Hendrick Chevrolet Shawnee Mission
Merriam, KS
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A great sale. Found an Equinox on their website at a fair price. Went in, test drove it, liked it. Byron Garcia, my salesman was very honest and helpful in answerin Found an Equinox on their website at a fair price. Went in, test drove it, liked it. Byron Garcia, my salesman was very honest and helpful in answering my questions. Negotiated my deal with Marc Vance, (sales mgr.) The delivery was also good. They thoroughly explained the infotainment system and synced my phone to the vehicle. Overall a good buying experience, and would recommend them to others. More
Finance department terrible When you request to have the finance department run your credit through one lender and they take it upon themselves to run 7 others without prior auth When you request to have the finance department run your credit through one lender and they take it upon themselves to run 7 others without prior authorization, that is bad business. When you bring it to their attention, they don't care, bad business practice by what is supposed to be a trusted name. One less customer now after 10 years. C ya. More
We will never come back My husband has been to this location on several occasions. They will get done with his car and have him waiting for several more hours and won’t tell My husband has been to this location on several occasions. They will get done with his car and have him waiting for several more hours and won’t tell him his car is ready. When he goes to pay, they check to make sure the money is real and they will not give him cash back IN HIS HAND. They white employees set the money in the counter and leave the keys in the car instead of giving it back In His hand, like they do the white customers. I plan on contacting management tomorrow. His feelings where hurt and we will not return to this location. He works extremely hard for his money and to be treated with such disrespect is sad. More
Leased a new car This is the second car I have leased from Hendrick. I would never go anywhere else. Stan Georgakopoulos gave me very specific instructions, answered This is the second car I have leased from Hendrick. I would never go anywhere else. Stan Georgakopoulos gave me very specific instructions, answered questions in terms I could understand, and set my expectations every step of the way. I strongly recommend both Stan and Hendrick Chevrolet. More
Great service It was a good feeling to walk in and be welcome. Had great service. Looking forward to do business with them. Thank you for the positive feel in your It was a good feeling to walk in and be welcome. Had great service. Looking forward to do business with them. Thank you for the positive feel in your company. More
Fantastic experience! Excellent service at this dealership, I highly recommend Alyssa Mchenry for her efficiency and knowledge when it came to finding me an ideal car for m Excellent service at this dealership, I highly recommend Alyssa Mchenry for her efficiency and knowledge when it came to finding me an ideal car for my family and I. More
Friendly and great service The people were super friendly and the service was great! Very pleasant experience, hands down. I won't be going anywhere else in the future! The people were super friendly and the service was great! Very pleasant experience, hands down. I won't be going anywhere else in the future! More
Friendly and informative Alyssa gave me every opportunity to satisfy my curiosity about the various models of car I was interested in and gave me the opportunity to experience Alyssa gave me every opportunity to satisfy my curiosity about the various models of car I was interested in and gave me the opportunity to experience them. She was a very good guide as I went through this experience. More
Great I love this dealership. I worked with Waukesha Carter from the internet department and she made my experience go so smooth. Once I went in to the deal I love this dealership. I worked with Waukesha Carter from the internet department and she made my experience go so smooth. Once I went in to the dealership I was greeted by Stan who was my sales guy avid he was funny and calmed my nerves. I would definitely go back and work with Waukesha Carter again. More
Great experience! I was in need of a new vehicle for one of my sales people. Alyssa McHenry was extremely attentive and detail oriented. She got me exactly what I nee I was in need of a new vehicle for one of my sales people. Alyssa McHenry was extremely attentive and detail oriented. She got me exactly what I needed and within budget. She made the process quick and easy. The experience warrants another purchase when I am ready. More