
Hendrick Chevrolet
Vestavia Hills, AL
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Frustrated Bought a 70 thousand dollar car and now they won’t call me back about extras I was promised!!!! Never deal with them again. Two weeks is more than eno Bought a 70 thousand dollar car and now they won’t call me back about extras I was promised!!!! Never deal with them again. Two weeks is more than enough time to set up window tinting. More
Awful: Horrible: Repugnant: The worst experience at a dealer Called about a specific car because I live 4hrs away. Had a trade which I gave them the info and they gave me a number. They assured me the car would Called about a specific car because I live 4hrs away. Had a trade which I gave them the info and they gave me a number. They assured me the car would be held for me and I would have put money down to get the car. Andrew said come I’ll save it for you. Driven 3 hrs and they text me while I was almost their that the car sold. They also told me to keep coming and I would get an incredible deal. None of that happened. Drove 4hrs to get their, stayed 6hrs at the dealership, drove 4hrs to get home. There BDC concept is just them their, lie to them, whatever we got to do to sell a car. Awful and horrendous and Andrew had the audacity to say that he never said he would hold the car. Come on bro, listen to your recorded phone call. Or I can send you the text where you said it. After deal got done because I bought from Douglas and he was awesome. Since I live out of state I have yet to get my tag application and it’s been 2 weeks. Stay away stay away stay away. Had a good salesman DOUGLAS STEPHENS which they should promote and take that lying two face BDC Andrew Johnson and put him back on the floor. I have never been more unhappy about a purchase. However, Douglas is the pro and should be up at the desk. Hopefully they didn’t split that deal with the house mouse girl who just text me. Douglas deserves better. Get some sense and wake up. The 1 star Facebook reviews are a reality here. I could say more, but I wanted to wash my hands of this place. More
Great sales team led by Douglas Great service and good car selection, hreat salesman, nice facility and good employees, good popcorn and free bottle water. Good maintenance team .goo Great service and good car selection, hreat salesman, nice facility and good employees, good popcorn and free bottle water. Good maintenance team .good location on hwy 31 More
I got my dream car with great people ! It is a great local because the employees right there help you as much as they can to get the best option for you !! Very nice people It is a great local because the employees right there help you as much as they can to get the best option for you !! Very nice people More
My Hendricks Experience Good place to buy a car, they will make magic happen. Everyone involved had a great attitude and made the buying experience good for me. Good place to buy a car, they will make magic happen. Everyone involved had a great attitude and made the buying experience good for me. More
Our experience It started out a little bit Rocky, but at the end it was pretty good, we were offered a buy out for our truck that wasn't acceptable to us but, it cam It started out a little bit Rocky, but at the end it was pretty good, we were offered a buy out for our truck that wasn't acceptable to us but, it came out pretty good. More
Went to upgrade Went in to upgrade and was able to agree to some terms. The process was a bit longer than I had expected, but ended up working out. Went in to upgrade and was able to agree to some terms. The process was a bit longer than I had expected, but ended up working out. More
Slow paperwork Took 3 1/2 hours to complete transaction with terms agreed on prior to arrival. Otherwise employees friendly. Also info completed in online inquiry an Took 3 1/2 hours to complete transaction with terms agreed on prior to arrival. Otherwise employees friendly. Also info completed in online inquiry and again with chat was not available to online sales manager when he made contact. System not very efficient. No one mentioned any miles on car until well into signing papers. Think the 1836 miles should have been disclosed when negotiating price. Would check their inventory if trading in future. More
Oil change, tire rotation, factory recall, and engine light Patrick Johnson was a pleasure to deal with. He was friendly, honest, and helpful. He was a good communicator and someone that we look forward to wo Patrick Johnson was a pleasure to deal with. He was friendly, honest, and helpful. He was a good communicator and someone that we look forward to working with in the future. More
Great! Perfect! Salesman was wonderful! Very nice! Andrew Johnson is a great guy, never met a salesman as honest as him! Will definitely recommend my family! Perfect! Salesman was wonderful! Very nice! Andrew Johnson is a great guy, never met a salesman as honest as him! Will definitely recommend my family! More