Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Honda Hickory
Hickory, NC
924 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 924 reviews
February 18, 2019
Moving into a more suitable vehicle for my family Grace and Kris are the go to for customer service and getting you into the right vehicle for you and you're family. Best customer service from a deale Grace and Kris are the go to for customer service and getting you into the right vehicle for you and you're family. Best customer service from a dealership handsdown. Other dealerships don't take the time to listen and really communicate with the customer, hear customer service and down to earth help and opinions really helped me select the best car or should I say best Honda. Will return again to Honda of hickory. Looking forward to doing business with her and Honda of hickory again. More
by CR-V guy
Employees Worked With
Grace Lawrence, Kris Stephens
January 25, 2019
Amazing service From the first I met Kedron Bullock he was exceptionally friendly, professional, knowledgeable and wanting to create a win-win-win situation for his c From the first I met Kedron Bullock he was exceptionally friendly, professional, knowledgeable and wanting to create a win-win-win situation for his customers. I could sense the importance and value he places on developing a strong customer service relationship. He clearly heard and understood what I was looking for and was able to provide the best solution to my situation. I will remain a loyal customer of Hendrick Honda as a result of my professional dealings with Kedron and team. I was and still am very impressed with the exceptional service I received. My sincerest appreciation for Kedron and the team for making this experience a positive and pleasurable one. More
by Kimberly
Employees Worked With
Bryan Nichols, Kedron Bullock
November 30, 2018
Trade in and got a new 2018 honda. Thank you so much. I purchased a car from Hendrick Honda Hickory, I had the best experience working with Adriana Muja, she made it Fun, Fast and easy Thank you so much. I purchased a car from Hendrick Honda Hickory, I had the best experience working with Adriana Muja, she made it Fun, Fast and easy! I definitely reccomend her, she's awesome! Got me what I needed for the right price! Thank you Adriana. More
by Brittany
Employees Worked With
Adriana Muja
November 28, 2018
Poor Service Department Experience We took Our 2012 CRV in for regular service and to have the fan belt checked. We had an appointment for 11:00 AM but we arrived 20 minutes early. We We took Our 2012 CRV in for regular service and to have the fan belt checked. We had an appointment for 11:00 AM but we arrived 20 minutes early. We talked to a service adviser, Shawn Millsaps, nd told him what we wanted to have done!! After over 2 hours, I went back to talk to the service writer and was told that it was being taken care of. After another hour, we were told that our fan belt and tensioner needed to be replaced. It would only take a few minutes to get this done. After about another half hour, the service adviser told us that we were ready to go. We needed to take care of the paperwork and pay the bill. The Bill amounted to a total of $525.25!!! Looking at the bill, the labor for this was over $266.00!!! This is totally outrageous!!! After over 3 hours, we were able to leave and the more I thought about it, the madder I got. Never before have I had this type of experience with Hendrick Honda. In fact, we bought a 2018 HRV for my wife. Now I am beginning to wonder if we did the wrong thing by doing this!!! I will think twice about going back there to have service done on our vehicles!!! More
by Sport
Employees Worked With
Shawn Milsaps
November 12, 2018
Ask for Israel! We went to Hendrick Honda of Hickory because of a KBB special that was running. We had negative equity on our car and really wanted to trade. Israel w We went to Hendrick Honda of Hickory because of a KBB special that was running. We had negative equity on our car and really wanted to trade. Israel was our salesman and he is a fantastic person! Israel went above and beyond to get us into a car. If you want a great experience at this dealership ask for ISRAEL! Thank you so much for your tireless efforts. More
by Sharon Stewart
Employees Worked With
Israel
October 28, 2018
Great car, great value, all around great experience! I saw a used Honda Civic listed on their website. Went down to the dealership. Was approached by a friendly salesman, Mike Powell who found the car I I saw a used Honda Civic listed on their website. Went down to the dealership. Was approached by a friendly salesman, Mike Powell who found the car I wanted quickly, let me test drive it and guided me through the purchasing process, which was relatively painless. I think this Civic will be a great car for me, but whenever I do need another one, I will definitely see if Mike is available. He's helpful, straight-forward, friendly, and just a very decent person. More
by Erica in Hickory
Employees Worked With
Ben Munday, Mike Powell
October 27, 2018
Buying experience I recieved a very fair trade in for my vehicle and a good price on the new SUV I purchased. The salesman Mark Buchanan was very patient and professio I recieved a very fair trade in for my vehicle and a good price on the new SUV I purchased. The salesman Mark Buchanan was very patient and professional in making this a good experience More
by Satisfied Honda owner
Employees Worked With
Mark Buchanan
October 07, 2018
Ask for Joey He is the Man I called Joey from another dealership with a quote and he told me he would find me the exact ridgeline at a better price. I was skeptical, but decided I called Joey from another dealership with a quote and he told me he would find me the exact ridgeline at a better price. I was skeptical, but decided to go see Joey. He found me two exact matches in the trim I wanted and both the colors I requested. Then the best part, one was a $1000 less than the other dealership and one was $1500 cheaper! I choose the black over the deep scarlet pearl. that was it, he showed me the final out the door price he promised on paper and I was done. Signed a few papers and sent my paper work to finance and my ridgeline to get cleaned and full of gas. The finance guy very helpful, didn't pressure me but showed me all of my options. After the technology lady showed me how to work the many features. I was driving home. Best car buying experience EVER! Hendrick Honda of Hickory has changed for the better Thanks to Joey. More
by Danny W
Employees Worked With
Joey Lankford
October 02, 2018
Great sales man!! I would definitely recommend! This is honestly the best place to go!I got a great car,works amazing and worked with by a great sales man!i would definitely recommend this car deale This is honestly the best place to go!I got a great car,works amazing and worked with by a great sales man!i would definitely recommend this car dealership! More
by Olivia316
Employees Worked With
Mike Powell
October 01, 2018
Best Car Salesman in Hickory Mark is the best. Not at all pushy and works very hard to get you in the vehicle you want. This makes my 4th vehicle purchase with him. I highly rec Mark is the best. Not at all pushy and works very hard to get you in the vehicle you want. This makes my 4th vehicle purchase with him. I highly recommend him for your salesman. More
by SandyAguero
Employees Worked With
Mark Buchanan, James Woodard IV
