Hendrick Chevrolet Hoover - Service Center
Hoover, AL
367 Reviews of Hendrick Chevrolet Hoover - Service Center
Britney my service advisor was awesome! She was very prompt and contacted me every step of the way She was very prompt and contacted me every step of the way More
Great interaction by Joseph Wehby in the service department. He does a great job here. department. He does a great job here. More
The dealership or company is only as good as its associate or those that represent the product it has to offer. I can’t say for others that I have not met - however Mr Jesus Rojas is one whom you sh associate or those that represent the product it has to offer. I can’t say for others that I have not met - however Mr Jesus Rojas is one whom you should be proud to represent you He was very helpful - professional and brought me to an almost immediate comfort in his handling of my need and I will say - only what I needed. That was impressive and his character will bring me back again. Thank you for hiring him for me. Michael verciglio More
Went in for service on my truck , always happy with the results and pricing from Hendrick results and pricing from Hendrick More
Mark Sullivan is fantastic! Such an amazing employee and so easy to work with. I highly recommend Chevy and Mark. He is always available for questions and helps with anything. Such an amazing employee and so easy to work with. I highly recommend Chevy and Mark. He is always available for questions and helps with anything. More
The technician Brittney that help me was amazing. She is very detailed. She will not let you leave the shop if you aren’t happy with your service. She is very detailed. She will not let you leave the shop if you aren’t happy with your service. More
I have had a terrible experience with the service department. I purchased a new 2020 work truck in 2021 and have had constant issues with brake issues and noise. Every time I bring the truck in for department. I purchased a new 2020 work truck in 2021 and have had constant issues with brake issues and noise. Every time I bring the truck in for service, they put a bandaid on the issue and it is never resolved. By the time I arrive home after leaving the service department the brakes are squealing again. I also had an issue with a tire, brought the truck in and literally had to wait at the dealership 5 HOURS to repair a leaking valve stem on the brand new tire purchased from them 2 days prior. The service department is horrible. More
If you’re in the market to purchase a vehicle I would definitely recommend Ethan Workman. definitely recommend Ethan Workman. More
I had a great experice with my service manager Jack Helvin. Key fob service was quick and freindly. He was efficient and and had me taken care of quickly. This is why I love this dealership. They made Helvin. Key fob service was quick and freindly. He was efficient and and had me taken care of quickly. This is why I love this dealership. They made it hassle free- Great Experience! More
Joe W. In the service department is a fantastic resource he is professional, attentive, reliable, and most importantly trustworthy! In the service department is a fantastic resource he is professional, attentive, reliable, and most importantly trustworthy! More