
Hendrick Chevrolet
Vestavia Hills, AL
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Great Buying Experience I drove two hours to get to Hendrick's Chevrolet, and it was well worth it. The staff was very friendly, knowledgeable, and helpful with my purchasing I drove two hours to get to Hendrick's Chevrolet, and it was well worth it. The staff was very friendly, knowledgeable, and helpful with my purchasing experience. Scott and Kiara were awesome. Kiara got me pre-approved before I made the drive. Scott told me everything that I would need to bring before my arrival. Kate made the closing paperwork of my purchase quick and easy. I would reccommend this dealership to anyone on the market for a new or pre-owned vehicle. Enjoying my 2018 Camry More
In and out all except waiting on detail I drove to Hendrick from about 2 hours away Scott Thomas was great got me in and out. Only problem was the wait while in detail shop. Would recommend I drove to Hendrick from about 2 hours away Scott Thomas was great got me in and out. Only problem was the wait while in detail shop. Would recommend this dealer to others. More
Very Productive Purchasing a new car was a pleasure all the way around with the Hendrick Family. Super up to date with technology and knowledge of inventory . Purchasing a new car was a pleasure all the way around with the Hendrick Family. Super up to date with technology and knowledge of inventory . More
Misled! If I could give a zero rating. I would. I bought a car from Hendricks last week. I was looking for a high end used vehicle with low mileage. The sales If I could give a zero rating. I would. I bought a car from Hendricks last week. I was looking for a high end used vehicle with low mileage. The salesman found a cute Mercedes. I was thrilled. I signed all papers, including warranty paperwork and awaited delivery of my new car. Hours before the delivery, the salesman started texting me other cars I should look at. Perplexed, I went in. I assumed there was an issue with the Mercedes. There were several. First it was sent back to the Mercedes plant and wasn’t available and secondly, the finance person informed me that the bank didn’t approve the warranty. Keep in mind, All papers had been signed, including a warranty. I had even hooten jnsurance on this vehicle I’ll never have. The dealer showed me three more cars. He proceeded to tell me that they were all available and either would be a good fit for me. Unbeknownst to me he only gave me the option of one. As I picked one of the others, suddenly all of the parts on it didn’t work. I settled on one of the cars. I expected an evening delivery the next day. My new vehicle was delivered at 10:45 pm the next night. I could not completely examine the vehicle. The next day I realized that the SD card that operated the navigation system was not present. After contacting the salesman, I got no result. I finally ordered one at my expense offline. I am waiting to see if my navigation system works at all. I am completely dissatisfied with the service at this dealership. Don’t be fooled by the beautiful environment, it’s a hoax. I was completely misled! More
Great people and Great Environment!Loved the sales person I was paired with. Mr Dawson made sure I got exactly what I asked for. I will be returning! people and Great Environment!Loved the sales person I was paired with. Mr Dawson made sure I got exactly what I asked for. I will be returning! More
Excellent Service. I came in with the intention to purchase a new Camaro, so I expected the salesman to be fully on board. I had Scott Tatum as my rep and he was excelle I came in with the intention to purchase a new Camaro, so I expected the salesman to be fully on board. I had Scott Tatum as my rep and he was excellent! Willing to negotiate price when asked! More
Very satisfied They were very helpful and nice The price was right, they looked out for me and considered my budget I will be back with my husband. They were very helpful and nice The price was right, they looked out for me and considered my budget I will be back with my husband. More
Simply amazing I am big on great customer service and I get this each time I have dealt with Hendricks. This is my second purchase and my salesman Devin has been phe I am big on great customer service and I get this each time I have dealt with Hendricks. This is my second purchase and my salesman Devin has been phenomenal each time. He is very friendly, conversational and relatable. I was actually about to purchase a vehicle from somewhere else but I felt like I would be cheating on Devin. He has kept communication with me by calling and seeing if I needed another vehicle. I think I even got a Birthday card from him one year! This is what made me come back! Even though Devin is in a different position he still came out and helped me with my sale. He is a great asset to your company and deserves all the Kudos that he can get. I am a loyal customer because of him! More
Great experience, salespeople that listen to needs We went to the dealership with a specific budget and a certain need, the sales team understoood this and worked with us to get the vehicle we wanted. We went to the dealership with a specific budget and a certain need, the sales team understoood this and worked with us to get the vehicle we wanted. Very satisfied we the very professional and helpful service we received. More
Laid back Very friendly sales lady Ashley Garret. We told her what kind of vehicle we where looking for and she found it and worked with us on our trade in. She Very friendly sales lady Ashley Garret. We told her what kind of vehicle we where looking for and she found it and worked with us on our trade in. She didnt try to pressure us into buying laid out our options and left the decision up to us. More