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Hendrick Honda Hickory
Hickory, NC
927 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 10, 2019
Service department I like to say that Nick Julian in the service department was very helpful with getting the services done on my CRV .very outstanding service !! I like to say that Nick Julian in the service department was very helpful with getting the services done on my CRV .very outstanding service !! More
by Alanalovesronnie
Employees Worked With
Jeremy Phillips, Rick McClure, Mark Buchanan, Zach Cannon, Gil Hamilton, Joey Lankford, Jonathan Davis, Pete Gilissen, Devan Cooper, Jimmy Mott
February 21, 2019
New Car Purchase Kris was easy to work with and he had all of the answers to our questions. I'll recommend this dealership to friends and family. Kris was easy to work with and he had all of the answers to our questions. I'll recommend this dealership to friends and family. More
by Pam
Employees Worked With
Please ask Kris. I don't know who else helped him help us., Kris Stephens
February 20, 2019
Excellent Service! I always bring my vehicle to Shawn for vehicle services and he always helps me out. He gives me very detailed updates on my vehicle and hes very profe I always bring my vehicle to Shawn for vehicle services and he always helps me out. He gives me very detailed updates on my vehicle and hes very professional!! More
by Marlan
Employees Worked With
Shawn Milsaps
February 18, 2019
Moving into a more suitable vehicle for my family Grace and Kris are the go to for customer service and getting you into the right vehicle for you and you're family. Best customer service from a deale Grace and Kris are the go to for customer service and getting you into the right vehicle for you and you're family. Best customer service from a dealership handsdown. Other dealerships don't take the time to listen and really communicate with the customer, hear customer service and down to earth help and opinions really helped me select the best car or should I say best Honda. Will return again to Honda of hickory. Looking forward to doing business with her and Honda of hickory again. More
by CR-V guy
Employees Worked With
Grace Lawrence, Kris Stephens
January 25, 2019
Amazing service From the first I met Kedron Bullock he was exceptionally friendly, professional, knowledgeable and wanting to create a win-win-win situation for his c From the first I met Kedron Bullock he was exceptionally friendly, professional, knowledgeable and wanting to create a win-win-win situation for his customers. I could sense the importance and value he places on developing a strong customer service relationship. He clearly heard and understood what I was looking for and was able to provide the best solution to my situation. I will remain a loyal customer of Hendrick Honda as a result of my professional dealings with Kedron and team. I was and still am very impressed with the exceptional service I received. My sincerest appreciation for Kedron and the team for making this experience a positive and pleasurable one. More
by Kimberly
Employees Worked With
Bryan Nichols, Kedron Bullock
November 30, 2018
Trade in and got a new 2018 honda. Thank you so much. I purchased a car from Hendrick Honda Hickory, I had the best experience working with Adriana Muja, she made it Fun, Fast and easy Thank you so much. I purchased a car from Hendrick Honda Hickory, I had the best experience working with Adriana Muja, she made it Fun, Fast and easy! I definitely reccomend her, she's awesome! Got me what I needed for the right price! Thank you Adriana. More
by Brittany
Employees Worked With
Adriana Muja
November 28, 2018
Poor Service Department Experience We took Our 2012 CRV in for regular service and to have the fan belt checked. We had an appointment for 11:00 AM but we arrived 20 minutes early. We We took Our 2012 CRV in for regular service and to have the fan belt checked. We had an appointment for 11:00 AM but we arrived 20 minutes early. We talked to a service adviser, Shawn Millsaps, nd told him what we wanted to have done!! After over 2 hours, I went back to talk to the service writer and was told that it was being taken care of. After another hour, we were told that our fan belt and tensioner needed to be replaced. It would only take a few minutes to get this done. After about another half hour, the service adviser told us that we were ready to go. We needed to take care of the paperwork and pay the bill. The Bill amounted to a total of $525.25!!! Looking at the bill, the labor for this was over $266.00!!! This is totally outrageous!!! After over 3 hours, we were able to leave and the more I thought about it, the madder I got. Never before have I had this type of experience with Hendrick Honda. In fact, we bought a 2018 HRV for my wife. Now I am beginning to wonder if we did the wrong thing by doing this!!! I will think twice about going back there to have service done on our vehicles!!! More
by Sport
Employees Worked With
Shawn Milsaps
November 12, 2018
Ask for Israel! We went to Hendrick Honda of Hickory because of a KBB special that was running. We had negative equity on our car and really wanted to trade. Israel w We went to Hendrick Honda of Hickory because of a KBB special that was running. We had negative equity on our car and really wanted to trade. Israel was our salesman and he is a fantastic person! Israel went above and beyond to get us into a car. If you want a great experience at this dealership ask for ISRAEL! Thank you so much for your tireless efforts. More
by Sharon Stewart
Employees Worked With
Israel
October 28, 2018
Great car, great value, all around great experience! I saw a used Honda Civic listed on their website. Went down to the dealership. Was approached by a friendly salesman, Mike Powell who found the car I I saw a used Honda Civic listed on their website. Went down to the dealership. Was approached by a friendly salesman, Mike Powell who found the car I wanted quickly, let me test drive it and guided me through the purchasing process, which was relatively painless. I think this Civic will be a great car for me, but whenever I do need another one, I will definitely see if Mike is available. He's helpful, straight-forward, friendly, and just a very decent person. More
by Erica in Hickory
Employees Worked With
Ben Munday, Mike Powell
October 27, 2018
Buying experience I recieved a very fair trade in for my vehicle and a good price on the new SUV I purchased. The salesman Mark Buchanan was very patient and professio I recieved a very fair trade in for my vehicle and a good price on the new SUV I purchased. The salesman Mark Buchanan was very patient and professional in making this a good experience More
by Satisfied Honda owner
Employees Worked With
Mark Buchanan
