Hendrick Chevrolet

Exceptional Service This was my first visit to Hendrick Chevrolet in Cary I was greeted promptly upon arrival. My service advisor Danny provided exceptional service. He This was my first visit to Hendrick Chevrolet in Cary I was greeted promptly upon arrival. My service advisor Danny provided exceptional service. He called periodically with progress updates. The vehicle was ready when promised! Team work makes all the difference at this dealership! More

Warranty I bought my truck 2 months ago they said I had a 90 day warranty turns out no. I have a 30 day warranty they tricked me into buying a truck. Getting s I bought my truck 2 months ago they said I had a 90 day warranty turns out no. I have a 30 day warranty they tricked me into buying a truck. Getting someone to talk to me about the matter was an act of Congress More

Great Service Awesome service! Very knowledgeable and helpful. I was there for a recall repair and the customer service rep signed me up for my oil change/tire ro Awesome service! Very knowledgeable and helpful. I was there for a recall repair and the customer service rep signed me up for my oil change/tire rotation. Save me another trip out! More

Poor service I bought car 2 months ago and still didn't get my tag for my car I got temporary tag for 2 months and not its expired again and no one is responding b I bought car 2 months ago and still didn't get my tag for my car I got temporary tag for 2 months and not its expired again and no one is responding been leaving messages to all managers and finance also chat with someone and still no response .this is first time I bought any American car and they told me to think 10 times to buy from them again,worst dealership I ever saw in 20 years More

Wonderful experience with service department The customer service representative in the maintenance department was very knowledgeable and helpful. He made useful recommendations, and explained t The customer service representative in the maintenance department was very knowledgeable and helpful. He made useful recommendations, and explained the service which my vehicle required. I particularly like the printed maintenance report that summarizes the needed service along with explanations. More

Nice to be treated with respect and feel valued at a dealer I worked with Jeremy and the manager Jonathan to both sell my 2008 supercharged tundra and buy a 2015 ford explorer limited. They never rushed me or p I worked with Jeremy and the manager Jonathan to both sell my 2008 supercharged tundra and buy a 2015 ford explorer limited. They never rushed me or pushed me to go outside of my budget and listened to everything I had to say without interrupting. They were fun to deal with and could talk freely about other subjects with great humor and not be cut and dry about cars only. They close at 8pm I got there at 8:15pm and they stayed until midnight with me and let me come back to remove my personal items from the truck. They didn't acknowledge the time and didn't rush us and were great at making sure my wife, out 8 week old daughter, and Great Dane service dog were all comfortable and even gave us something to eat. The value for the car was excellent and at all the other dealerships we've been to like FRED ANDERSON TOTOTA have been absolutely terrible filled with lies, lawsuits, several criminal charges they committed, damaged our tuck effectively ruining it. Hendrick was a wonderful experience and I felt great making the purchase. 2015 burgundy limited with 27k miles for $30,900. I paid cash so I can't comment on the financing experience but they figured out my loan on the truck and paid it off and applied the rest of the money from my truck to the new truck and even switched my insurance with MetLife over to the new truck which only increased our rate $5 which was fantastic. They detailed my new car for me before we left and again when I came back the next day and they filled it up with gas for us. At so many other dealerships we've felt irrelevant, unimportant, and like we were inconveniencing them by trying to give them lots of money. The cars at all the other dealerships we've been to such as FRED ANDERSON TOYOTA, carmax, crown honda, auction direct, Fred Anderson Nissan, Fred Anderson Kia, Fred Anderson pre owned, westgate cjd, all had cars with loads of damage to them such as dents paint chips and scratches, damaged interiors, ruined leather and rims, over priced for the model, and just looked horrible for buying a brand new damaged vehicle. Hendricks inventory that we saw were all washed and cleaned without debris and trash inside of it or smelling like cigars. Their guy doing the purchasing is doing an amazing job and picking clean accident free cars. Other dealers could take note of them here. If you haven't gather by this review that FRED ANDERSON has burned my family so badly let me just say it here. They replaced my cat 3 times and didn't buy it back, they ruined the ecu and tune by flashing it with the wrong data and made the truck dangerous to be In, they admitted to lying on video about submitting false documents and making up findings to try and save them selves from paying for the damage they directly caused. Fred Anderson is the worst SOB's you'll ever find at a crap hole dealership. Hendrick is amazing and I thank them for making this experience nothing like it has been with Fred Anderson and others. Go talk to jeremey and the sales manager Jonathan More

Great Service Brought my Camaro in on Memorial Day and Scott did a great job keeping me updated with the progress and thinking ahead to service the customer. Being Brought my Camaro in on Memorial Day and Scott did a great job keeping me updated with the progress and thinking ahead to service the customer. Being that the part needed to fix the car took longer than expected Scott quickly arranged a loaner vehicle for me to use. He followed up daily! When I got my car back it was not only fixed but completely spotless. Thanks Scott! More

Great slarsperdon The sales person, Debra went far beyond to provide me with the best deal. She made it a pleasure to buy new car not much haggling. I recommend her to The sales person, Debra went far beyond to provide me with the best deal. She made it a pleasure to buy new car not much haggling. I recommend her to anybody More

Scott made a problem with vehicle a smooth and even fun trip Service Mgr (Bruce Brissie) saw a need to get truck in asap as did I. Scott checked codes and drove truck to verify problem. He does everything with Service Mgr (Bruce Brissie) saw a need to get truck in asap as did I. Scott checked codes and drove truck to verify problem. He does everything with seriousness and a bit of humor and fun. Perfect mix. Fixed quickly and notified truck ready. good job on repair and all around service with a smile. Thanks to entire team! More

Great No Pressure Experience I searched their Web Site to find the vehicle I wanted to see before I went in and Corey Lynn our Client Advisor was a great help in us making our dec I searched their Web Site to find the vehicle I wanted to see before I went in and Corey Lynn our Client Advisor was a great help in us making our decision to purchase there at Hendrick Chevrolet in Cary. We got the deal we wanted in a timely manner in a very pleasant atmosphere. I will be going back when it's time to purchase my wife's new truck. L. Williams More