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Hendrick Chevrolet
Vestavia Hills, AL
4,151 Reviews
Hendrick Chevrolet of Hoover features 300 new and 100 pre-owned vehicles on site with access to more than 6,000 pre-owned vehicles at HendrickCars.com. The 60,000-square-foot dealership, which recently underwent renovations, sits on a 7.5-acre property; hosting 38 service bays and offering numerous customer amenities including free Wi-Fi and shuttle service to area attractions and locales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,151 reviews
March 02, 2017
Worst purchasing experience EVER I went in to purchase a vehicle and went through the entire process, INCLUDING SIGNING PAPERWORK, to be told the bank didn't approve the deal. Daniell I went in to purchase a vehicle and went through the entire process, INCLUDING SIGNING PAPERWORK, to be told the bank didn't approve the deal. Danielle, the person that explains your paperwork, has a VERY NASTY ATTITUDE; Adam, who claimed to be the sales manager--HUGE LIAR; salesman was blindsided along with the customer!!! Then, they act like they can't give your money back the same day you gave it to them!!!! They supposedly "lock it in a safe" before the deal is done!! xxxxxxxx!!! GO SOMEWHERE ELSE!!! More
by Kasandra1
Employees Worked With
Danielle Lucky
March 01, 2017
PURCHASING EXPERIENCE I RESPONDED TO A FINANCE AD WAS CONTACTED WITHIN 15 MIN. TOLD JOSH I WANTED A LATE MODEL CORVETTE FILLED OUT CREDIT APP NO RESPONSE FOR 2 DAYS I ALMO I RESPONDED TO A FINANCE AD WAS CONTACTED WITHIN 15 MIN. TOLD JOSH I WANTED A LATE MODEL CORVETTE FILLED OUT CREDIT APP NO RESPONSE FOR 2 DAYS I ALMOST BOUGHT ANOTHER CAR IN MONTG. DECIDED TO CALL BACK JOSH PICKED UP TOLD HIM WHAT CAR HE GOT EVERYTHING DONE AND WAS VERY PLEASED WITH HIM I UNDERSTAND ORIGINAL CONTACT NOT THERE ANY MORE . DANIELLE LUCKY HANDLED FINANCE WELL OVERALL VERY PLEASED WITH THEIR WORK RECOMENDED ANOTHER CUST TO THEM HE BOUGHT 2013 HONDA RIDGELINE TRUCK KEEP UP GOOD WORK THANKS MICHAEL MOORE More
by CORVETTEMAN
Employees Worked With
Danielle Lucky, Joseph Edwards
February 28, 2017
personalized sales experience Scott went out of his way for me and did everything he could to get me the car that I wanted. He was extremely professional and friendly. I loved ever Scott went out of his way for me and did everything he could to get me the car that I wanted. He was extremely professional and friendly. I loved every minute of the experience and I would highly recommend anyone going to see him about a new or used car. Hands down the best experience I have had! More
by Wareagle91
Employees Worked With
Scott Thomas
February 28, 2017
Xavier Reid Xavier did an amazing job. I really appreciated the experience at this dealership!! He was awesome! He made me feel like my business was appreciated c Xavier did an amazing job. I really appreciated the experience at this dealership!! He was awesome! He made me feel like my business was appreciated can't find that at any other dealership More
by Dominique129
Employees Worked With
February 27, 2017
2012 Yukon I had a great experience working with Keith and the staff at Hendrick Chevrolet! They were very kind and knowledgeable. I will definitely buy from the I had a great experience working with Keith and the staff at Hendrick Chevrolet! They were very kind and knowledgeable. I will definitely buy from them next time I am in the market for a vehicle. More
by Melissa6
Employees Worked With
Keith Bowman
February 24, 2017
Worst Dealership in Alabama This dealership is terrible. The finance department was very rude because they had to work late because our paperwork was pushed to the side by their This dealership is terrible. The finance department was very rude because they had to work late because our paperwork was pushed to the side by their employees. They sold me a truck that was sold 3 days earlier because they didn't do their job. They cashed my check and I still do not have my money back. They sent my truck to Atlanta a week after they knew we were not buying a truck from them. I still don't have my truck back either!!! I was told by Adam Crane multiple times that the truck and check would be delivered to my house since it wasn't there when I came to get it. Then today he said I would have to come get it unless I wanted one of them to drive my personal vehicle. If you want to deal with honest respectable people this is not the place for you. I called the general manager and left a message and he never returned my call. Save your time and money and go somewhere else!!! More
by Pearson05
February 23, 2017
Great Experience Had a great experience and best salesman (Andrew Johnson) when buying my new Tahoe, Andrew went above and beyond to make the car buying process great! Had a great experience and best salesman (Andrew Johnson) when buying my new Tahoe, Andrew went above and beyond to make the car buying process great!! More
by Lfmetz
Employees Worked With
Andrew Johnson
February 23, 2017
Great Experience Had a great experience with andrew co signing for a camaro , was very helpful and one of the best car buying experiences i've ever had. Had a great experience with andrew co signing for a camaro , was very helpful and one of the best car buying experiences i've ever had. More
by sfrs
Employees Worked With
Andrew Johnson
February 22, 2017
One Word - Devin. My experience at Hendricks Chevrolet was excellent! Not only did they get me approved for a Lexus SUV, but also everyone was nice to me. Everyone. My My experience at Hendricks Chevrolet was excellent! Not only did they get me approved for a Lexus SUV, but also everyone was nice to me. Everyone. My personal salesmen was Devin. He was referred to me by a friend. He worked tirelessly to provide me with exceptional options and to get my deal done. Two thumbs up, Devin! Go see him. More
by SheriJohnson
Employees Worked With
Devin Alexander
February 21, 2017
Meeting Devin When I came to purchase my car I never really thought it would happen. Devin saw different. He did everything in his power to put me in my car and he When I came to purchase my car I never really thought it would happen. Devin saw different. He did everything in his power to put me in my car and he succeeded. He was awesome. Through tears and sweat I drove my Chevy crude home that day. More
by jjackson
Employees Worked With
Devin Alexander
