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Hendrick Honda Easley
Easley, SC
644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 644 reviews
September 14, 2011
Debbie was the only person I contacted via a web site that was persistent on making sure I got the car I wanted. She was easy to work with and very understanding. The Finance person (can't remember his n that was persistent on making sure I got the car I wanted. She was easy to work with and very understanding. The Finance person (can't remember his name but I know his last name started with a K) was very nice and helpful to us as well. Overall a great experience. More
by nurccm
Employees Worked With
Debbie Rhoden and Finance person, Joe Konopacke
September 11, 2011
Overall good experience. Would have liked for finance employee to be slightly more friendly. Also, salesperson attempted to act like a mother figure as well as a salesman. At a dealership I just wanted a employee to be slightly more friendly. Also, salesperson attempted to act like a mother figure as well as a salesman. At a dealership I just wanted a salesman. In the end I'm extremely happy with my new vehicle. More
by Chern089
Employees Worked With
Debbie and ted, Ted Nicoloff
September 10, 2011
Called by name when I arrived. Treated with great respect.Work completed in an appropriate amount of time.Check out was rapid and friendly. This waas a first visit and it was quite pleasant. respect.Work completed in an appropriate amount of time.Check out was rapid and friendly. This waas a first visit and it was quite pleasant. More
by maryarrowood
Employees Worked With
Scott, Scott Gordon
September 05, 2011
The experience overall was wonderful. Patrick was courteous and helpful. The staff were seemed more customer oriented than dollar minded and I greatly appreciate that. The purchase was clearly explai courteous and helpful. The staff were seemed more customer oriented than dollar minded and I greatly appreciate that. The purchase was clearly explained and I would definitely use them again. Good luck on the new store build! More
by Tacomaowner24
Employees Worked With
Patrick Oliver
September 01, 2011
Patrick was very pleasant to work with and knowledgable, he was able to support all of or needs on a Sunday afternoon when all other dealerships were closed. We will definitely recommend Hendrick Honda and he was able to support all of or needs on a Sunday afternoon when all other dealerships were closed. We will definitely recommend Hendrick Honda and Patrick to our friends. More
by kdavis1471
Employees Worked With
Patrick Oliver
September 01, 2011
I took my 2008 Accord in to have the maintenance application of cleaner and wax done to the paint on my car (I purchased the $300 plan). When I picked it up and went home, I looked closely at the qu application of cleaner and wax done to the paint on my car (I purchased the $300 plan). When I picked it up and went home, I looked closely at the quality of work that had been performed on my car. The entire top surface of my car was very rough to touch and not smooth like it should have been after being detailed. I went back to the service department and told them that the surface of the paint was very rough. The taller man in that department looked at the surface of my car and said at first that it needed "buffing out", then after he looked very closely at the surface of the hood, he said that it looked like the car hadn't been waxed, and then ran his hand over the car and he said that it felt like overspray. He then asked me "Didn't you get some paint work done to the trunk of your car?" I replied, "Yes, two years ago and if it was overspray from my trunk being painted two years ago, how come the trunk has it all over it too?" He then replied, “I’m not even going to go there". His insinuation that the condition of my car was due to my negligence in care of my car was humiliating and upsetting. They then called the person to come to the service department that detailed my car. When he arrived, he said that he had waxed my car and would wax it again. He said that it wouldn't take long and that I could wait, it would be about 5 minutes and he would have it done. When he said that, I wondered if that was the same amount of time that he spent the first time waxing my car. I replied, "5 minutes? -- I don't think so.” The service gentleman then asked me when I would like to make another appointment to have my car RE-DONE---I told him that the only appointment I needed to make was with the service manager. The demeanor and attitude in the service department is one that they are doing you a favor by servicing your Honda there instead of one of taking care of the customer's needs. I have noticed this from the first time that I dealt with the service department and actually do not like to even go for service. He said that the service manager was there now, but I declined to speak with him at that time because my blood pressure was way too elevated to speak with anyone. I asked them to make me an appointment with the service manager and to let me know and I left. I called the service manager the following morning at approx. 9:00 a.m. (after not hearing from him the afternoon before or that morning) and informed him of my experience with the service department and he apologized for the incident and an appointment was made for me to once again do without my car and bring it back to have my car serviced. Upon picking my Accord up, I was told that it was overspray on my car and that another customer that had his car done the same day as mine, had to bring his car back because it had overspray on it. I WONDER IF HE WAS ASKED IF HE HAD ANY PAINTING DONE ON HIS CAR AND POSSIBLY IT WAS HIS ERROR THAT IT HAD OVERSPRAY ON IT???---All-in-all, I think this explains my rating.....if you wish to discuss this matter with me, I will be more than willing--I welcome your call......Ed Stolzenbach..864-907-8456 More
by stolzed
Employees Worked With
service department
September 01, 2011
The people at Hendrick Honda are very professional and very nice to do business with. They always explain what needs to be done and what it will cost. I trust them and feel they are always honest in the very nice to do business with. They always explain what needs to be done and what it will cost. I trust them and feel they are always honest in their opinion of what needs to be done. More
by aowens104
Employees Worked With
T. Neal , Tim Neal
August 31, 2011
From the time I arrived till I drove away in my new Honda From the time I arrived till I drove away in my new Honda everything went very smoothly. I had a great experience there.Everyone was very friendly a From the time I arrived till I drove away in my new Honda everything went very smoothly. I had a great experience there.Everyone was very friendly and helpful. The transaction went very quickly and thoroughly.I would recommend this dealership to anyone. More
by kittyhap
Employees Worked With
Ron Pavlowski and Joe Konopacke , Joe Konopacke
August 24, 2011
I don't buy cars on a regular basis and was a bit nervous about dealing with a salesman. Major went the extra mile relieving my fears and helping my son and I to find the right car for the right price. I mad about dealing with a salesman. Major went the extra mile relieving my fears and helping my son and I to find the right car for the right price. I made an offer and they accepted without any hassles. Thank you Major for a great car buying experience. More
by Donald Bishop
Employees Worked With
Major Easthagen
August 19, 2011
Rodney was so nice!! He explained everything that needed to be done to my car and offered me some very good advise. I appreciated that he didn't pressure me into getting this and that done to my car. I'll to be done to my car and offered me some very good advise. I appreciated that he didn't pressure me into getting this and that done to my car. I'll be back :) More
by kap
Employees Worked With
Rodney, Rodney Shirley
