Hendrick Chevrolet Shawnee Mission

Hendrick Chevrolet is a great place to do business. Our salesman Stan Georgakopoulos was wonderful to work with. Loved his personality and humor. See him if you go there. The only thing I didn't like was t salesman Stan Georgakopoulos was wonderful to work with. Loved his personality and humor. See him if you go there. The only thing I didn't like was the detail department. I think they didn't do a very good job. Diane S. More

If your a veteran, don’t expect to retain what Chevrolet gives you as discount for your service on a new vehicle. Hendricks will slyly keep it and act like to your face you received something. The initial s gives you as discount for your service on a new vehicle. Hendricks will slyly keep it and act like to your face you received something. The initial salesman was great, it was the “closer” and finance. More

I have had the pleasure of a knowledgeable, experienced and professional Sales Consultant named Jarvis Jefferson. Jarvis has helped me every inch of the way in purchasing and helping me build my new 202 C and professional Sales Consultant named Jarvis Jefferson. Jarvis has helped me every inch of the way in purchasing and helping me build my new 202 C-8 Corvette. His customer service skills are beyond what I was hoping for. I would highly recommend Hendrick Chevrolet and especially Jarvis to anyone looking to buy a new vehicle. More

I have purchased 2 vehicles from Hendrick Chevrolet this year alone. They do a great job! If you are looking for somewhere to buy cars... not just once, but EVERY time, and know you will always be treated f year alone. They do a great job! If you are looking for somewhere to buy cars... not just once, but EVERY time, and know you will always be treated fairly and get a more than fair deal, this is your place ! More

Just had my 2017 Trax in for service. Was promptly greeted. In and out for an oil change in 45 minutes. Everyone was wearing a mask, prompt, and courteous. greeted. In and out for an oil change in 45 minutes. Everyone was wearing a mask, prompt, and courteous. More

On 27 July 2020 at 1pm I drove into the service bay because I had a scheduled oil change and brake inspection for my 2017 Tahoe LT. After sitting in my vehicle for a full five minutes, no one had yet because I had a scheduled oil change and brake inspection for my 2017 Tahoe LT. After sitting in my vehicle for a full five minutes, no one had yet approached me. I exited my vehicle and went inside to the service desk to let them know I was there for a scheduled oil change. One of the six or seven people I saw in there said, “Someone will be with you in a minute sir”. I went back to my vehicle and waited another five minutes while watching these guys visit with each other through the glass. Then I decided to leave. When I arrived back home, I decided to call and give the service manager a description of my experience. I was told he was at lunch and that he would call me back. I didn’t receive a call back from him but did receive a call back from Devon. Devon said he was sorry to hear about my experience and offered to give me a free oil change. I appreciated this effort on Devon’s part but decided there was another disturbing aspect to my experience. While sitting in my vehicle, I watched as a porter entered another customer’s vehicle to drive it back to the service area after the customer departed. This porter wasn’t wearing a mask and there’s a coronavirus pandemic going on. I understand there’s two camps surrounding this subject, one camp that believes this virus poses no problem, and so face masks aren’t necessary, and the other camp that believes the CDC that this virus is very dangerous and everyone should be wearing a face mask. This porter who entered that customer’s vehicle without wearing a mask, demonstrated to me that this service facility is not following any safety guidelines during this unfortunate pandemic. So, when they tell you on the phone, when scheduling your appointment, that everyone is wearing a mask when entering your vehicle - It simply isn’t true and don’t believe it no matter what bs your told. I fully expect them to deny this. I saw them do this with my own eyes right in front of me. If you care about your loved ones and exposure to this horrific virus, you need to avoid this dealership. They of course have the right to believe what they want - This is America after all. But are you really willing to take that chance? I’m not. More

This year Hendricks has failed me in every way possible from the service center to the body and even the sales floor I would definitely recommend that you go anywhere else. Originally my truck went there f from the service center to the body and even the sales floor I would definitely recommend that you go anywhere else. Originally my truck went there for insurance claim after it was stolen. While there I’d get alerts from my CHEVROLET app that tires were going low that weren’t even suppose to be touched.... later found out they replaced the wrong tire, the next day get another alert of course it’s the wrong tire so I call and let them know and they said surely it’s not the same thing I get a call the next day. It sure was the wrong tire again. To make things right the rep I was working with had them just replace the remaining two tires.... but then body work was really shotty the paint on all my doors is wavy, the “new” fender had a dent in it still along with the “new” rear bumper. This is after them having the truck for 35 days approximately, I quite counting after 30. So to get the repairs done under their warranty have been a hassle it took 4 months just to get another appointment cause the would avoid my call or say they’d call back and I’d be patient for a couple weeks till I called them. However once i got an appointment I was told he had to pay for the tires out of his pocket and I couldn’t get a courtesy car or rental cause they were making him pay for it out of his pocket. I don’t know if any of this is true cause I wasn’t there for that conversation. Almost 5 months later got an appointment but was thinking about trading it in for a new vehicle cause frankly I’m ashamed to drive it looking the way it does. Talked to a guy for two weeks about what I was wanting cause the one I liked sold before I got up there. I made an appointment one evening after being called 5 times to see if I was going to make it, and during these calls confirming there was a truck there I was interested in. After I arrive he wasn’t available and I was deferred to someone else then I was told the vehicle I was suppose to see want there and they were trying to sale me a higher model the high country I already told them on the phone was out of my price range it seems they have no respect over there for the request for their customers or their employees if they really are forcing them to pay for mistakes out of their pocket instead of going to the customer to try to make it right. I really do like their vehicle selection but after this I will not be going there or mention names in case there I retribution from management who probably is behind the problem to begin with More

Had a front end issue while in town from Arizona. Everyone I dealt with was knowledgeable, professional, and went out of their way to get us on the road. Could not ask for a better experience! Everyone I dealt with was knowledgeable, professional, and went out of their way to get us on the road. Could not ask for a better experience! More