Hendrick Chevrolet Shawnee Mission
Merriam, KS
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Pleasant, easy car buying experience. Thank you for a pleasant, no pressure, professional car buying experience. After visiting several other dealerships, I found what I wanted at Hendric Thank you for a pleasant, no pressure, professional car buying experience. After visiting several other dealerships, I found what I wanted at Hendrick Chevrolet. Bob Stewart took the time to listen to me to determine what I was looking for. He found the vehicle I wanted in the Hendrick inventory. He then worked with me to ensure the price of the vehicle met my needs. His professionalism and friendliness contributed to a pleasant experience. More
Wonderful car buying experience We went to the Hendrick to have the oil changed in our truck that we purchased 3 years ago. we didnt plan on buying a car that day. We were just wal We went to the Hendrick to have the oil changed in our truck that we purchased 3 years ago. we didnt plan on buying a car that day. We were just walking around while waiting. Caleb approached us and we started talking about vehicles. He mentioned they had a car I may be interested in. We went for a test drive and we decided we really did like the car. the experience was a pleasent transaction from sales to finance. Shaun was wonderful with helping find the best loan for us. Went back to finalize some paperwork and left with a car wash and my gas tank was topped off. Very friendly and great service. Makes you feel important and a customer that they want to keep around. I really do appreciate all their help. Even as sad as I was to trade in my baby. they helped make it not so difficult. Thanks Hendricks... More
Hendrick is the best dealership in the midwest!! Words cannot express my deep gratitude to Bernie Smith and Jason Murray for their wonderful kindness and deep understanding of my unfortunate situatio Words cannot express my deep gratitude to Bernie Smith and Jason Murray for their wonderful kindness and deep understanding of my unfortunate situation I had with my 2008 Chevrolet Avalanche. Both of these fine gentlemen are the true definition of customer service. They listen to the customer and respond compassionately. I am forever grateful for these wonderful men and dealership and will continue to do business with them as long as I live in this area! A 5 star rating is not high enough in my book! Keep up the amazing work!!! :-) More
Bought a 2016 Colorado, very happy with it and the process Andre is the best car salesman I've ever dealt with. The Colorado is the second vehicle I've bought from him and Hendrick. There's just no pressure Andre is the best car salesman I've ever dealt with. The Colorado is the second vehicle I've bought from him and Hendrick. There's just no pressure when working with him. I'm to the point now where, if I need something, or just want to look at a car or truck, I give him a call and he goes out of his way to make sure I'm happy. Aside from the sales dept, service is also great. They are quick and very nice to work with. Hendrick is definitely where I'll be going the next time I buy and I will be calling, without a doubt, Andre. It's nice to actually have a dealer that doesn't have outrageous salesman turnover. I've dealt with a few other dealerships that just don't value customer loyalty - Hendrick definitely does. Call Andre! More
Marc Couch at the Hendrick Collision Center ROCKS We have had Excellent service experiences with both Hendrick Acura ( Overland Oark) for my Acura TL, and with Hendrick Toyota ( Merriam)..but we have We have had Excellent service experiences with both Hendrick Acura ( Overland Oark) for my Acura TL, and with Hendrick Toyota ( Merriam)..but we have been taking our cars to Weaver's for any needed body work for some time. This time we needed several things on my wife's 2014 Toyota Sienna: a scrape on one door; tailgate dent from accidentally started to pull out of the garage with the lift up; and a broken mirror from my son pulling out. We went to Weavers and got estimates on all three . But they were tied up for several weeks, so we checked out the Collision Center for the Hendrick dealerships. Marc Couch was a pleasure to work with from the first meeting and throughout the whole process: Friendly and personable Every Estimate on each separate item were ALL lower than the competition ( without my mentioning what they had bid) Got started on the repairs much quicker than the other Marc stayed in consistent touch with us throughout the process Totally happy with the results-- I had one small issue unrelated to the body damage -- a stuck retractable cup holder-- and Marc dropped whatever he was doing to help take care of it All this to say that we have found our new "Go To Guy" to use and recommend from here on! More
