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Hendrick Honda Hickory

Hickory, NC

Overview
Reviews
Vehicles
4.6
926 Reviews
Call Dealership (828) 270-7678
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945 US Highway 70 SE

Hickory, NC

28602

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Showing 926 reviews

December 06, 2024

I wouldn't recomend this dealership to anyone, it is a waste of time. Do better Hendrick!🫤 More

by bobbiejovoies1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Harris
Report | Print
Dec 08, 2024 -

Hendrick Honda Hickory responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did.

December 06, 2024

I feel like I was tricked with the overall trade I made with the salesman at the Hickory Honda dealership. The salesman was pricing without giving me anything in writing. I tought I was being charged 25,00 More

by Giggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince McGuire, Dean Bradshaw
Report | Print
Dec 12, 2024 -

Hendrick Honda Hickory responded

Giggie, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Becky Yoder at 828-267-7474. We are always looking for ways to improve.

October 30, 2024

Sold me a car with a bad transmission and cracked my windshield replacing it. They refused to fix the windshield. They sell xxx lemons. More

by zebrababii08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gil Hamilton, Jovany Sanchez
Report | Print
Nov 05, 2024 -

Hendrick Honda Hickory responded

Zebrababii08, we appreciate your feedback; however, our privacy policy prohibits us from discussing specifics of your deal in a public forum. We’re sorry that your experience did not match your expectations. If you would be willing to discuss this further, please reach out to our service director, Rob Allison at 828-267-7440.

October 16, 2024

Bad experience with Hendrick Honda in Hickory ! !!! They tried to sell me a used car for the price of a new one!! Must I mention the used car had a lot of miles !!! I’ve been shopping with them for More

by Love ❤️
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dean Bradshaw, Marshall Parks
Report | Print
Oct 24, 2024 -

Hendrick Honda Hickory responded

Hello Love, thank you for leaving us feedback. We are sorry to hear that your experience was not a positive one.While we can't discuss the specifics of your situation in a public forum, we are also disappointed that things did not work out. It isn't uncommon for a pre-owned vehicle to sell for more than a new one as there are different models, trim levels and engine sizes that affect the market value and pricing of used inventory. We're sorry we couldn't help.

Oct 24, 2024 -

Love ❤️ responded

👍🏽

August 16, 2024

I always see Shawn Millsaps and he is extremely helpful and takes great care of me. More

by lrogers02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Milsaps
Report | Print
Aug 17, 2024 -

Hendrick Honda Hickory responded

Lrogers02, thanks for your praise and kind comments about Shawn Millsaps at Hendrick Honda Hickory. We appreciate your business and this feedback!

June 08, 2024

Mark Buchanin and Dean Bradshaw are very helpful with their services. They know their business well. More

by Ngpm22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Buchanan, Dean Bradshaw
Report | Print
Jun 12, 2024 -

Hendrick Honda Hickory responded

Hi Ngpm22, thank you for taking the time to leave a review for us at Hendrick Honda Hickory. We're happy Mark Buchanan and Dean Bradshaw could meet your expectations! We appreciate your business.

April 08, 2024

Best experience in my lifetime trading. EVER! Jerome Brooks -salesman, Mike Powell - Finance Manager. BEST!!!! More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powell - Finance, Jerome Brooks
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Apr 08, 2024 -

KJ responded

I just need to brag on Hendrick Honda of Hickory. I hate trading cars, hate the process etc. BUT.....this was the most pleasant experience I have had in my lifetime. EVER! We dealt with Jerome Brooks as the salesman and with Mike Powell the Finance Manager. Wow!!!! These guys made me leave feeling so good about my experience. Both guys answered all my questions, explained everything, demonstrated how to operate the car with all those bells and whistles that I had no idea how to work. If you are in need of a car...ask for Jerome Brooks. NO high pressure which is such a turn off for me. He is so kind and helpful. When you decide to buy a Honda make sure to deal with Mike Powell because he will not make you feel like a heal for not buying warranties that you do not need but will help you get the ones you do. Then he doesn't rush you out of the office when he gets your signature. He will answer all the questions that you have. Thank you Hendrick Honda Hickory!!!

March 30, 2024

This dealership is wonderful! Rick McClure was so patient with me, changing my mind many times! Great personality! Ultimately got me the car I wanted. And Vince McGuire made sure More

by Barrimichel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick McClure, Vince McGuire
Report | Print
Apr 02, 2024 -

Hendrick Honda Hickory responded

Thank you for taking the time to share your recent visit details with us. We appreciate your business and this feedback! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

Mark Buchanan is a honest and fair salesman. They bring the car to you! We live in south waxhaw and this is the 3rd Honda we've gotten from them! So easy to work with. Ask for Mark he's a straig More

by lmh2414
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Buchanan, Vince McGuire
Report | Print
Apr 02, 2024 -

Hendrick Honda Hickory responded

Lmh2414, thanks for your praise and kind comments about Mark Buchanan and our team. We appreciate your business and look forward to assisting you again in the future.

March 27, 2024

Wonderful experience- with salesman, Mark Buchanan and the finance person. I just leased a new 2024 Honda HRV. Have done business with Hendrick Honda Hickory for many years. Thank you, Peggy. More

by Honda Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Buchanan, Zach Cannon, Vince McGuire
Report | Print
Mar 29, 2024 -

Hendrick Honda Hickory responded

Peggy, thank you so much for your business, your loyalty over the years and this wonderful review! Mark Buchanan always strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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