Hendrick Honda Easley

I bought a 2020 CR-V in June 2020. Within 2 weeks, the car needed a new battery. So I took it back to Hendrick Honda Easley. They tried to tell me that it was just my phone charge cord and sent me on my w car needed a new battery. So I took it back to Hendrick Honda Easley. They tried to tell me that it was just my phone charge cord and sent me on my way. It took another visit to this dealer, to "discover" what we already figured... it was a bad battery. When I got my car back, it had 2 deep gouges in the top of the hood. I showed the service writer, David Johnson, who took pictures and said he would show his manager. Not long after, he called us back and agreed to fix the damages. He said their body shop would be calling us to make an appointment. Four months went by and we heard nothing. We called them and learned that David Johnson no longer works there. We were put in touch with the service manager, Dustin Street. Mr. Street is now refusing to fix my car's damage, saying now, that their guys didn't do it. All I know is this: I took my 2 week old car in to their shop, in brand new condition, to fix a bad battery and it came back to me with 2 gouges in the hood that were not there prior. Dustin Street has treated us (one of Hendrick Honda's new car customers) with disregard and disrespect. We can not recommend Hendrick Honda Easley to anyone and would definitely not recommend their service department or their service manager, Dustin Street. They have shown that they do not care and customers are not their priority. More

Service was outstanding and finished in a single day! Thanks to Delaney for getting it scheduled on my husbands day off and to the service team for a great job! Thanks to Delaney for getting it scheduled on my husbands day off and to the service team for a great job! More

We had services done on Honda CRV. Rodney Shirley at service department was excellent. He was prompt and courteous.. Waiting room is large and very clean. service department was excellent. He was prompt and courteous.. Waiting room is large and very clean. More

Our experience with Hendrick Honda was great. Our salesperson Penny Puckett listened to what we had to say and was extremely helpful helping us get the car we wanted at the price range we needed. salesperson Penny Puckett listened to what we had to say and was extremely helpful helping us get the car we wanted at the price range we needed. More

I bought my car at Hendrick Honda and I have it serviced there. I am very happy to have Chris Frazier as my service rep. He is very helpful and kind. He always makes sure he gets me in as soon as possible i there. I am very happy to have Chris Frazier as my service rep. He is very helpful and kind. He always makes sure he gets me in as soon as possible if I have a problem. He explains what is being done to my car in detail. I’ve been very happy with all of my service visits and with Chris. He is the reason I get my car serviced at Hendrick! More

I brought Lola (‘17 Civic Coupe) in with some batteries issues. Chris Frazier got me in and out in 40 mins with a friendly attitude and timely service. issues. Chris Frazier got me in and out in 40 mins with a friendly attitude and timely service. More

Rodney Shirley was very kind and helpful in explaining the additional service that my car needed. It was done in a timely manner. It was great meeting you Rodney. Continue to have great customer service!! the additional service that my car needed. It was done in a timely manner. It was great meeting you Rodney. Continue to have great customer service!! More

This dealership went above and beyond to find me the car I wanted. The whole team was very professional and courteous. My sales consultant Austin Stringfellow did a fantastic job explaining the details of m I wanted. The whole team was very professional and courteous. My sales consultant Austin Stringfellow did a fantastic job explaining the details of my new car and was great to work with during the whole process. The finance manager Reginald Craig was also great to work with. His personality is perfect for the job he does. He explained everything about the financing very well while keeping me comfortable with his humor and care that he shows for his customers. I would recommend this dealership to anyone. You won't be disappointed. More