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Hendrick Chevrolet Hoover - Service Center

Hoover, AL

4.8
367 Reviews
Call Service Center (205) 545-8072

367 Reviews of Hendrick Chevrolet Hoover - Service Center

Sort by
November 30, 2021

Patton is a great salesman. He shows great, positive attitude and proves he loves his job. I would recommend Patton to anyone looking for a great car. More

by Taylor Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patton Guillen
Report | Print
November 22, 2021

Great customer service and experience with sales person Kaelah T. and finance manager Skylar S. They both were very helpful. More

by Dutchesslv74
Customer Service
Recommend Dealer
Yes
Employees Worked With
Skylar Sumners, Kaelah Tarrant
Report | Print
Nov 25, 2021 -

Hendrick Chevrolet responded

Dutchesslv74, we're happy you found our staff to be so supportive during your experience here at Hendrick Chevrolet. Thanks so much for sharing!

November 12, 2021

Always enjoy my visits here. They have great staff with great attention to detail. Never disappointed. More

by tykent8946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Deemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Hendrick Chevrolet responded

Tykent8946, we're happy to hear you had such a positive experience with our team!

September 15, 2021

Really cant beat the customer service and friendly personality of Christian, I would highly recommend! More

by JC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Kent
Report | Print
Sep 15, 2021 -

Hendrick Chevrolet responded

Jc, thank you for your kind words and this wonderful review!

August 08, 2021

Be careful buying a CERTIFIED vehicle from them. You would expect being certified that the vehicle wouldn't need tires or maintenance to be done. But, i bought a vehicle that the front tires were making More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one ever spoke to me.
Report | Print
Aug 25, 2021 -

Hendrick Chevrolet responded

Wayne, We always want our customer's experiences with us to be the best, and apologize for the service you received upon return to our dealership to inquire about purchasing the tires. We appreciate your feedback and made sure to follow-up with the service team on your experience. Our certified vehicles go through a thorough multipoint inspection where all safety issues are identified and fixed. The tires on this vehicle were well within safety parameters for certification.

July 12, 2021

David Sokol made sure we got the vehicle that we wanted at the right price. We had a great experience! It was definitely worth the drive. More

by Lindseyegoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sokol
Report | Print
Jul 13, 2021 -

Hendrick Chevrolet responded

Lindseyegoodwin, we really appreciate your positive review!

June 25, 2021

Super nice service area and customer waiting area with a never seen before self serve convenience store in stead of the usual vending machines. On top of that the actual service was first class and very pro More

by GABYNELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Barnett, Amanda Nicholls, AJ Given, Christian Kent
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June 09, 2021

Lookin for a GREAT DEAL on any cars , even used or trade in ! This dealership , is amazing ask for Xavier ! Highly recommended. Won’t be sorry More

by dsheppard.1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
Jun 10, 2021 -

Hendrick Chevrolet responded

Hi Dsheppard.1027, we are very happy to have provided you with such a positive experience!

May 26, 2021

This person is not a professional he picks and chooses who he wants to help and out cast people to talk to friends. Not a good customer service advisor if I had to deal with him again I would not at all More

by Chevy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Dodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Hendrick Chevrolet responded

Chevy Guy, At Hendrick we are constantly striving to be better. We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact AJ at 205-545-8072 at your convenience. Thank you!

May 12, 2021

Salesman was very helpful and knowledgeable,answered all of our questions. Sorry we were unable to make the deal.this is all I want to say More

by Larry Ruff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2021 -

Hendrick Chevrolet responded

Larry Ruff, thank you for sharing your positive experience! Haha, that 25 word minimum can be a little much sometimes! Thanks for making it happen for us!

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