them again and highly reco Amazing service from Brian Rutherford and Nathan Harris. It was smooth and quick and they were so good to us! Will buy from them again and highly recommend! More
Mel Tuttle loves his job !!!! Mel’s warm hand shake, kind smile and pleasant personality won us over immediately ... Mel helped us purchase our 2019 ridgeline ..we immediately felt Mel’s warm hand shake, kind smile and pleasant personality won us over immediately ... Mel helped us purchase our 2019 ridgeline ..we immediately felt confident in Mel as he displayed superb expertise .... he said he loves his job and it shows ... he took time with us and answered all questions ...we were amazed that he knew every single gadget in that truck and how it worked ... and went over it all with us !!!!!!!... we watched his interactions with the other staff while we were there .. a very respectful person ....mel told us to stop in and see him anytime ... we wanted our picture made with Mel before we left ... felt like a friend before we left ....ask for Mel at hendrick Honda Hickory .. tell him tommy and Beverly sent you .. More
Service Department Can't Get It Right I had my car there four times for the same problem. After selling me a gas cap that I did not need and did not fix the problem they said I needed a " I had my car there four times for the same problem. After selling me a gas cap that I did not need and did not fix the problem they said I needed a "smoke test" for the emissions. They failed to do this when I took it back and waited several hours. I wasted time on my day off and had to bring it back again later. When they finally did do the test they wanted $450 just to pull the fuel tank and could not tell me how much it would cost to fix it. When we decided not to fix it they wanted $60 diagnostic fee but would waive it if we traded the car in with them on a new Honda. I am enjoying my new Nissan..... More
The service department is honest and cares about customers. Back in 2003, I purchased a Honda Element that I still have today and it has always been serviced here. I recently had a door lock replaced and I had Back in 2003, I purchased a Honda Element that I still have today and it has always been serviced here. I recently had a door lock replaced and I had issues with the door actuator afterwards. Jamie Swim took the time and effort to ensure that everything was done to have my Element repaired completely in a way that ensured I was happy to be a Honda customer. Jamie proved once again that you can't go wrong having service performed here and I will always remain a customer of Hendrick Honda of Hickory because of their concern for retaining customers through competent, reliable, and caring service for the cars they sell. More
Awesome Quality+Awesome Service. I love my Honda Fit! I leased a 2015 Honda Civic and loved that car when the lease was up just the other day, I then turned it in on a 2018 Honda Fit I love my Honda Fit! I leased a 2015 Honda Civic and loved that car when the lease was up just the other day, I then turned it in on a 2018 Honda Fit Sport. This is such an awesome small car perfect in every way. Now I must brag about my salesmen CONNER SCHWAB he is such a great young man and is very very helpful. He really was so kind and went out of his way to help me on my new lease and he is just exceptional I highly recommend him if you need a new or used car from Honda of Hickory, he will really help you a lot. He is very knowledgeable about Honda and can be very understanding and helpful. Todd Speigle from Hildebran NC More
Great Place Great place. One of the best experiences I’ve had with buying a vehicle. To the point. Mike Powell salesman and John Culp were awesome. Great place. One of the best experiences I’ve had with buying a vehicle. To the point. Mike Powell salesman and John Culp were awesome. More
Loyal Customer! I just purchased my third vehicle from this car dealership and they ALWAYS are a pleasure to work with! I also get all of my maintenance and service h I just purchased my third vehicle from this car dealership and they ALWAYS are a pleasure to work with! I also get all of my maintenance and service here...the employees are professional, trustworthy, and knowledgeable. I’ve always been skeptical of mechanics and salesmen in general, but I’ve NEVER had an unpleasant experience here. Kedron Bullock was the salesperson that sold me my 2018 Honda CRV-EX and he was so professional and efficient! More