
Hendrick Chevrolet
Vestavia Hills, AL
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One of the best experiences ever while car shopping. Really enjoyed the customer service experience. Would recommend to anyone looking for a reliable vehicle. The service is brief and enjoyable. Felt rel Really enjoyed the customer service experience. Would recommend to anyone looking for a reliable vehicle. The service is brief and enjoyable. Felt relieved after I was able to purchase from this dealership. More
patience is key Great environment! Multiple employees took their time to introduce themselves and offer assistant. Trey devoted 3+ hours to helping me find the perfec Great environment! Multiple employees took their time to introduce themselves and offer assistant. Trey devoted 3+ hours to helping me find the perfect vehicle within my budget. Not only did he go above & beyond for me, but also gave me an offer I could not turn down. This is the first and only experience I have had with a dealership that was perfect. Most dealership employees will push and push to the point where it seems they are more interested in the sale, than your satisfaction. At the end of the night, I was more than satisfied with my purchase. Thank you! More
Adequate. Not overly great. Richie (finance) was a bit rude Needs improvement. Sales team did not have all of the correct information about the car I wanted and it was tough to understand what he was saying. Needs improvement. Sales team did not have all of the correct information about the car I wanted and it was tough to understand what he was saying. More
Best car buying experience EVER! Devin was very professional, attentive, and upfront with me. I didn’t feel like I was being taken advantage of or being pressured to buy. He answered Devin was very professional, attentive, and upfront with me. I didn’t feel like I was being taken advantage of or being pressured to buy. He answered all my questions, and I had many, and made sure I got exactly what I need and wanted for my family. I came in just for a look and left with a wonderful car and experience. I cannot day enough positive things about Devin. He made me feel like family. Shamika was very patient and knowledgeable while completing my paperwork. She answered all my questions and didn’t talk over my head. She thoroughly made sure I understood everything and was comfortable with the terms of the deal. More
Went above and beyond to make things right. The vehicle we originally purchased was slightly damaged. No one noticed. We went to bring it back and they did their magic to find us not only a comp The vehicle we originally purchased was slightly damaged. No one noticed. We went to bring it back and they did their magic to find us not only a comparable vehicle, but one even better and shipped it to us, and let us test drive a vehicle in the meantime. More
Great This was a no pressure environment where they are here to help you. Was asked if we needed help multiple time by different people. Worked to find ex This was a no pressure environment where they are here to help you. Was asked if we needed help multiple time by different people. Worked to find exactly what we were looking for. More
Great The sales adviser (Xavier) was very professional and knowledgeable. He fought to get top dollar for our trade in so we would be more comfortable with The sales adviser (Xavier) was very professional and knowledgeable. He fought to get top dollar for our trade in so we would be more comfortable with the bottom line of our new vehicle. More
Awesome experience Zay was a great salesman. Honest, and professional. I was very impressed that he listened to what we wanted and needed. Great experience, I will retur Zay was a great salesman. Honest, and professional. I was very impressed that he listened to what we wanted and needed. Great experience, I will return More
Really wished I hadn't bought this truck My salesperson Ashley was great but other than that not a good experience. I went to look at a tundra that wasn't ready it was dirty and battery went My salesperson Ashley was great but other than that not a good experience. I went to look at a tundra that wasn't ready it was dirty and battery went dead on test drive. It wouldn't even jump off so while waiting I looked at other trucks and settled on a Tacoma that had to be fueled up on test drive but I settled for it because I was tired of the experience and ready to go home More
Quick and efficient,answered all my questions expertly My salesperson Ashley and finance person Shameka both were professional and made my time at the dealership pleasurable. Would come here again and My salesperson Ashley and finance person Shameka both were professional and made my time at the dealership pleasurable. Would come here again and will recommend to freinds. More