
Hendrick Chevrolet
Cary, NC
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Amazing The sales team at this location is outstanding! I had the pleasure of working with Ramone Adams and he was awesome! He was very knowledgable and helpf The sales team at this location is outstanding! I had the pleasure of working with Ramone Adams and he was awesome! He was very knowledgable and helpful throughout the entire process. He even called to tell me happy birthday after the deal was done! I have told all of my family and friends about the wonderful service I received and will be back for my next purchase! More
Worst ever Service director Peggy Erwin was entirely rude when I contacted her for assistance with a matter that involved a recent purchase. If she, as a DIRECTO Service director Peggy Erwin was entirely rude when I contacted her for assistance with a matter that involved a recent purchase. If she, as a DIRECTOR of service, was disgustingly rude then I assumed the same of the remainder of the service team she "directs". Definitely disappointing to experience such a horrific display of customer service in my own home town. More
Lifter and pushrod replacement I had a low tapping noise at certain engine speeds. I took the car, a 2006 Z06. Corvette, in to have it diagnosed. The lifters where bad. My service a I had a low tapping noise at certain engine speeds. I took the car, a 2006 Z06. Corvette, in to have it diagnosed. The lifters where bad. My service adviser Eric took care of everything. The car was dropped off on a Monday and was completely repaired by Friday. The was amazing to me considering the entire top of the engine including the heads had to be removed and replaced. More
Excellent sales staff Excellent sales and service staff was a Great experience everybody was so friendly definitely would recommend to a friend definitely would buy my next Excellent sales and service staff was a Great experience everybody was so friendly definitely would recommend to a friend definitely would buy my next new car at your dealership More
Comfortable from beginning to end. As soon as I walked in I was greeted, helped, and asked questions to find out what was best for me and my family. They took the time to figure out exa As soon as I walked in I was greeted, helped, and asked questions to find out what was best for me and my family. They took the time to figure out exactly what we needed and made sure all the details were taken care of quickly More
Direct, Trustworthy, Personal, Reliable, & Dependable Those are the words I would use to describe the man who runs this store. I spent over 10 years working with Bart. In those 10 years he was always thos Those are the words I would use to describe the man who runs this store. I spent over 10 years working with Bart. In those 10 years he was always those things. I can guarantee that if you walk into a store that is ran by Bart you are walking into a store that is a Customer 1st store. More
A very pleasant experience They did what was asked in a timely manner. The waiting area was neat and clean with wifi and free coffee what more can you ask for..... They did what was asked in a timely manner. The waiting area was neat and clean with wifi and free coffee what more can you ask for..... More
Got stiffed Bought a new 2015 Z06 for $ 94K from this dealership. The paint on car started blistering, popping, cracking, in at least 12 separate areas on car. S Bought a new 2015 Z06 for $ 94K from this dealership. The paint on car started blistering, popping, cracking, in at least 12 separate areas on car. Service department told me that they would spot paint the car. I took the car to 2 independent high end body shops and they both indicated that the car was contaminated paint from factory and needed to be repainted. After several months of trying to rectify the issue with GM and Hendrick Chevy in Cary they said that they would only spot paint the effected areas. This car had the worst paint of any of the 25 or more new cars that I have owned. Not wanting a $94 K brand new with spot paint, I ended up trading the car in at a several thousands of dollar loss. Car should have never left the factory. They had me between a rock and hard place. Dealer also wouldn't return the full value of the car that I used as money down as my trade in. They would only give me 27K of the 44K that they gave me for my original trade, they said that the car is gone now and I'll never be able to get what they originally gave me 2 months prior. Never been ripped off this bad in my 57 years. DON'T LET IT HAPPEN TO YOU. I feel bad for the poor unsuspecting person that might buy a car from them. Also put several of there programs on the contract after I specifically told them not to. Worst car buying experience ever! More
Many excellent experiences with the service department I have been taking my 2012 Chevy Cruze to Scott Tielemans since I purchased my car. I can honestly say that I have been to many dealerships and I hav I have been taking my 2012 Chevy Cruze to Scott Tielemans since I purchased my car. I can honestly say that I have been to many dealerships and I have never been more satisfied with a service advisor than I am with Scott. He treats my family like a part of his family and ALWAYS has our back and makes sure in no uncertain terms that we are happy and COMPLETELY satisfied when we leave there. I think of him a good friend, not just someone that helps me out. If he was not there as a service advisor I can honestly say that I would go back. I live 45 to 50 miles away, but being treated like we do my Scott, it is sure worth the drive!!!! More
Scott Tielemans has been such a huge help to m every time I have brought my car(s) into the dealership for service. I have been able to call and get in at a moments has been such a huge help to m every time I have brought my car(s) into the dealership for service. I have been able to call and get in at a moments notice when I have had an issue. I think that this dealership is lucky to have this man working for them. More