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Hendrick Chevrolet Hoover - Service Center

Hoover, AL

4.8
367 Reviews

367 Reviews of Hendrick Chevrolet Hoover - Service Center

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September 27, 2023

Britney my service advisor was awesome! She was very prompt and contacted me every step of the way More

by utbjerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Great interaction by Joseph Wehby in the service department. He does a great job here. More

by Wesley39211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Wehby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

The dealership or company is only as good as its associate or those that represent the product it has to offer. I can’t say for others that I have not met - however Mr Jesus Rojas is one whom you sh More

by Michael verciglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Went in for service on my truck , always happy with the results and pricing from Hendrick More

by BrokenTruckGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Mark Sullivan is fantastic! Such an amazing employee and so easy to work with. I highly recommend Chevy and Mark. He is always available for questions and helps with anything. More

by Csasser21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

The technician Brittney that help me was amazing. She is very detailed. She will not let you leave the shop if you aren’t happy with your service. More

by Harris-Lyonsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney King
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

I have had a terrible experience with the service department. I purchased a new 2020 work truck in 2021 and have had constant issues with brake issues and noise. Every time I bring the truck in for More

by adam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stewart Pike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Britney King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kent
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

If you’re in the market to purchase a vehicle I would definitely recommend Ethan Workman. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

I had a great experice with my service manager Jack Helvin. Key fob service was quick and freindly. He was efficient and and had me taken care of quickly. This is why I love this dealership. They made More

by Shelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Helvin
Aug 30, 2023 -

Shelia responded

Aug 30, 2023 Shelia I had a great experice with my service manager Jack Helvin. Key fob service was quick and freindly. He was efficient and and had me taken care of quickly. This is why I love this dealership. They made it hassle free- Great Experience!

August 29, 2023

Joe W. In the service department is a fantastic resource he is professional, attentive, reliable, and most importantly trustworthy! More

by Anonymous reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wehby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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