Hendrick Chevrolet Shawnee Mission
Merriam, KS
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Patient, Understanding & Fun!! Our 22 yr old daughter bought her first car on July 30, 2015 from Hendricks Chevrolet. Usually one dreads the financial end of this experience. Ours w Our 22 yr old daughter bought her first car on July 30, 2015 from Hendricks Chevrolet. Usually one dreads the financial end of this experience. Ours was completely different...Cory was so understanding at what we were trying to achieve, patient because the purchase became somewhat complicated , and made the entire buying experience fun for our daughter. He was so knowledgeable in the process & actually helped our daughter save money. Cory Derochie is top notch in his field!!! I have sung his praises to all our friends over the past couple days. Cory is absolutely the BEST!!!! Craig & Beverly Baker Overland Park, KS More
Extremely amazing!!!! I have bought all my Chevy's from this dealership for the past 24 years. In fact my 22 yr old daughter is coming in today to buy her very first car fr I have bought all my Chevy's from this dealership for the past 24 years. In fact my 22 yr old daughter is coming in today to buy her very first car from Hendricks Chevrolet. The sales team is top notch but the reason I come to Hendricks Chevrolet is their service dept. Or should I say my service adviser DEREK MILLER!!!! He is by far the best there is!!! We are going to make sure Derek will be my daughters service adviser too. Derek is so friendly and welcoming to any problem or sometimes silly question I may have. Derek is the BEST!!!! The Baker family Craig, Beverly & Abby More
Excellent service We currently take 7 vehicles to this dealership for service. The service that we have received has been prompt and thorough. Our senior service rep,, We currently take 7 vehicles to this dealership for service. The service that we have received has been prompt and thorough. Our senior service rep,, Derek Miller is honest and very knowledgable. We would highly reccomend this dealership for both sales and service. More
Great Dealership I was looking to purchase a new Corvette and contacted Hendrick Chevrolet. Ramsey Penn called me back and discussed all of the vehicles they had in st I was looking to purchase a new Corvette and contacted Hendrick Chevrolet. Ramsey Penn called me back and discussed all of the vehicles they had in stock. I ended up purchasing a new 2015 and could not be happier. I will definitely contact Hendrick Chevrolet and for and future car purchases. More
A little rocky...but, recovered nicely! We purchased a 2015 Tahoe from Hendrick Chevrolet about two months ago. Our sales experience was good... our delivery visit went well... we just had We purchased a 2015 Tahoe from Hendrick Chevrolet about two months ago. Our sales experience was good... our delivery visit went well... we just had a few minor repairs that needed to be made to the vehicle to make it perfect. That's when things started to go south... The repair experience didn't start off so well... We took the vehicle in for the repairs (a couple of paint chips, debris under the bra and some scratches to the roof racks.) A couple of days later, we got the car back and one paint chip repair had been attempted. My husband and I were not too pleased... there were many contributing factors but, mostly we were irritated by the lack of communication between Hendrick employees - no one seemed to know what was to be done and when we picked it up, if the repairs had even been completed... frustrating! To make a long story short, I'll just say we were thankful and fortunate to have Ramsey Penn become our rep. He went out of his way to make sure even the minor details were taken care of and that our vehicle looked great! I"m most impressed by his helpful and positive attitude. He took a difficult situation with an extremely irritated customer and handled it like a professional. He made sure he understood what needed to be done, and he made sure everything was repaired. He also did an excellent good job of communicating. I highly recommend Ramsey! More
Friendly and helpful. Felt valued. My experience was very positive. Cody was friendly and helpful without being "pushy," which I greatly appreciated. Everyone else was kind and helpful, My experience was very positive. Cody was friendly and helpful without being "pushy," which I greatly appreciated. Everyone else was kind and helpful,too. I felt like a valued customer. I would have no problem recommending your dealership to others. More
corvette / truck TRIED TO TRADE FOR A YELLOW CORVETTE GRAND SPORT , EMAILD PICS OF MY CORVETTES FOR TRADE AND NEVER GOT A RESPONSE BACK , I FOLLOWED UP AND WAS TOLD A TRIED TO TRADE FOR A YELLOW CORVETTE GRAND SPORT , EMAILD PICS OF MY CORVETTES FOR TRADE AND NEVER GOT A RESPONSE BACK , I FOLLOWED UP AND WAS TOLD ABOUT A TRIP TO VEGAS FOR THE DEALERS SO I WOULD BE CONTACTED SOON , NEVER CONTACTED . YELLOW CORVETTE WAS THERE FOR THREE MONTHS , NOW ITS GONE ,OH , STILL NOT CONTACTED ! WHILE I WAS WAITING I ALSO CALLED ON LOCATING A 2015 SILVERADO ....THATS RIGHT NEVER GOT A CALL BACK ON THAT EITHER !! I DID GET MY NEW TRUCK SOMEWHERE ELSE . More
Rebuild program for individuals who are coming out of bankru Much like other dealerships, Hendricks is primarily interested in selling new or slightly used vehicles. After receiving a notice about the rebuild pr Much like other dealerships, Hendricks is primarily interested in selling new or slightly used vehicles. After receiving a notice about the rebuild program, I called and was sent to the above dealership. I received four calls from them before my visit in which I told them each time what I was looking for and what payments I could afford. As with most dealers, they tried to push me into something that I could not afford with payments out of my range! They also clearly had no desire to work with an elderly woman on a limited income. This was a total waste of my time and my daughter and son-in-laws time, not to mention the fact that we drove 150 miles round trip! Unless you have excellent credit and a pocket full of cash, steer away from this place! More
exactly what I wanted I had a great experience! I got exactly what I was looking for. Bobby found my dream car and John helped me with the finance part. I will definitely b I had a great experience! I got exactly what I was looking for. Bobby found my dream car and John helped me with the finance part. I will definitely be coming back for my next vehicle! More
Great Salesman When we went to Hendrick Chevrolet recently, we already had another brand in mind., but were looking around at a couple of other brands that friends h When we went to Hendrick Chevrolet recently, we already had another brand in mind., but were looking around at a couple of other brands that friends had recommended. Hendrick is where we met Caleb Drake. We were impressed with his thoroughness, knowledge, courtesy and enthusiasm. We were tempted to buy the vehicle he showed us because it was a great vehicle and because we liked Caleb so much. In the end, we went with our original choice, but heartily recommend Hendrick Chevrolet and Caleb if you're in the market for a Chevy. More