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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.9
579 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 579 reviews

October 01, 2021

The Team helped me find the Traverse I had been looking for, a hard thing to do in the current market. Special Thanks to Marvin for keeping me informed along the way. More

by baked07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Oct 02, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Baked07, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2021

Great service for my Traverse, had a brake issue that required a special order part. They kept me informed and got me in and out fast. Thank you to Marvin for referring me here. More

by viewingpuritan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fults
Oct 02, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Hello Viewingpuritan, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

October 01, 2021

My wife’s Sonic had an issue that caused the service engine light to come on. Turns out it was an easy fix and did not cost me a fortune. Thank you Marvin for hookup! More

by viewingpuritan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Smith
Oct 02, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Viewingpuritan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2021

At first I thought this was going to be a great experience. However after an appointment had been set (I live an hour away and my son had taken a day off work) I called to verify and was told the More

by Very Unhappy
Recommend Dealer
No
Employees Worked With
Rick (didn't get last name) and Edwardo (Hector) Flores
Sep 21, 2021 -

Hendrick Chevrolet Shawnee Mission responded

We are disappointed to learn of your experience here at Hendrick Chevrolet Shawnee Mission, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (913)261-1285 to speak to our manager Nick directly.

September 09, 2021

I was charged 685.00 labor for a job that took two hours to complete. When I asked what the hourly rate was he said 160-180 an hour. Complete and total ripoff. I will never purchase or service a vehicle her More

by dlaneville
Price
Recommend Dealer
No
Employees Worked With
Alex Fults
Sep 10, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Dlaneville, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Nick Tremonti (913)261-1285.

September 05, 2021

699$ doc fee on all vehicles. Beware this is pure profit for the dealership. A lot of similar dealers only charge 199$ Doc fee. Please Hendricks explain why this fee is so high at your location. More

by begbie1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Website
Sep 07, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Hi Begbie1, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (913) 261-1285 to speak to our manager directly.

August 27, 2021

Scott Phegley does an outstanding job taking care of us customers. He gets high marks from my family and myself. Good guy! More

by D Newell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Miller - Five Star employee!, Dennis Cotton
Aug 31, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Hello D Newell, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

August 10, 2021

Probably the best Chevrolet dealership around! All of the staff we encountered were super friendly. They answered all of our questions and we had many. When we are ready to purchase a vehicle, then we More

by Royals4ever1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas T, Chris Anderson
Aug 16, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Royals4ever1998, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2021

Had an absolute amazing car shopping experience. Nick Tremonti was very helpful! No pressure to buy. He knows his stuff! Be sure and ask for Nick if you go in. Thank you again! More

by Money4nothingKC1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick T , Kelly McCord
Aug 16, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Money4nothingkc1901, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

July 30, 2021

Dennis Cotton is the best!! Highly recommend he went above and beyond to get us what we wanted! It’s our sencond vehicle we purchased through him!! More

by helmrac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cotton
Aug 16, 2021 -

Hendrick Chevrolet Shawnee Mission responded

Helmrac, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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