Hendrick Dodge
Cary, NC
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Great service and great truck Very friendly service. I arrived one night right as they were closing, and caught the sales rep Dave M. As he was getting ready to leave. I expressed Very friendly service. I arrived one night right as they were closing, and caught the sales rep Dave M. As he was getting ready to leave. I expressed interest in a couple of trucks and he went out of his way to go an get the key and show me the truck. It was too late for a test drive so I made an appointment for the next morning. Arrived and was greeted by a salesman. He showed us inside when I told him I had an appointment. Dave M. arrived and had 2 of the three keys for the three vehicles I was interested in. Wasn't pushy at all and was very knowledgable about all three vehicles. One was eliminated because it had been smoked heavily in. Test drove the remaining two vehicles and decided I wanted one. Worked of the numbers with Dave M. and was able to come to a middle ground that allowed me to give them my trade in and for me to purchase the vehicle I wanted. Over experience was very pleasant and I didn't feel like I was surrounded by sleazy car salesmen. More
Fantastic Experience! We just purchased a Dodge Grand Caravan and had a truly wonderful experience! Josh Christensen was awesome...very knowledgable and just was a great g We just purchased a Dodge Grand Caravan and had a truly wonderful experience! Josh Christensen was awesome...very knowledgable and just was a great guy! I HIGHLY recommend Hendrick Dodge and would specifically ask for Josh! You won't be disappointed! :) More
Service is weak Dodge gives free oil changes with a new car sale, Hendrick adds on a few more that they say are free, but they are invoiced out to you, so I don't l Dodge gives free oil changes with a new car sale, Hendrick adds on a few more that they say are free, but they are invoiced out to you, so I don't like this but it is what it is. Anyway back to my point you cant get in to get a oil change without having to wait days, I would not go there but I paid for them one way or another, so if they are using that as a selling tool, buyer beware. If your retired, or a housewife with free time its not a problem, but if you work out of your car or truck or travel in your job like I do its a major headache. Having owned Fords with there Quick Lubes ctr. I'm used to getting a oil change in about 30 minute any day of the week. More
Horrible experiences I wish I could give the service department a negative star. Their customer service is amazingly awful. When you drop off your car for service they don I wish I could give the service department a negative star. Their customer service is amazingly awful. When you drop off your car for service they don't explain anything to you, they give you a hard time about a loaner car, then they keep your vehicle for days with NO update.. I called and called my service tech Raymond, left messages and he never returned my call until I threatened to file a complaint. Eventually I told them to put my car back together and I would pick it up and take it somewhere else. Not to mention I NEVER received an apology. If you care about your vehicle at all, I would say stay away from them because I mistakenly went to them 3 times and every experience was the same. More
New Car Nate and Brandon they did a good job on everything they did.I will Purchase a new car with I thank everything they did to get me in to my 2014 Dodge C Nate and Brandon they did a good job on everything they did.I will Purchase a new car with I thank everything they did to get me in to my 2014 Dodge Charger I thank u guys for everything I will recommend anybody to go to this two guys they made it happen when I thought it was goin to get it happen they made it happen thank u guys for all the hard work u did for me and my wife thank ya"ll. More
Great dealership! Definitely recommend this dealership and if you go, see Nate. Very professional, friendly and honest. Helped me get my first car and I couldn't be hap Definitely recommend this dealership and if you go, see Nate. Very professional, friendly and honest. Helped me get my first car and I couldn't be happier with it! More
I had a great experience with Brian and Edison. They made it easy and fast to purchase my new car. I also brought my car back for service and everything was done quickly. I would totally recommend Bri made it easy and fast to purchase my new car. I also brought my car back for service and everything was done quickly. I would totally recommend Brian and Edison. More
Alex Rupple was very professional , he answered all my questions and was very courteous. I got an excellent deal on my 2011 Subaru Outback and am still loving it! questions and was very courteous. I got an excellent deal on my 2011 Subaru Outback and am still loving it! More
From the timeIi arrived to the time I left Alex was great! It was raining and he came right up to me and covered me which was a nice touch, He introduced himself and shook my hand as we started into ou great! It was raining and he came right up to me and covered me which was a nice touch, He introduced himself and shook my hand as we started into our conversation about why i was there. He then walked me to his office and got me a bottle of water. Just a few small things he did to make me feel welcome there and that i wasnt just a dollar sign on my forhead or to make his sales numbers. Alex was very helpful,curtious, patient and attenative. He listend well to my concers about buying a new/newer car and my likes and dislikes about what I wanted it to have. He was so helpful that I have recommened him to a number of people I know. I wouldn't go anywhere else to shop for my next purchase! More
We bought a doge charger from Gary and Mike. They were very helpful and knowledgeable. We were very pleased with the service. I highly recommend them. very helpful and knowledgeable. We were very pleased with the service. I highly recommend them. More