Hendrick Chevrolet Hoover - Service Center

AWESOME Customer Service I really enjoyed working with Jon, who sold me my truck, and Mark, who serviced it! AWESOME Customer Service! Great experience with the both of t I really enjoyed working with Jon, who sold me my truck, and Mark, who serviced it! AWESOME Customer Service! Great experience with the both of them. Friendly environment, More

Wonderful We were heading out of town and they got us in and out just as fast ad they could. We appreciate the process of being done in less than two hours We were heading out of town and they got us in and out just as fast ad they could. We appreciate the process of being done in less than two hours More

Exceptional Gentleman!! Hundreds of miles from home & after several hours broken down on the side of I-65 we met Pete Kniskern when our son-in-law’s vehicle was towed to Hend Hundreds of miles from home & after several hours broken down on the side of I-65 we met Pete Kniskern when our son-in-law’s vehicle was towed to Hendrick Chevrolet. Pete went ABOVE & BEYOND to assist all 11 of us in our dire situation. Even staying past closing Pete found us a hotel & personally drove some of us to the hotel. Pete checked to make sure we got home & provides daily updates on our son-in-law’s vehicle. Pete provided exceptional customer service even though we were not there to purchase a vehicle. Based on our experience with Pete I would highly recommend Pete Kniskern if you are interested in buying a car. More

Amazing guy to deal with! Pete helped our family out after we had some car trouble on our way home to Cincinnati after vacation. Knowing he wasn’t going to make a sale he still Pete helped our family out after we had some car trouble on our way home to Cincinnati after vacation. Knowing he wasn’t going to make a sale he still stood by us making sure our needs were taken care of. No words are enough to express how great of a guy Pete was to us. I highly recommend if you are shopping for a car you go through Pete at Hendrick Chevrolet. Thanks again Pete we owe you! More

Customer Service Pete Kniskern went above and beyond. Customer service is not experienced during a sale but rather when you return. I will only deal with Pete. Pete Kniskern went above and beyond. Customer service is not experienced during a sale but rather when you return. I will only deal with Pete. More

Best salesman ever! Pete Kniskern is amazing! I say this after not buying a car from him....... yet. Pete is a genuinely good guy. We we’re out of town when we had transm Pete Kniskern is amazing! I say this after not buying a car from him....... yet. Pete is a genuinely good guy. We we’re out of town when we had transmission issues. Our vehicle was towed to Hendricks Chevrolet where we met Pete. Despite all of our frustration with our situation Pete lended a listening ear. Not only that, but he was compassionate and sympathetic to our situation. He wasn’t pushy. He wasn’t intrusive. He wasn’t defensive when we cursed our vehicle and chevy for the hard spot it put us in. Instead he super seeded any customer service experience that we could have asked for. He stayed past closing, then personally drove 3 of our passengers and luggage to a hotel so we could set up accommodations for the night . He remained at the hotel until we secured all the rooms we needed. He gave us his personal cell number and told us that if we had any issues to give him a call and he would be happy to assist. The next morning he checked in on us again when he returned to the dealership. Upon return to our home state he even called to make sure we arrived ok and gave me updates on our vehicle that we had to leave at the service shop. He did all of this knowing that he wasn’t going to make a sale. So when I say the best salesman’s ever I can say with confidence that he treated us with a higher expectation then we could have ever conceived at our lowest point, I can’t wait to deal with him again when we are ready to purchase. I promise you will not be disappointed with Pete! More