Hendrick Dodge
Cary, NC
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took my wifes charge to dealer for sum repairs on jan 10 2013, car was cutting off just driving down the road,so we took it to hendrick dodge to have fixed got it back on the 16, drove it 7.5 miles started 2013, car was cutting off just driving down the road,so we took it to hendrick dodge to have fixed got it back on the 16, drove it 7.5 miles started doing the same thing,(same codes as first time) took it back on the 17th thay kept it till the 31 went to pick it up, drove it 2.3 miles startes doing the same thing.so i called right back an talked to service wrighter he words to me were i dont no what to tell you, so i got it back to them an had them to read the codes in front of me same codes as fist time.900 dollars an 336 payment still have a car that was not fixed proper or did that clear the codes an charge me hoping it would go away,or are that throwing parts at it hoping it will fix it,or do thay even know how to fix the problem, ( we bought the car from them 2 years ago an has been back 4 times to have stuff fixed on the car) i called the service manager an thay act like i just not that smart to know whats going on. thay cant fix the car an its not sare for my family to drive anywhere.I also tried to call the bigger boss to try to get sum help an he cant even return my calls,to give me any answers or help so who do you call for help to get your car fixed the right way. More
I bought two cars from Mike in two months. He did everything possible to make it a pleasent experience. His customer service was excellent. He did not pressure me to buy something I did not want. I w everything possible to make it a pleasent experience. His customer service was excellent. He did not pressure me to buy something I did not want. I will continue to buy from Hendrick as long as Mike or salesmen like him are there. More
I'd give a better rating but sales blew off the scheduled visit, car purchased not ready so have to go back several times. However at least i get a free loaner car while i wait for mine. They put too much visit, car purchased not ready so have to go back several times. However at least i get a free loaner car while i wait for mine. They put too much time into what your payments will be and what you can live with. I was more interested in the cost of the car and the trade-in. The payments would work themselves out in the end. And they automatically add dealer options that you did not know about. Have to watch them like a hawk. Would i go back. Yes, with what i know now and how to avoid the added dealer options. More
Best experience ever had buying a car. Zack and Brad were great to work with and I highly recommend working with them. Both were very friendly and knowledgeable and know how to treat people. great to work with and I highly recommend working with them. Both were very friendly and knowledgeable and know how to treat people. More
Tommy Laakso and Travis Winter and the team at Hendrick are the best in the business! If you are going to buy a new or used Dodge (and you should because the new Durango is the best on the road), you owe i are the best in the business! If you are going to buy a new or used Dodge (and you should because the new Durango is the best on the road), you owe it to yourself to go see these guys at Hendrick in Cary for the best deal and customer service you'll ever experience. Great guys and a great customer experience! More
I recently purchased a 2012 Dodge Challenger from Hendrick Dodge in Cary. During my visit, Sales Consultant Mike Coffey was extremely professional, friendly, and courteous. At no time did I feel pr Hendrick Dodge in Cary. During my visit, Sales Consultant Mike Coffey was extremely professional, friendly, and courteous. At no time did I feel pressured to buy. I have purchased many cars over the years at different dealerships, and this by far was the most favorable/positive experience. To Mike and the Hendrick Dodge team, many thanks! I love my new car! More
I was going to purchase my Dodge Journey AVP from another dealer but Mike Coffey from Hendrick Dodge showed me the same Dodge Journey AVP at a lower price. dealer but Mike Coffey from Hendrick Dodge showed me the same Dodge Journey AVP at a lower price. More
This is the second vehicle I have purchased at Hendrick. I am very happy with the expierence and plan to refer any of my friends to purchase at Hendrick dodge. I am very happy with the expierence and plan to refer any of my friends to purchase at Hendrick dodge. More
Zac was a very pleasant salesman to work with. He showed me a nice Ram 2500... It was good to test drive, but it was not exactly what I was looking for. In addition, I told him that I was still undecided me a nice Ram 2500... It was good to test drive, but it was not exactly what I was looking for. In addition, I told him that I was still undecided between the Ram 2500 and the Ford F250. Before I left, he had the sales manager, Kim, stop by. That is when an otherwise pleasant visit turned horribly sour. Kim was downright condescending and had a lie (er, sales-pitch) for every situation... In less than 60 seconds with him, I was ready to leave... And we did. I might be willing to give the dealership another shot just for Zac, but I cannot imagine how this dealership (oris it all Rick Hendrick dealerships?) treats prospective customers. More
we went to buy a used truck .and they could not come up with any credit score on myself.so we had to put the truck in my wife,s name .so then we proceded to buy the nitro on a trade in .well then when it c with any credit score on myself.so we had to put the truck in my wife,s name .so then we proceded to buy the nitro on a trade in .well then when it came time to do the deal they came up with a, credit score on me . so now they wanted me to sign on all the paper work. I feel it was wrong what they did and poor business practices. I will never buy from your company again. More