Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 6,288 reviews
Best Deals Around Just bought our 2018 Rubicon from James Kennedy at Hendrick CDJR. This place rocks! Great deal, very professional staff and we were in and out in less Just bought our 2018 Rubicon from James Kennedy at Hendrick CDJR. This place rocks! Great deal, very professional staff and we were in and out in less than 2 hours. We DEFINITELY recommend this dealership. More
Very relaxing. There was no hassle this time. Very pleasant an the sales rep. Shannon was excellent. She definitely helped to make the sale an trans action good. There was no hassle this time. Very pleasant an the sales rep. Shannon was excellent. She definitely helped to make the sale an trans action good. More
Amazing! My experience with Hendrick was awesome! The encouragement, patience, and the care I received was truly mind blowing. I would definitely recommend any My experience with Hendrick was awesome! The encouragement, patience, and the care I received was truly mind blowing. I would definitely recommend anyone to this dealership and speak nothing but great things about the company! Thanks Justin Bell for simply being an amazing salesman and person. You were truly a blessing to my life and I appreciate your efforts in getting me into a brand new 2018 Jeep Cherokee! More
Great experience I had a great experience with Hendrick and would highly recommend using this dealership! James was fantastic to work with; super friendly and enjoyab I had a great experience with Hendrick and would highly recommend using this dealership! James was fantastic to work with; super friendly and enjoyable. He listened to what I was looking for and was understanding to my needs! worked hard to help me get the perfect car for me. I appreciate his dedication to making the sale happen! Adam was also awesome and played a vital role in helping to make my purchase possible. I love my Honda Pilot!! More
Treated with respect. Hendricks staff will treat you with respect and courtesy. I but my salesman through a 2 week question and answer ordeal and he was just as nice the la Hendricks staff will treat you with respect and courtesy. I but my salesman through a 2 week question and answer ordeal and he was just as nice the last day as he was when we spoke the first time. I stopped by after work and it was if I had on a suit and tie. The people at Hendricks are real professional. They will have my business and promotion from here on. More
Great experience! This is our third vehicle purchase at Hendrick and it was again a terrific experience. James is a good guy who is very professional and genuine. The p This is our third vehicle purchase at Hendrick and it was again a terrific experience. James is a good guy who is very professional and genuine. The process was smooth and without pressure. More
No pressure, very good experience My salesman, Michael Carter, did an excellent job of making sure everything about the Jeep was presented and made sure I understood. He was not push My salesman, Michael Carter, did an excellent job of making sure everything about the Jeep was presented and made sure I understood. He was not pushy or overbearing, unlike some of the other salesmen I have experienced in the past. They made signing the paperwork quick, easy, and understandable. I will definitely, call on Michael again when I'm in the market. More
Awesome Customer Service!!! Michael helped get me in a replacement vehicle after my loss. Got me exactly what I wanted!! Thanks for putting me in my 2018 Jeep Compass!! Michael helped get me in a replacement vehicle after my loss. Got me exactly what I wanted!! Thanks for putting me in my 2018 Jeep Compass!! More
Dealer switched to a car that was $6000 less after signed. After looking for a truck for nearly 4 hours (going from lot to overstock lot and back) and getting the run around on our trade in (offered $3000 more After looking for a truck for nearly 4 hours (going from lot to overstock lot and back) and getting the run around on our trade in (offered $3000 more after they hassled with the price) ; we finally had them come back to us with the deal we needed and the truck we wanted. We got an offer on paper for the new one including our trade. We sat in an office and filled out the first round of paperwork and we thought we might finally might get out of the dealership with the car we wanted. Then, in classic car dealer fashion, the manager came into the office and told us they gave us the quote on the wrong truck and the one we wanted was more than $6,000 than they quoted us. Now after being at the dealership for 7.5 hours, we were told we could drive the cheaper truck home and keep it overnight and decide on it. We went back the next day and were told that they were in the wrong and that they had numbers to meet and needed to move those trucks to meet these goals. After showing us two more trucks, which one couldn’t even fit our daughters car seat, we were told that they had a deal on the original one that we first agreed too. It was $30 more a month (on a longer financing option than what we were comfortable with) than what we were quoted and was their best deal. Through the whole thing we’ve learned that we should be careful on what they first offer you (and sign on an agreement) because they will pull that vehicle out from beneath you and replace it with a cheaper version with the thought that you’ll take that cheaper option. Really disappointed that this took about 8.5-9 hours and we didn’t walk away with the truck. More
Great experience Had a great time with Alando! He wasn’t pushy and was very patient with me and my wife. We left very happy with exactly what we came to Hendrick plann Had a great time with Alando! He wasn’t pushy and was very patient with me and my wife. We left very happy with exactly what we came to Hendrick planning to buy. More























































