Hendrick Dodge
Cary, NC
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Went for service without an appointment and they quickly got me in and serviced my vehicle. Got special pricing with a Mopar coupon! Great, fast service! got me in and serviced my vehicle. Got special pricing with a Mopar coupon! Great, fast service! More
I had my 2013 Dodge Avenger serviced at Hendrick Dodge to have 3 parts installed, 2 recalls, a separate repair and the tires rotated; first time there. The work was accomplished in a timely manner and I am s have 3 parts installed, 2 recalls, a separate repair and the tires rotated; first time there. The work was accomplished in a timely manner and I am satisfied; the price was reasonable. The only quirk was having had multiple cars over my lifetime and brought them into multiple shops for repair, is that you should put those paper mats on the floors where the guys get in and out because they left grease on my new floor mat. I scrubbed it off but it would be helpful to use those paper sheets to protect the floor/mats of customer's cars. More
Yesterday I was at Hendrick Dodge to get some repairs on my 2020 Challenger windshield washer pump. I was charged for the repairs, I was not happy about the charges. I do not do business with people who doe my 2020 Challenger windshield washer pump. I was charged for the repairs, I was not happy about the charges. I do not do business with people who doesn't treat me right. This was the first time at their service dept, and when you have a bad experience why would I do business with them. SO I WILL NEVER BUY A CAR FROM ANY HENDRICK DEALERS EVER ! Hendrick Dodge must not believe in customer satisfaction. More
you guys were great ..the best test drive ever,,,looking for buying soon next month...best pricing. and customer service ...a lot of cars and Trucks............ for buying soon next month...best pricing. and customer service ...a lot of cars and Trucks............ More
Do not buy a ram unless you want to have problems in under 36000 miles and they just tell you oh sorry nothing we can do. Had my fuel pump go bad at 30,795 miles and just because it was 3 years old in S under 36000 miles and they just tell you oh sorry nothing we can do. Had my fuel pump go bad at 30,795 miles and just because it was 3 years old in September they would not help me out on the part when the manufacturer was trying to work with them on replacing the part for me they denied it, even though i offered to pay the labor which i shouldnt have to either, because the part was defective, nothing I did caused this to go bad. so they will never get any business from me or anybody i know. Youd think a ram is a dependable reliable truck thats why i bought it and with 3 kids and 1 income because of covid, youd think a $35,000 truck would last more than 30,000 miles and if not, ram would make it right smh. Horrible business practice More
Awesome customer service! Had the best car buying experience. From North Carolina to North Dakota they made it very comforting to purchase this vehicle. 100% worth buying from them. experience. From North Carolina to North Dakota they made it very comforting to purchase this vehicle. 100% worth buying from them. More
I’ve always had great customer service at Hendrick Dodge!!!! Most recently, I took my Durango in for an issue and Chris in service was my advisor. He went above and beyond for me and stayed in contact Dodge!!!! Most recently, I took my Durango in for an issue and Chris in service was my advisor. He went above and beyond for me and stayed in contact with me about the ordered part. After it was installed he checked in a few times to make sure I wasn’t having any problems. Amazing customer service!! More
Salesman Derek helped us all the way thru the entire process. All around great experience. Would recommend highly Derek to anyone. Great dealership everyone was friendly process. All around great experience. Would recommend highly Derek to anyone. Great dealership everyone was friendly More