
Hendrick Chevrolet
Vestavia Hills, AL
Filter Reviews by Keyword
By Type
Showing 4,302 reviews
Worst car buying experience Initial salesperson (Annabella) was pleasant. After that it was all downhill. Way over the top aggressive techniques, including staging a manager pr Initial salesperson (Annabella) was pleasant. After that it was all downhill. Way over the top aggressive techniques, including staging a manager pretending to be angry because they didn't close the sale, a ridiculous 1st offer (add-ons to the sales price that negated any trade in value), after keeping me there 2 hours meeting with different sales mgrs they eventually came off the price $5000 when I had finally had enough and was leaving, then it took another 2 1/2 hours to do the paperwork, a total of 4 1/2 hours there. They asked for contact information which they later used as sales leads. Not the experience I expected after hearing the advertisements on Rick & Bubba. More
Awesome experience!!! All the salesman were very nice very determined to make a sale really wanted to put my daughter in a safe & reliable car ! She absolutely loves her ki All the salesman were very nice very determined to make a sale really wanted to put my daughter in a safe & reliable car ! She absolutely loves her kia soul !! More
Good experience I was pleased by how hard Devin Alexson worked to make me feel comfortable and at ease. A super salesman and human being! Thanks for the Camaro! I was pleased by how hard Devin Alexson worked to make me feel comfortable and at ease. A super salesman and human being! Thanks for the Camaro! More
Horrible Based on a vehicle with over 1000 miles which considered a Demo priced to high, fraudulent paperwork signed, I didn't receive everything that came wit Based on a vehicle with over 1000 miles which considered a Demo priced to high, fraudulent paperwork signed, I didn't receive everything that came with the car. More
Great Experience!!! From Benjamin to Richard to Brandon my experience was great and top of the line. I loved every effort they put forward Thank you guys From Benjamin to Richard to Brandon my experience was great and top of the line. I loved every effort they put forward Thank you guys More
Cruze purchase It was a smooth experience. Sales department was hospitable. Management was stubborn but amicable at the end. I would recommend this dealership to fam It was a smooth experience. Sales department was hospitable. Management was stubborn but amicable at the end. I would recommend this dealership to family and friends. More
Horrible No straight forward responses to questions, internet price and price given at dealership did not match. Seen 6 different "finance/sales manager but di No straight forward responses to questions, internet price and price given at dealership did not match. Seen 6 different "finance/sales manager but did not need one at all as I had financing with my own bank. 3 different visits, 5 phone calls and 2 emails to get proper documents and I live an hour away. More
Great Customer Service Everyone went above and beyond to make sure they met my expectations and they were able to help me get exactly what I wanted and made sure I understoo Everyone went above and beyond to make sure they met my expectations and they were able to help me get exactly what I wanted and made sure I understood everything thing about my vehicle . Thanks so much!!! More
Good experience but typical negotiations Good car selection, great sales rep - Alex; however, when time came to negotiate it was a series of managers and we had to retell our interests and sp Good car selection, great sales rep - Alex; however, when time came to negotiate it was a series of managers and we had to retell our interests and specs for purchase. Two managers were fine to deal with but third was rude and didn’t seem to appreciate our potential business. Didn’t get his name but he was new and a finance MGr. More
Great on trade-in. Top dollar for my trade-in. Great deal. Good experience overall. Terry was a very nice young man. He worked hard on everything from paperwork to detai Top dollar for my trade-in. Great deal. Good experience overall. Terry was a very nice young man. He worked hard on everything from paperwork to detailing. More