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Hendrick Chevrolet Hoover - Service Center

Hoover, AL

4.8
367 Reviews

367 Reviews of Hendrick Chevrolet Hoover - Service Center

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September 17, 2022

Customer service is excellent. I never experience any issue. Tyler doesn’t treat you like a customer. I feel Ike I’m family. More

by kanncolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2022

Alex was a great representative I appreciate his honesty and getting us back to Illinois asap More

by Lewis503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Yokem
August 14, 2022

Staff is always friendly, amenities are plentiful while you wait for service! A+ dealership always More

by jjcusa2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Donoho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Sumners, John Kelly
August 04, 2022

Customer service is awesome! That’s the reason I take all my cars here for service. More

by Horace.brown27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Nate Dosson is the best advisor I've ever had. Professional and honest. Would recommend!!! More

by Pdd6170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

The sales team are great but the service department is absolutely horrible!!! Oil filter left loose after second oil change and lug nuts left loose on wheels not one time but twice. They assured me it wou More

by Joshuanix8
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Dodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jephrey was my salesman and he’s awesome. Great experience with him. Great guy
July 27, 2022

The service department is the best I've experienced in a long time and highly recommend More

by JESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Yokem
July 22, 2022

This dealership always exceeds my expectations, keeps me updated, and repairs my truck in a timely manner! More

by Oscarmoralesjuanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Your service department was extremely busy, but they were very honest and up front about the wait times and got me out as promised in that time frame. I appreciated that tremendously More

by ariannaclbeaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Nice facility. Easy to make appointment on the app. Friendly people to greet you. I’ll be back. More

by pdb745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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