
Hendrick Chevrolet
Vestavia Hills, AL
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Quick and easy Trey meares was a great guy to work with made things fast an easy... will recommend to some of my friends to come make a new purchase Trey meares was a great guy to work with made things fast an easy... will recommend to some of my friends to come make a new purchase More
Great service and an honest car dealership I have been getting my car serviced there for some time now. The staff in the service department are awesome. Especially Nate and Kaila. Recently I I have been getting my car serviced there for some time now. The staff in the service department are awesome. Especially Nate and Kaila. Recently I had some car trouble and got it fixed there. After a good amount of money spent the time came to decide whether or not to trade my car. I decided to trade. A gentleman named Trey Meares introduced himself and we began our conversation. I told him what I might want and he was more than helpful. He showed me a truck and we test drove it. During the drive I found Mr Meares to be genuine and really an honest person. After the drive I decided to think about my options. Mr Meares offered to bring others in if I wanted but I said no sir. I’ll let you know what I decide. Not long after I left I received a text thanking me for giving him the opportunity to speak with me today. Impressive. He also called me the next day to see if I had decided anything or had more questions that he might be able to help me with. Again I found mr Meares to be genuine and not pushy. Simply genuine. He also stated that should I decide to look elsewhere that he would like the opportunity to gain my business. I told him I would give him a shot if it came to that but I had to go out of town. While out of town I thought about Mr Meares. How genuine he had been how honest and really caring he had appeared to be and so I decided to go back to Hendrick not just because I got my service there but because of the integrity and genuine care Mr. Meares had displayed. Mr Meares was with another client but said hello and greeted us anyway. And said he would be right with us. After inquiring about several vehicles we decided on a GMC CANYON. Mr Meares made the entire deal one of the best experiences I’ve ever had buying a vehicle. TRULY AN ASSET TO YOUR ENTIRE COMPANY!!! JOB WELL DONE MR MEARES!! I would also like to give a compliment to the young lady in financing. Miss Kate DeCosta. She was very friendly and very professional in our meeting. Really making our time a real pleasure. Great Job Kate. I apologize for the long letter but in today’s hurry up and cut corners kind of world these people need to be recognized for their outstanding professional manner. Again I thank you for being such great people. Warmest Regards David R Watson 100% satisfied customer! More
Bobby It was a pleasure working with mr McKenzie. He gave you space to look around instead of trying to sell you every car you looked. He let you drive the It was a pleasure working with mr McKenzie. He gave you space to look around instead of trying to sell you every car you looked. He let you drive the conversation. After car chosen working with Ms Montgomery was also great who did all she could to get your payments in your price range. All in all it was a great experience. More
Hood experience Great working with the team. I was particularly pleased with the salespersons I worked with. Both were open and candid with me and Cody wanted to mak Great working with the team. I was particularly pleased with the salespersons I worked with. Both were open and candid with me and Cody wanted to make sure I understood all the components of the vehicle. This helped me make up my mind about purchase. More
Great sales staff Pete, my salesman was awesome to work with. However the guy at the desk who was in charge of making me a deal was very rude. I think his name was Ga Pete, my salesman was awesome to work with. However the guy at the desk who was in charge of making me a deal was very rude. I think his name was Garrett. In fact I left and came back the next day and requested not to deal with Garrett. If it had not been for Pete I would not have purchased my vehicle from this dealership. More
Danny Mayo He was awesome. Very knowledgeable, patient, thorough. Best salesman I've ever met. He is an asset to your company!! Appreciate the fact that he knew He was awesome. Very knowledgeable, patient, thorough. Best salesman I've ever met. He is an asset to your company!! Appreciate the fact that he knew everything about the car that I never even considered. More
Exceptional Gentleman!! Hundreds of miles from home & after several hours broken down on the side of I-65 we met Pete Kniskern when our son-in-law’s vehicle was towed to Hend Hundreds of miles from home & after several hours broken down on the side of I-65 we met Pete Kniskern when our son-in-law’s vehicle was towed to Hendrick Chevrolet. Pete went ABOVE & BEYOND to assist all 11 of us in our dire situation. Even staying past closing Pete found us a hotel & personally drove some of us to the hotel. Pete checked to make sure we got home & provides daily updates on our son-in-law’s vehicle. Pete provided exceptional customer service even though we were not there to purchase a vehicle. Based on our experience with Pete I would highly recommend Pete Kniskern if you are interested in buying a car. More
Amazing guy to deal with! Pete helped our family out after we had some car trouble on our way home to Cincinnati after vacation. Knowing he wasn’t going to make a sale he still Pete helped our family out after we had some car trouble on our way home to Cincinnati after vacation. Knowing he wasn’t going to make a sale he still stood by us making sure our needs were taken care of. No words are enough to express how great of a guy Pete was to us. I highly recommend if you are shopping for a car you go through Pete at Hendrick Chevrolet. Thanks again Pete we owe you! More
Best salesman ever! Pete Kniskern is amazing! I say this after not buying a car from him....... yet. Pete is a genuinely good guy. We we’re out of town when we had transm Pete Kniskern is amazing! I say this after not buying a car from him....... yet. Pete is a genuinely good guy. We we’re out of town when we had transmission issues. Our vehicle was towed to Hendricks Chevrolet where we met Pete. Despite all of our frustration with our situation Pete lended a listening ear. Not only that, but he was compassionate and sympathetic to our situation. He wasn’t pushy. He wasn’t intrusive. He wasn’t defensive when we cursed our vehicle and chevy for the hard spot it put us in. Instead he super seeded any customer service experience that we could have asked for. He stayed past closing, then personally drove 3 of our passengers and luggage to a hotel so we could set up accommodations for the night . He remained at the hotel until we secured all the rooms we needed. He gave us his personal cell number and told us that if we had any issues to give him a call and he would be happy to assist. The next morning he checked in on us again when he returned to the dealership. Upon return to our home state he even called to make sure we arrived ok and gave me updates on our vehicle that we had to leave at the service shop. He did all of this knowing that he wasn’t going to make a sale. So when I say the best salesman’s ever I can say with confidence that he treated us with a higher expectation then we could have ever conceived at our lowest point, I can’t wait to deal with him again when we are ready to purchase. I promise you will not be disappointed with Pete! More
A cluster mess Everyone is nice. I caught every person I dealt with from the sales manager to the finance department in lies. I don’t appreciate being lied to or bei Everyone is nice. I caught every person I dealt with from the sales manager to the finance department in lies. I don’t appreciate being lied to or being treated like I am dumb. I had to check their numbers several times to find they made mistakes , and of course they were mistakes in their favor and not what we discussed. More