
Hendrick Chevrolet
Vestavia Hills, AL
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Excellent Everything was EXCELLENT!!!!!!!!!!! Was start to finish very professional and knowledgeable I would definitely recommend them to everyone I will be pu Everything was EXCELLENT!!!!!!!!!!! Was start to finish very professional and knowledgeable I would definitely recommend them to everyone I will be purchasing from them again in the future More
Great Service I called the dealership and spoke with Skylar who was great especially after explaining I had just had an awful experience with a different Chevrolet I called the dealership and spoke with Skylar who was great especially after explaining I had just had an awful experience with a different Chevrolet dealership in town. He then set me up with Blake to assist me when I arrived at the dealership and Blake was great! He let me go at my pace with no pressure and basically was like you tell me what you want. Then when I went to Shameka to do the finance paperwork, she was really great! The dealership was closed at this point and she did not rush and took her time and was super friendly. All 3 of the people I dealt with had amazing customer service skills and really made a great impression! More
Great Experience My experience with this dealership and salesman (Scott Tatum) has been excellent thus far. The whole process was the smoothest I have encountered with My experience with this dealership and salesman (Scott Tatum) has been excellent thus far. The whole process was the smoothest I have encountered with any dealership in the past. More
It was great. It was a great experience. I was impressed about how concerned Alex was about our well being. He wasn't pushy. That was great. I'm not associated It was a great experience. I was impressed about how concerned Alex was about our well being. He wasn't pushy. That was great. I'm not associated with any dealership. More
Horrible Do not go here Very pushy, didn’t take the time to see what met our requirement, seems as if all they were concerned about is money, they only showed us ONE option f Very pushy, didn’t take the time to see what met our requirement, seems as if all they were concerned about is money, they only showed us ONE option for a car and we were not pleased with it at all, but were not willing to show any other vehicles. On top of it all, we tried to return the car because we found out that we were not approved initially, so now we are stuck with a car payment which is $605 a month, and a car that we don’t like. More
Dodge charger rt Overall very good dealership not fast but they have a pretty good selection to choose from on there used cars and new cars I would give them a 7 outta Overall very good dealership not fast but they have a pretty good selection to choose from on there used cars and new cars I would give them a 7 outta 10 More
CROOKS! On 2/12/19, I purchased a new Crate Engine (Part #19329865) from Hendrick Chevrolet Hoover, Al for my 2007 GMC Yukon Denali (Invoice #460415P, Total $ On 2/12/19, I purchased a new Crate Engine (Part #19329865) from Hendrick Chevrolet Hoover, Al for my 2007 GMC Yukon Denali (Invoice #460415P, Total $4201.13) I had the Engine installed beginning on 2/16/19 and completed on 2/24/19. I test drove the vehicle on 2/27/19 and within 2 miles, the Engine started knocking. On 2/28/19, I towed the Yukon to Hendrick Chevrolet in Hoover, Al. From 2/28/19 to 3/15/19, I was repeatedly lied to and misled by Jerry Deemer the Service Manager and Nate Dodson the Service Writer. On 3/15/19, I received an email that they would not be replacing the Engine under the Warranty. I returned to Hendrick Chevrolet the same day and picked up my Yukon and a disassembled Engine to tow it home. The Engine that I was given on 3/15/19 was not the new Engine that I purchased on 2/12/19. know this because I had marked the Heads of the Engine prior to dropping it off on 2/28/19. More
Great Experience! We stopped by to look at a vehicle they had listed. Trey was our sales guy and he was great to deal with. Never pushed or pressured us to make a sal We stopped by to look at a vehicle they had listed. Trey was our sales guy and he was great to deal with. Never pushed or pressured us to make a sale. He was easy-going and just wanted us to make the right decision for us. We decided on the vehicle and went inside to “look at numbers”. Kate, the Finance Officer, came over and introduced herself and we negotiated with her directly. There was no “Well, let me see what my manager will let me do” and leave you sitting for 20-30 minutes at a time. She knew the numbers and I told her where I wanted to be and they made it happen. We were in and out in about 2 and a half hours. It was great. Because they made this experience so easy and streamlined, I will highly recommend anyone going there to see their huge inventory of vehicles. More
Review of Anthony and Hendricks Chevrolet Great associate nice and helpful, Anthony was very reasonable and was very helpful to make sure I left with the car I wanted and made this a good car Great associate nice and helpful, Anthony was very reasonable and was very helpful to make sure I left with the car I wanted and made this a good car buyin experience for me More
Excellent Customer Service I began my experience with Hendricks with Kevin, he was really great at making initial contact with me, very quick to respond, not pushy and very he I began my experience with Hendricks with Kevin, he was really great at making initial contact with me, very quick to respond, not pushy and very helpful. I explained my situation to him and that I didnt want to waist his time but he did still feel as though I could be helped and he made me feel very comfortable about coming in with less than average credit. Once I arrived a week later he was busy assisting another customer so I then was referred to Peter. I really didnt feel comfortable explaining my situation again especially now on site but as well to another person but Peter was fantastic and made me feel immediately comfortable and made me feel as though not everyone's credit is perfect but he as well felt confident he could assist me. Peter was great to listen to my needs and found the perfect car for me with ease. The process was seamless. Kate in the end was amazing as well. All of the team I encountered was nothing less than professional, knew their jobs and at the same time was very down to earth making the whole process feel comfortable. I am so very happy and relieved in my new car. Thank you all for your assistance and I will always refer Hendricks in the future to anyone i encounter and I will be back! More