Hendrick Chevrolet Hoover - Service Center

Lisa was very unprofessional. Trey and everything else were awesome! Lisa was rude, unprofessional and even in polite. She didn’t wear a mask and she almost made a great sale go bad. Trey and the Manager were awesome! Lisa was rude, unprofessional and even in polite. She didn’t wear a mask and she almost made a great sale go bad. Trey and the Manager was very kind, professional and polite. Lisa is bad for business. More

I worked with James Taylor to get my car repaied and he was fantastic! Easy to talk to and very friendly. He helped get me back on the road very quickly! Thanks James and Hendricks! was fantastic! Easy to talk to and very friendly. He helped get me back on the road very quickly! Thanks James and Hendricks! More

Mark Sullivan provided me with professional customer service. I felt he went out of his way to make sure everything was great. I would highly recommend him. service. I felt he went out of his way to make sure everything was great. I would highly recommend him. More

The service department is great. They are always on top of their game!! The advisors are courteous and the techs are talented. The entire department really cares and it shows of their game!! The advisors are courteous and the techs are talented. The entire department really cares and it shows More

Awesome people, great experience! Stewart Pike let me use his personal vehicle to run some errands . They serviced my car and checked the engine light and I was out of there pretty quick. They explained in his personal vehicle to run some errands . They serviced my car and checked the engine light and I was out of there pretty quick. They explained in detail everything I needed to know. More

Great service and very helpful , I would highly recommend going , worked with us the whole way until we finally was able to make a decision going , worked with us the whole way until we finally was able to make a decision More

My new Corvette was experiencing some engine My new Corvette was experiencing some engine irregularities and some minor paint scratches needed to be addressed in the detailing shop. My advisor, My new Corvette was experiencing some engine irregularities and some minor paint scratches needed to be addressed in the detailing shop. My advisor, Mark Sullivan, did a fantastic job of shepherding me and my Corvette through the service process. His technician quickly and accurately diagnosed the problem as a torque converter issue, and after flushing out the system, my Corvette was running like brand new again. In the detailing shop, Gerald did an expert job buffing out the minor flaws of concern, with results close to perfection. Throughout the process, Mark Sullivan kept me apprised of the situation as it progressed and made me feel quite confident in the service capabilities of Hendrick Chevrolet and their service technicians. He sought me out on several occasions to provide updates and, last but not least, he hand carried the final paperwork to me to expedite the process. Overall I was very impressed and highly recommend Service Department at Hendrick Chevrolet Hoover. More

This is my second purchase from Hendrick Chevrolet thanks to Shameka Montgomery . She is the absolute best at helping you through the financing while making you feel comfortable during the process.Tray Mears to Shameka Montgomery . She is the absolute best at helping you through the financing while making you feel comfortable during the process.Tray Mears did a great job showing me the truck and getting the purchase started. I will definitely be doing business with Hendrick in the future! More

Greatest service department I ever dealt with. Awesome service manager JERRY DEEMER. Service advisor Chris Taylor...... Best great wonderful respectful awesome user friendly thank you service manager JERRY DEEMER. Service advisor Chris Taylor...... Best great wonderful respectful awesome user friendly thank you More