Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Good experience! David Toliver was our sales guy and he gave us a First-class experience from start to finish. The process of working with David to identify the rig David Toliver was our sales guy and he gave us a First-class experience from start to finish. The process of working with David to identify the right truck for us and then the buying experience was pleasant and easy. More

Mike, and Felipe were absolutely amazing! Very customer/family oriented . All around the BEST experience ! Very customer/family oriented . All around the BEST experience ! More

Fantastic experience with the team at this location! Felipe had excellent follow up that made us come here for our purchase. He partnered us with Jeff Stark, who helped us with the sale of our new SUV. Felipe had excellent follow up that made us come here for our purchase. He partnered us with Jeff Stark, who helped us with the sale of our new SUV. Eric made our financing process so smooth and assisted us with a getting great protection plan for our new vehicle. We also had a positive experience with Mike! He assisted to made sure our car was spotless. Everyone we dealt with was efficient, professional, and very friendly! The entire team at this Dealership is amazing and we highly recommend!!! More

We are super pleased with the service we received. Terez Porter made the experience pleasant. He took his time to answer all the questions and go over all the details. I highly recommend him and the Terez Porter made the experience pleasant. He took his time to answer all the questions and go over all the details. I highly recommend him and the dealership. More

Good customer service. Scott, Scott and Felipe were awesome to work with, they made sure we got the vehicle we wanted, at the price we wanted. Scott, Scott and Felipe were awesome to work with, they made sure we got the vehicle we wanted, at the price we wanted. More

Was able to fill out credit application before hand which made the process very smooth. Met my monthly payment needs and even detailed the car for me. made the process very smooth. Met my monthly payment needs and even detailed the car for me. More

Great service representative Robert Vaughn out of this world over and went over and beyond to make buying experience GREAT! world over and went over and beyond to make buying experience GREAT! More

I ended up giving this dealership a 5. However, it was going to be a 3. However, Jordan Black and Richard Miller were so awesome that their concerns and care for us were just outstanding However, it was going to be a 3. However, Jordan Black and Richard Miller were so awesome that their concerns and care for us were just outstanding. I would deal with them anyway. I wish I could say the same for Austin & Todd. It seems that they have little to no customer service skills at all. Being an Office Manager and HR Director, I would get them some training. The biggest issue is that they made us feel like we were at a $2 used car lot, and not a million dollar business. Getting back to Jordan Black & Richard Miller. I never felt that way at all. It was like dealing with old friends, and that is how everyone should be made to feel. I can’t say enough about Jordans over all attitude and knowledge of the car we were test driving. How he was able to get us an out the door quote without any games or stress. Richard was willing to listen to our counter to his offer and not give us the run around, which means we were able to come up with a deal that worked for everyone. I will send anyone that ask me about the dealership the Jordan and Richard specifically. Scott in finance all did what was needed to get us in and out without a hassle. I feel that if we would have had to work with Todd and Austin. The sale would have never happened. More

I went in Saturday to look at Jeeps, I went to talk to Paul Boyd he was recommended by a friend. I can not tell you how easy he made it to purchase a new 2024 Jeep. He makes yiu feel like you have known h Paul Boyd he was recommended by a friend. I can not tell you how easy he made it to purchase a new 2024 Jeep. He makes yiu feel like you have known him for years. Everyone we dealt with was very friendly and professional. More

Scott and Sean were amazing! ! I didn’t think I was going to be approved and they made sure I left with a brand new truck!!! ! I didn’t think I was going to be approved and they made sure I left with a brand new truck!!! More