
Hendrick Chevrolet
Vestavia Hills, AL
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Amazing friendly dealership. I highly recommend this place for all your car needs. Sales people a very nice they will work with you for you to take you car ho friendly dealership. I highly recommend this place for all your car needs. Sales people a very nice they will work with you for you to take you car home. More
The old bait and switch routine A few weeks ago, I decided that I was going to trade my 2016 Equinox in for a newer one with more options. I searched online and found one online at A few weeks ago, I decided that I was going to trade my 2016 Equinox in for a newer one with more options. I searched online and found one online at Hendricks. After I arrived I was greeted by Leighton, who was extra nice. I explained that I had negative equity in my vehicle but wanted to see how they could help. Ironically, after searching for the vehicle so I could test drive it, it was being "serviced" due to a scratch on it. But he said he could get me in a brand new one. I was not interested in the color nor trim level of the Equinox he pulled around for me to test drive, and didn't want to drive it without us talking numbers. Two different finance managers came to talk with me while I was there, neither being friendly or concerned with gaining my business. The last one, without explaining anything, just simply came back and said "we really can't help you that much". I would have truly appreciated them showing me some options on paper to allow me to decide what route I wanted to take but they didn't do that. I have the income and would have went a little over my modest budget for the vehicle I wanted had they simply showed some interest in trying to work with me. Wasted a few hours here for nothing. I will stick with Edwards Chevrolet where they know how to treat customers (I've purchased from here before and have my service done here as well) and where they communicate with you and try to earn your business. Customer service goes a long way and I won't forget how I was treated at Hendricks. More
Excellent Customer Service I absolutely love my experience. I can in with one offer and got a totally better one. I would most definitely recommend this dealership. Trey M. was I absolutely love my experience. I can in with one offer and got a totally better one. I would most definitely recommend this dealership. Trey M. was an amazing sales representative who listened to my wants and needs and got me into a really nice vehicle. I do plan on coming back to them for future purchases. More
Great experience They were very friendly and helpful during my visit. This was my first time purchasing a new car and Kevin was helpful along the way. He reminded me o They were very friendly and helpful during my visit. This was my first time purchasing a new car and Kevin was helpful along the way. He reminded me of family and they explained everything to me and worked with me making the experience enjoyable. More
I’ll be back great experience top to bottom our salesman was top notch , i have already recommended Hendricks and Scott Thimas to several future buyers i will purc great experience top to bottom our salesman was top notch , i have already recommended Hendricks and Scott Thimas to several future buyers i will purchase my next car Scott for sure More
Great place to buy a new vehicle Great service great salesman but the time it takes to purchase a vehicle is way to long. It still takes almost half to all day to purchase. Great service great salesman but the time it takes to purchase a vehicle is way to long. It still takes almost half to all day to purchase. More
Perfect sales experience The sales experience was exceptional and excellent. Trey Meares went above and beyond. He was informative, polite, patient and most importantly honest The sales experience was exceptional and excellent. Trey Meares went above and beyond. He was informative, polite, patient and most importantly honest and a “straight-shooter” throughout the process. Thank you! Got a customer for life. More
Great service Very helpful throughout the entire process so glad we choice Hendricks Hoover. Every question was answered, every detail was explained. Follow up was Very helpful throughout the entire process so glad we choice Hendricks Hoover. Every question was answered, every detail was explained. Follow up was excited very thankful with our experience. More
Great experience Pete Kniskern was very personable and made both me and my husband very comfortable. Made the whole process enjoyable from start to finish! Had a blast Pete Kniskern was very personable and made both me and my husband very comfortable. Made the whole process enjoyable from start to finish! Had a blast. More
Easy to work with you Working with them for delivery.I had to come back and forth didn't drive my car safely when. Devin brought me my car he was on two wheels. Working with them for delivery.I had to come back and forth didn't drive my car safely when. Devin brought me my car he was on two wheels. More