Beyond Amazing!! From the moment I walked into the door I had an amazing experience with this dealership. My sales consultant was Mr.Ramsey Penn. He was an absolute pl From the moment I walked into the door I had an amazing experience with this dealership. My sales consultant was Mr.Ramsey Penn. He was an absolute pleasure to do business with. He went out of his way to make sure that I was well informed at all times and was very knowledgeable of the Chevy products. What I can say about myself is that I can be pretty impatient, which didn't phase Mr. Penn at all. I have dealt with other dealerships such as Ford, Dodge, Infinity, BMW and Nissan. None of those dealerships even closely compared with the experience that I had at Hendrick Chevrolet . Also, not one of the salesmen even came close to the great experience that I had with Mr. Ramsey Penn. There are a few other people that I would like to mention that helped in this experience, one would be Rebecca Gabriel the finance manager. She was very knowledgeable and I felt got the best financing rate for the vehicle. Also Clinton "Andre" Upshaw. He was in the desk next to Ramsey's and made me feel at home and answered any questions that I had while Ramsey was out looking for the perfect car. He was an absolute delight. Lastly I'd like to mention Less Moore the delivery coordinator. What a nice gentleman! I had the car for the weekend and thought I had figured most of the details out. Boy did he show me shortcuts on features and explained the vehicle from top to bottom in a very understanding way. I would recommend Hendrick Chevrolet and Mr. Ramsey Penn to all my friends and family, even to people that I met on the street that happened to be in the business of purchasing a vehicle. You won't go wrong here, with the outstanding service all around and the outstanding vehicles they produce. Thanks again Ramsey for going up and beyond what anyone could ever expect out of a sales consultant! More
SO HELPFUL Randy at Hendrickson Chevy was such a huge help. He found the perfect car in my price range. He was patient with me and very kind. Thank you so much f Randy at Hendrickson Chevy was such a huge help. He found the perfect car in my price range. He was patient with me and very kind. Thank you so much for all of your help with me being a first time car buyer. More
The 2nd car we have brought from Rick this year! Rick was so awesome to work with in March when we bought the Corvette that when we purchased our second car this past week we knew we would go see Ric Rick was so awesome to work with in March when we bought the Corvette that when we purchased our second car this past week we knew we would go see Rick. Extremely helpful up front and honest. Made buying a car a happy occasion instead of like the ones we have had in the past which were awful. Rick has restored our faith in car salesmen! More
The best dealership in KC Wow, this company is by far one of the best car dealerships in KC, from everything to sales and service they beat any negative thoughts out of my head Wow, this company is by far one of the best car dealerships in KC, from everything to sales and service they beat any negative thoughts out of my head that you can't trust a dealership or a service center. Craig in service was unexpected and I am going to come to him with all of my repairs just because of the service, he could over charge me and I would still come! Great company and people More
Excellent staff at this dealership! For the past 3 weeks I helped my granddaughter look for a reliable pre-owned car. FINALLY, after many frustrating and disappointing experiences, I h For the past 3 weeks I helped my granddaughter look for a reliable pre-owned car. FINALLY, after many frustrating and disappointing experiences, I happened by Hendrick Chevrolet on Shawnee Mission Parkway in Merriam, KS. To make it brief, we found the perfect car for her with the help of Andre and Matt. Shawn completed the financial transactions. It was an easy, and actually FUN experience. Sarabeth, the manager, was absolutely terrific. Not only was she kind and professional, but the deal we got was more than fair! What a refreshing experience, especially compared the our previous encounters with other area dealerships. These folks outdid themselves, especially Matt. We would highly recommend this dealership for their personable and caring ways. Every single person we dealt with was awesome. I am usually a skeptical shopper, especially when it come to vehicles, but not this time! I have only written negative reviews regarding car dealerships....until now!! Kudos to everyone at Hendrick Chevrolet!! Thanks for a terrific experience. More