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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.9
579 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 579 reviews

February 26, 2010

The staff is always very professional and friendly. The service is expectional and what I would consider the best in the KC Metro area. I can truthfully say I dont dread going to get my truck serviced. I h More

by sculp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie,Krista,James,Dereck
February 25, 2010

Several years ago I had less than satisfactory warranty experiences with a different dealer regarding my Corvette. I called Mr. Ayers and discussed my concerns with him. I cannot say enough about how he an More

by terry s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ayers
February 25, 2010

i have driven over 1,000,000 miles in a chevrolet suburban or gmc yukon over the last 29 years, so i have had the opportunity to experience service all over the midwest. i have never seen a dealersh More

by meganlainc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
krista debaere
February 25, 2010

Great people to work with, and excellent service department. Well trained technicians, both factory trained and ASE certified. Have purchased many vehicles from Superior Chevrolet and have been havi More

by Itsa40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Bernie
February 23, 2010

I have been tot his dealership many times in the last 6 months for maintanence and warranty work on my 2007 Trailblazer. They always take the time to explain everything going on and work to get my truck o More

by ksulax15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Murray
February 23, 2010

We have bought 2 vehicles from this dealer, and had one repaired by the body shop. My neighbor told me about a salesman that helped him at Superior named Bob Winn. Bob and I immediately struck up a relat More

by taypongdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Winn
February 22, 2010

Excellent Service Department. I have five cars and they work on all of them. Four of them are GM and one Chrysler. All of my GM cars have over 100,000 miles on them and my Escalade is getting ready to se More

by KLaffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ayers/Bernie Smith/Krista Debare
February 21, 2010

Bob Winn was able to find me a Chevy pick-up that fit my needs exactly. I was able to get a GREAT price on my truck. I have had good luck with it and enjoyed Bob keeping in contact with me after the sale to More

by steve farr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Winn
February 21, 2010

Id like to thank chevy for resolving the probelms i was having with them. they did a good job & even though the tire censor was because of my after market alarm bernie even took his time to figuare out wha More

by ashcos_08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Miller / Jason Murray / Bernie
Mar 09, 2010 -

Hendrick Chevrolet Shawnee Mission responded

ashcos_08: I'm just following up to make sure we completely resolved the problems you were having with your vehicle. According to my records, we waived your $100 warranty deductible, replaced a tire pressure sensor and tire pressure receiver, performed a 4 wheel alignment, and a tire rotation, free of charge. Bernie Smith told me that he worked with you to make sure that you were completely satisfied. We look forward to continuing to maintain your vehicle in the future. I also wanted to remind you that you have the ability to update your review of Superior Chevrolet at any time by logging into your dealerrater.com account and clicking "Edit" next to your review. Regards, K. Andrew Serum Marketing Manager Superior Chevrolet 913-789-4215

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