
Hendrick Chevrolet
Vestavia Hills, AL
Filter Reviews by Keyword
By Type
Showing 4,308 reviews
Both Josh and Jarvis were so helpful in getting me into the perfect car! I appreciate how everyone was so kind and courteous! The prices was easy! the perfect car! I appreciate how everyone was so kind and courteous! The prices was easy! More
We had a fantastic experience. My daughter brought her vehicle in for the first time by herself and we felt like she was very well taken care of. People always say to watch out let My daughter brought her vehicle in for the first time by herself and we felt like she was very well taken care of. People always say to watch out letting women take cars because they will try to take advantage of you. We actually had a young lady as her advisor and she made my daughter feel very comfortable and at ease. We appreciate the kindness and honesty shown by this dealership. More
I have been a loyal customer of the service department in Hoover for ten years, and they have received all of my business and I’ve never had an issue before now. I took my 2009 Silverado in for service 2/09/ Hoover for ten years, and they have received all of my business and I’ve never had an issue before now. I took my 2009 Silverado in for service 2/09/22 and was told I needed an engine, and because of supply chain issues an engine would be slow to get. I didn’t want to buy a vehicle so I agreed. I ask if they could provide a loaner vehicle during my waiting; my service provider informed me that there were no loaners available, but that she could get me a rental through Enterprise and that they(by my understanding)(Hendricks) would pay a portion of the rental. I checked every Friday to see if a motor had been located and if I needed to turn the car back to Enterprise. I also checked with Enterprise to verify the agreement with Hendricks was still valid. The day that I rented the car I was told what size car that I was to get per their (Hendricks) agreement. After the month and a half long period I returned the car-paid-according to Enterprise my portion of the remaining balance. I went back to Hendricks having received a call notifying me that my truck was ready now 04/05/22 and got my truck. Forward fast two months and my credit card is hit with all the charges from Enterprise that were supposedly paid(to my understanding)by Hendricks. Spoke with my service provider and she said she was unsure and that she would check with accounting and get back to me…no call-I went to see her face to face and she takes my address and info, promise to send it upstream and that was in July no further response…lessons learned. Everything in writing from this group from now on. More
Evan was the most genuine and very friendly. He didn’t push us into anything we wanted to do and was very helpful with any questions we needed. He went above in beyond finding the best deals he He didn’t push us into anything we wanted to do and was very helpful with any questions we needed. He went above in beyond finding the best deals he could offer. More
Went to Hendrick Chevy in Hoover to check out some Camaros. This guy Tavarez helped me out with exploring all the options and allowed me to place a custom build on a new 2023 Chevy Camaro. CANT WAIT U Camaros. This guy Tavarez helped me out with exploring all the options and allowed me to place a custom build on a new 2023 Chevy Camaro. CANT WAIT UNTIL IT GETS HERE! I highly recommend Tavarez. More
Tavarez is Great the absolute best I encountered thus far. I experienced that he is Best-In-Class with customer servicing. He not only serviced me but sold me. He will be getting repeat business from me. far. I experienced that he is Best-In-Class with customer servicing. He not only serviced me but sold me. He will be getting repeat business from me. I've been bought-in for a lifetime! Tahoe is Great!! Toodles! More
Brittney was amazing! ! She had my car done real fast. I was in and out in no time. She was sweet and informing the entire time. If you need any service done on your vehic ! She had my car done real fast. I was in and out in no time. She was sweet and informing the entire time. If you need any service done on your vehicle make sure you come to her!! More