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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.9
579 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 579 reviews

October 15, 2011

When I went to Superior Chevrolet in Shawnee Mission, KS I was going just to look and see what I could possibly get approved for. I wasnt expecting to walk out with a new car. But I did. Sometimes buying a More

by shelton1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian Gist
August 29, 2011

Superior Chevrolet is located in Merriam, Kansas. I live in Cleveland, Ohio. The 800 mile difference between us was easily overcome through their willingness to work with my car specifications and the integ More

by Word
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Winn
July 29, 2011

I went to Superior Chevrolet today to trade my car in toward a truck. To give some back story, my lease is almost up on my Toyota but I'm over the miles. Rather than turn it in and pay penalties, it woul More

by RC12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Anderson
Aug 17, 2011 -

Hendrick Chevrolet Shawnee Mission responded

We apologize for the inconvenience. We should have been more receptive to your time constraints. We try to make sure we provide all of our customers with the best offer on their trade ins. Since your vehicle needed tires, and had a fairly significant amount of hail damage, we initially offered you $8,000. In the interest of customer satisfaction, we tried to make a higher offer on your trade-in, but you had already purchased a vehicle elsewhere. Again, we're sorry that we were unable to meet your expectations, and we've adjusted our processes to ensure that this doesn't happen in the future.

June 30, 2011

The whole process was very easy and would recommend them to anyone looking for a car. The salesman Ken Was very nice and made me feel like he had my best interest in mind and not just trying to sell the car More

by chuckh723
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Ussery
June 14, 2011

We were very impressed with the service we received from this dealership. Greg Saragusa was very professional and helpful in finding us a great vehicle at a great price. It was our best car shopping exper More

by jackie.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg "Goose" Saragusa
June 07, 2011

We stopped by to look at new vehicles Saturday night. Kenneth was out in the parking lot and asked if he could help us. We asked him several questions and he asked me if I wanted to drive the car. He b More

by shawneegirl10905
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Ussery
May 31, 2011

Kenneth was AWESOME! He was very quick in responding to all my many questions, whether it was e-mail, phone, or text. Also, he made sure he got us a good deal and was always completely straight forward and More

by jimsamhoneycutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Ussery
May 24, 2011

We have bought four cars from this dealership now because of the awesome service and courtesy they show everytime we come in. Our salesperson especially takes his time to make sure we get what we want. My mo More

by allisonhinn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Winn, Caleb Zhao
May 12, 2011

Excellent sales staff, prompt attention to all needs. They let us drive our new vehicle home and then had us return a couple days later so that they could add a few additional items that we had purchased More

by jbrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Lewis
April 23, 2011

One of the "BEST SALESMAN" I've ever worked with. The whole sales process was beyond my expectations. If I ever buy another vehicle it will be with Kenneth, no matter where he's at! Kenneth was More

by jelkins3510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Usery
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