Hendrick Honda Easley
Easley, SC
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Took my car for an oil change. Matt White was very professional and trustworthy. I asked him to check my air filter and he could have tried to sell me one that I didn’t need but he didn’t so I feel co professional and trustworthy. I asked him to check my air filter and he could have tried to sell me one that I didn’t need but he didn’t so I feel comfortable going back to him and he won’t try to up sell me. More
Efficient and excellent Dustin was very kind and helped make sure my experience at Honda of Easley was great while I waited on my car to be serviced. He gave me a discount ev Dustin was very kind and helped make sure my experience at Honda of Easley was great while I waited on my car to be serviced. He gave me a discount even though I had an expired coupon (he found another one he had for me to use). My car was well serviced and he offered me a cleaning for the next time I brought my car in. More
Excellent service. Timely delivery of my car. I brought my car in for an oil change and tire rotation. The service technician covered the scheduled maintenance needs of my car and all the service I brought my car in for an oil change and tire rotation. The service technician covered the scheduled maintenance needs of my car and all the service was completed in 1.5 hours. This is my hometown dealership and I have always been pleased with their attention to detail and friendliness. More
Mr Jamie Sweet Service Lane Manager always provides excellent exceptional customer care each time I have my car serviced. He is very courteous and very knowledgeable and answers any questions I have. excellent exceptional customer care each time I have my car serviced. He is very courteous and very knowledgeable and answers any questions I have. More
Best Service & Resolved Issue I contacted my service advisor, Chris Frazier, and informed him of a rattle in my dash. He quickly got me a same day appointment, gave me a loaner car I contacted my service advisor, Chris Frazier, and informed him of a rattle in my dash. He quickly got me a same day appointment, gave me a loaner car and fixed my issue by the next day. On top of being super friendly, he provided the best service and resolved my issue. Thank you so much! More
I told the service advisor that while driving, all warning lights came on at the same time and would not go out until I pulled over and stopped the engine. (when attempting to stop engine it required warning lights came on at the same time and would not go out until I pulled over and stopped the engine. (when attempting to stop engine it required holding the start / stop button depressed for several seconds.) This has happened on numerous occasions. I had the batteries replaced in both key fobs which did not help. Also I complained that the brake vacuum booster occasionally lost vacuum over night which makes it difficult to start since the system requires the brake pedal to be depressed when starting. A hard push is then required for the system to recognize the brake pedal has been depressed. Neither of these concerns were noted on the service order even though these concerns were stated on the online service request. The service advisor offered to make another appointment for these concerns. She would not check the computer for a stored code even with me asking for it. All warning lights came on again two days later while driving. I live 12 miles north of Seneca and it takes me approximately 1-1/2 hours to get to this dealer. Last, I had a coupon for synthetic blend oil change and tire rotation for $39.95. I asked for full synthetic and was charged $92.36. More
Since I bought my HR-V in 2017, I have always had it serviced at Hendrick Honda in Easley, SC. Matt White is always my service advisor and is so professional and personable when I bring my car in. I’ve serviced at Hendrick Honda in Easley, SC. Matt White is always my service advisor and is so professional and personable when I bring my car in. I’ve always been pleased with their quick service and great results, whether I need a spot buffed out or just regular service with a car wash. Thank you Matt and the whole service team at Hendrick Honda! More
Had a great experience! Jamie took the time to help me out and to my surprise I found out my Odyssey was covered to be repainted on the top where it was peeling. Thank you so much Jamie! out and to my surprise I found out my Odyssey was covered to be repainted on the top where it was peeling. Thank you so much Jamie! More
Amanda McDaniel has been my service advisor multiple times and has done excellent in taking care of me and my car every single time! The service department is always timely with fixing my car and mainta times and has done excellent in taking care of me and my car every single time! The service department is always timely with fixing my car and maintaining communication throughtout! More
Rodney was professional and polite. He had excellent communication skills. Parts were ordered and arrived as promised.. Would recommend him and the dealership! Great job! communication skills. Parts were ordered and arrived as promised.. Would recommend him and the dealership! Great job! More