Hendrick Honda Hickory

Bob Christensen was a great help with picking out a new car! I would definitely recommend him to a friend. He is the type of person I think anyone would like to work with. car! I would definitely recommend him to a friend. He is the type of person I think anyone would like to work with. More

We bought a new battery from Hendrick, used the Odyssey a few weeks, then parked it. When we next tried to start it the battery was dead and was difficult to charge, so I called Hendick and asked them to che few weeks, then parked it. When we next tried to start it the battery was dead and was difficult to charge, so I called Hendick and asked them to check it. Jamie made an appointment to bring the Odyssey in the next morning. We did, and after sitting in their waiting room for 1 1/2 hours I went to see what was taking so long. Jamie said they were "almost done and would go over 'everything'" with me "soon". Half an hour after that he showed me a list of over $3,000 worth of repairs they wanted to do including about $250 for spark plugs because "it was time", then handed me a bill for $140!!! All I wanted was the battery checked. Jamie never once said anything about doing a complete diagnostic and there was NO mention that there would be a charge for anything. I was so shell-shocked that I paid the $140 and left. Still angry the next day I tried many times to call the manager who was always in a meeting or out to lunch. I tried again the rest of the week and never reached him, so left a voicemail. He never called back. Meanwhile, we went to a very reputable shop that replaced the starter for half the Hendrick quote and checked everything else out. No other repairs were needed, including the most expensive one that Hendrick quoted that can't be seen by just looking under the hood. Bottom line: Hendrick charged me for work I never authorized, lied about needing a repair that I'd have no way of knowing whether they did it, and has refused to take my calls or reimburse for the illegitimate charge. In recent years I've purchased an average of more than one vehicle per year and I WILL NEVER GO TO HENDRICK AGAIN FOR ANYTHING. More

My wife and I have purchased a total of 5 vehicles from this dealership, 3 new and 2 preowned. Each time, the transaction was seamless. Kedron Bullock has knowledgeable and helpful in sales, and Finance Di this dealership, 3 new and 2 preowned. Each time, the transaction was seamless. Kedron Bullock has knowledgeable and helpful in sales, and Finance Director, Vince McGuire, helped ensure the absolute best finance terms and rates available. All of these vehicles have been serviced at HHH as well and each time, the service has been top notch. Hendrick Honda Hickory truly goes above and beyond in all aspects. More

I had my fiance car detailed there . Professional servive and great prices . I would recommend to friends and family . The service advisors are top notch and great prices . I would recommend to friends and family . The service advisors are top notch More

I have been very pleased with the service, from the time I purchased my car to now getting my first service. I have had nothing but great customer service. I purchased my car to now getting my first service. I have had nothing but great customer service. More

If you need a new car and looking for a salesman that is honest and great at the job then go see Mike Powell! He went above and beyond! He was communicative through the whole process. He was very polite an honest and great at the job then go see Mike Powell! He went above and beyond! He was communicative through the whole process. He was very polite and nice! He answered all of our questions. He had the paper work ready to go by the time we got there. Highly recommend. Nathan was exceptional on the financial side. He was fast, nice , and very helpful. More

If you’re ever in need of a new or used vehicle, please stop in to see Mike Powell. I purchased a vehicle for my daughter and had it a few weeks. It was never driven, but I would start it up every few days stop in to see Mike Powell. I purchased a vehicle for my daughter and had it a few weeks. It was never driven, but I would start it up every few days to keep the battery going. I had so many issues with this vehicle I took it back to the dealership. To be honest if it weren’t for Mike and Darryl, I would have nothing more to do with Hendrick Honda. Mike and Darryl went above and beyond to ensure my buying and service experience was exceptional. ” These guys are the best.and this is what a car buying experience should be. Great car, reasonable price, and a willingness to make all the little things right. I won't buy a car from anyone else. Thanks guys you rock !!!!!!! More

The Best of The Best If you are looking for a car dealership that will treat you like royalty, go far beyond the call of duty, and get a more than fair deal, go to Hendri If you are looking for a car dealership that will treat you like royalty, go far beyond the call of duty, and get a more than fair deal, go to Hendrick Honda Hickory! I just had the pleasure of buying a new Honda from them and I cannot find enough superlative adjectives to describe them! I am a widow and don't know much about cars or how to "deal". These guys patiently walked me through the process, gave me a better deal than I could have dreamed, and even delivered the car to me!! That's Service! Thank you Mark Buchanan and Jason Warren for all your help and caring!! More

Mel did a Great job following up and helping me get the vehicle I wanted. He is truly an asset to the dealership! I also appreciated the Manager coming out to talk to me, vehicle I wanted. He is truly an asset to the dealership! I also appreciated the Manager coming out to talk to me, More